For Assistance
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For Assistance
The following topics address areas of support for your phone.
Customer Support
Contact us for help with your phone or your Assurance Wireless service.
Go to
assurancewireless.com
.
Call
1-888-321-5880
from any phone.
Regulatory Information
The following topics provide important regulatory information.
Specific Absorption Rates (SAR) for Wireless Phones
The SAR value corresponds to the relative amount of RF energy absorbed into the head of a user of
a wireless handset.
The SAR value of a phone is the result of an extensive testing, measuring and calculation process. It
does not represent how much RF the phone emits. All phone models are tested at their highest
value in strict laboratory settings. But when in operation, the SAR of a phone can be substantially
less than the level reported to the FCC. This is because of a variety of factors including its proximity
to a base station antenna, phone design and other factors. What is important to remember is that
each phone meets strict federal guidelines. Variations in SARs do not represent a variation in safety.
All phones must meet the federal standard, which incorporates a substantial margin of safety. As
stated above, variations in SAR values between different model phones do not mean variations in
safety. SAR values at or below the federal standard of 1.6 W/kg are considered safe for use by the
public.
The highest reported SAR values of the ALCATEL ONETOUCH Cinch are:
Head: 1.39W/kg (1g)
Body-worn: 1.19 W/kg (1g)
For body-worn operation, this device has been tested and meets the FCC RF exposure guidelines
when used with an accessory that contains no metal and that positions the handset a minimum of 15
mm from the user’s body.
FCC Radio Frequency Emission
This phone meets the FCC Radio Frequency Emission Guidelines.
FCC ID number: RAD556
More information on the phone’s SAR can be found from the following FCC website:
http://fcc.gov/oet/ea/
