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General information
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Website:
www.alcatelonetouch.com
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Facebook:
http://www.facebook.com/alcatelonetouchusa
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Twitter:
http://www.twitter.com/alcatel1touch
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Hot Line Number
: In the United States, call 877-702-3444 for technical support.
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Electronic labeling (E-label) path:
Touch settings / Regulatory & safety or input “*#07#”, you can find more information about
labeling
(1)
.
On our Internet site, you will find our FAQ (Frequently Asked Questions) section. You can also contact us by e-mail to ask any questions you may have.
An electronic version of this user guide is available in English and other languages according to availability on our server: www.alcatelonetouch.com
Disclaimer
There may be certain differences between the user manual description and the device’s operation, depending on the software release of your device
or specific operator services.
TCT Mobile shall not be held legally responsible for such differences, if any, nor for their potential consequences, which responsibility shall be borne
by the operator exclusively.
(1)
It depends on countries.
TCT Mobile (US), Inc Warranty
TCT Mobile (US), Inc. warrants to the original retail purchaser of this wireless device that should this product or part thereof during normal
consumer usage and condition be proven to be defective in material or workmanship that results in product failure within the first twelve (12) months
from the date of purchase as shown on your original sales receipt from an authorized sales agent. Such defect(s) will be repaired or replaced (with
new or rebuilt parts) at the company’s option without charge for parts or labor directly related to the defect(s).
Batteries, power adapters, and other accessories sold as in box items are also warranted against defects and workmanship that results in product
failure within the first six (6) months period from the date of purchase as shown on your original sales receipt. Such defect(s) will be repaired or
replaced (with new or rebuilt parts) at the company’s option without charge for parts or labor directly related to the defect(s).
The limited warranty for your wireless device will be voided if any of the following conditions occur:
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Non-compliance with the instructions for use or installation, or with technical and safety standards applicable in the geographical area
where your device is used;
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Connection to any equipment not supplied or not recommended by TCT Mobile (US), Inc.;
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Modification or repair performed by individuals not authorized by TCT Mobile (US), Inc. or its affiliates;
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Changes to the device operating system by the user or third party applications;
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Acts of god such as inclement weather, lightning, power surges, fire, humidity, infiltration of liquids or foods, chemical products, download
of files, crash, high voltage, corrosion, oxidation;
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Removal or altering of the wireless device’s event labels or serial numbers (IMEI);
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Damage from exposure to water or other liquids, moisture, humidity, excessive temperatures or extreme environmental conditions, sand,
excess dust and any condition outside the operating guidelines;
