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About this Manual...................................................

Thank you for choosing 

Alcatel

 GO FLIP™ 3 (Model 4052W) device. In order to keep your device in its best condition, 

please read this manual and keep it for future reference.

CJA665001AAA

Summary of Contents for GO FLIP 3

Page 1: ...USER MANUAL www us alcatelmobile com ...

Page 2: ...1 About this Manual Thank you for choosing Alcatel GO FLIP 3 Model 4052W device In order to keep your device in its best condition please read this manual and keep it for future reference CJA665001AAA ...

Page 3: ...r Phone 11 2 1 Power On Off 11 2 2 Charging 11 2 3 Battery 12 3 Application 13 3 1 Phone 13 3 2 Contacts 14 3 3 Messages 17 3 4 Email 19 3 5 Browser 21 3 6 Calendar 22 3 7 Camera 23 3 8 Gallery 24 3 9 Clock 25 3 10 Video 26 3 11 FM Radio 27 3 12 Music 28 4 Personalize Your Phone 29 4 1 Language 29 4 2 Date Time 29 ...

Page 4: ... Security 31 5 3 Anti Theft 31 6 Account 32 6 1 KaiOS Account 32 6 2 Software Update 32 7 Caring For Your Phone 33 8 Accessories 34 9 Approved Firmware Versions 35 10 Device Security 36 11 Additional Information 37 12 1 Year Limited Warranty 38 13 Safety and Use 41 14 Safety Tips 50 15 Troubleshooting 51 ...

Page 5: ...4 1 Getting Started 1 1 Overview Headset connector Camera Microphone Charging port Volume key External display ...

Page 6: ...5 Center soft key Left soft key Call key Right soft key End Power key Navigation key up down left right Main screen ...

Page 7: ...access shortcut to Apps Press Up access commonly used settings Call key Pick up make a call Press enter call log from Idle screen End Power key Press end a call move backwards through Menus return to the Idle screen Press and hold to Lock Clean Up Memory Restart and Power off on Volume Keys In call mode adjusts the earpiece or headset volume In Music Video Streaming mode adjusts the media volume I...

Page 8: ...g options Select language See page 29 Connect to Wi Fi Create Login a KaiOS Account See page 32 Note Even if no SIM card is installed your phone will still power on and you will be able to connect to a Wi Fi network and use some of the phone s features Removing or attaching back cover Removing or inserting battery ...

Page 9: ...roSD card into the card slot with the gold colored contacts facing down To remove the SIM or MicroSD card push down the plastic spring and pull the SIM or MicroSD card out Your phone only supports Nano SIM cards Do not attempt to insert other SIM types otherwise you may damage your phone S IM c a r d SD card S IM c a r d SD card S IM c a r d SD card ...

Page 10: ... bar Status Notification indicators 1 4 Status Bar From the status bar you can view both phone status to the right side and notification information to the left side Here is a list of the icons you might see and their meanings ...

Page 11: ... 4G connected Bluetooth active EDGE connected No SIM card installed 2G connected Headset connected Silent mode GPS is on Wi Fi active Vibrate mode Signal strength Battery is very low red bar No signal Battery is low Airplane mode Battery fully charged Roaming Battery charging Song is playing New voicemail ...

Page 12: ...ked Home screen is displayed If you don t know your code or if you have forgotten it contact your service provider Do not store PIN code within your phone instead store PIN in a location that is accessible without using phone 2 2 Charging Insert the small end of the charging cable into the charge port and connect the charger to a power outlet ...

Page 13: ... saving mode Go to Settings Device Battery Power Saving Mode On Lower screen brightness Go to Settings Personalization Display Brightness Lower the brightness by pressing the up down of the Navigation Key Screen timeout Go to Settings Personalization Display Screen timeout 30 seconds ...

Page 14: ...e End Power Key International call To dial an international call press twice to enter in dial screen enter the international country prefix followed by the full phone number then press the Call Key Emergency call If your phone has network coverage dial emergency number and press the CallKey to make an emergency call This works even without a SIM card Answering Declining a Call When you receive a c...

Page 15: ...n access this function by pressing the RightSoftKey from the Home screen or pressing the CenterSoft Key and select Contacts Press the Left Soft Key in the contact list to create a new contact Press the Center Soft Key to access contact details Press the Right Soft Key to access more options 1 Contact your network operator to check service availability ...

Page 16: ...w Contact and enter new contact information When finished press the Center Soft Key to save Editing a Contact In contacts list screen press the Right Soft Key to access Options select Edit contact and press the Center Soft Key to edit When finished press the Center Soft Key to save ...

Page 17: ...e press the Right Soft Key to access Options and then select Share Available Options From the contacts list you can also call or send a message by pressing Options Call Make a call to the selected contact Send message Send an SMS MMS to a contact you selected from Contacts Settings Memory To select which contacts to display Phone and SIM Phone or SIM Sort Contacts To select contacts sorted by firs...

Page 18: ...other information can be synchronized from multiple accounts depending on the applications installed on your phone 3 3 Messages Use the messaging feature to send and receive text SMS and multimedia MMS messages Create a Message From the Home screen press the Center Soft Key and select Messages to enter Messages Press the Left Soft Key to write a new message Enter the phone number of the recipient ...

Page 19: ...the Center Soft Key 123 this mode generates only numbers You may type 1 by pressing the 1 key just once 2 by pressing 2 and so on Switch back to ABC Abc abc or Kt9 mode to continue writing words Symbols This function provides punctuation and special characters Symbols may be accessed by pressing the key as well Find the right symbol by pressing right left of the Navigation Key When the cursor high...

