53
The caller’s name/number does not appear when a call is received
•
Check that you have subscribed to this service with your service provider.
•
Your caller has concealed his/her name or number.
I cannot find my contacts
•
Make sure your SIM card is not broken.
•
Make sure your SIM card is inserted properly.
•
Import all contacts stored in SIM card to phone.
The sound quality of the calls is poor
•
You can adjust the volume during a call by pressing the
Volume Up/Down
key.
•
Check the network strength .
•
Make sure that the receiver, connector, or speaker on your phone is clean.
I am unable to use the features described in the manual
•
Check with your service provider to make sure that your subscription includes this service.
•
Make sure this feature does not require an Alcatel accessory.
When I select a number from my contacts, the number cannot be dialed
•
Make sure that you have correctly recorded the number in your file.
•
Make sure that you have selected the country prefix when calling a foreign country.
I am unable to add a contact in my contacts
•
Make sure that your SIM card contacts are not full; delete some files or save the files in the phone contacts.
My callers are unable to leave messages on my voicemail
•
Contact your service provider to check service availability.
I cannot access my voicemail
•
Make sure your service provider's voicemail number is correctly entered in "Voicemail number".
•
Try later if the network is busy.