Page 20: ...o send video clips images photos contacts and sounds to other compatible phones and email addresses by pressing the Right Soft Key from the text messages screen and then selecting Add attachment An SMS will be converted to MMS automatically when media files image video audio etc are attached or email addresses are added An SMS of more than 160 characters will be charged as several SMS Specific let...

Page 21: ...Key to add Cc Bcc or add attachment to the message If you do not want to send the mail right away you can press the Right Soft Key and select Save as draft to save a copy Finally press the Left Soft Key to send Note If you are seeing a password incorrect error when setting up your Gmail Account in Email app please review the following options Option 1 Generate an App password An App password is a ...

Page 22: ... com settings security lesssecureapps section in My Account Next to Access for less secure apps select Turn on You can now setup your email using your username and password If you continue to see a password incorrect error please proceed to Option 3 Option 3 Access Gmail through browser If you don t want to change your security settings please follow steps to access your Gmail From the home page p...

Page 23: ...w Calender You can display the Calendar in Day Week Month view Press the Right SoftKey to change your Calendar view Day view Week view Month view Create New Event Press the Left Soft Key to add new events from any Calendar view Fill in all required information for this new event If it is a whole day event you can select All day Event When finished press the Right Soft Key to save ...

Page 24: ...reminder time arrives 3 7 Camera Your mobile phone features a Camera and a Video app to take photos and shoot videos 3 7 1 Access the Camera To access this function press the Center Soft Key from the Home screen and select Camera App Permission Upon first use of Camera the App Permission screen will display asking for permission to know your location Press the Right Soft Key to Allow or the Left S...

Page 25: ...d Video mode 3 7 2 Camcorder To shoot a video Press up or down on the Navigation Key to zoom lens in and out Press the Center Soft Key to record a video Videos will be automatically saved to Video app 3 8 Gallery The Gallery app provides you with one location to view and organize all your saved photos To access this function press the Center Soft Key from the Home screen and select Gallery You can...

Page 26: ...photo to gain access to options again Sort and group Sorts photo by date and time or groups by date 3 9 Clock 3 9 1 To set an alarm Press the Center Soft Key from the Home screen and select Clock Alarm Press the Left Soft Key to add a new alarm The following options will appear Time Select to set the alarm time Repeat Select the days you want your alarm to go off Sound Select a ringtone for the al...

Page 27: ...3 To set Stopwatch Press the Center Soft Key from the Home screen and select Clock Stopwatch Press the Center Soft Key to start Stopwatch When the Stopwatch is ongoing press the Right Soft Key to record the lap press the Center Soft Key to pause the time When the Stopwatch is paused press the Center Soft Key to continue the total time press the Left Soft Key to reset the stopwatch and clear lap ti...

Page 28: ... must plug in your headset which works as an antenna connected with your phone Press left right side on the Navigation key to decrease increase 0 1MHz Long press left right side on the Navigationkey to search and go to the nearest lower higher frequency channel Press the RightSoftKey to add the channel to favorites A red star will be added to the station in the channel list Press the Right Soft Ke...

Page 29: ...nu you can play music files stored on phone storage in your phone Music files can be downloaded from your computer to phone using a USB cable To access this function press the Center Soft Key from the Home screen and select Music ...

Page 30: ...nalization Date Time Press on the Time option to adjust the time and minutes You may also adjust the Time Zone as well as Time Format on this page 4 3 Sounds To adjust volume Press the Up Down button that is located on the right side of the device to adjust the Ringtone Notification volume You can also go to Settings Personalization Sound Volume to adjust the volume for Media Ringtone Alerts and A...

Page 31: ...o adjust Wallpaper Go to Settings Personalization Display Wallpaper Press Camera to take a picture for the Wallpaper you would like to use store Press Wallpaper to select from pre loaded Wallpapers Press Gallery to select from Images that are stored on your device To adjust Brightness Go to Settings Personalization Display Brightness Select desired brightness by pressing left right on the Navigati...

Page 32: ...d to enter a password in order to access your device 5 2 SIM security A SIM PIN prevents access to the SIM card cellular data networks When it s enabled any device containing the SIM card will request the PIN upon restart A SIM PIN is not the same as the lock code used to unlock the device 5 3 Anti Theft Only after KaiOS Account log in could anti theft be enabled ...

Page 33: ... is fully charged before starting the software update Your device s current battery level can be found on your device under Settings Device Battery Select Settings Device Device Information Software Update Check for Updates When there is a new mandatory software update version available the phone will start downloading automatically then select Continue to update your system If the software update...

Page 34: ...e and accessories Protect your phone s screen Your phone s screen is delicate Use the original manufacturer s batteries and accessories Non approved batteries and accessories can harm you and damage your phone Do not use damaged accessories If your charger or any other accessory is damaged please replace it Do not attempt to charge your phone if the charger has been dropped received a sharp blow o...

Page 35: ...onable headphone T Mobile is the shop for all your phone accessories To purchase accessories for your phone please visit T Mobile com call 1 800 204 2449 or visit your nearest T Mobile store Accessories selection subject to change and may vary by location ...

Page 36: ...d Firmware Versions This device will only operate with firmware versions that have been approved for use by T Mobile and the device manufacturer If unauthorized firmware is placed on the device it will not function ...

Page 37: ...e g Security PINs that can serve as a first line of defense against unauthorized use or access to stored information Preloaded security applications that allow customers to track or locate misplaced devices can be found on several T Mobile devices Lost or stolen devices should be immediately reported to T Mobile so that proper measures can be taken to protect accounts For additional information vi...

Page 38: ...Wi Fi Use of connected devices are subject to T Mobile s Terms and Conditions Devices and screen images are simulated Coverage not available in some areas Visit T Mobile com for Terms and Conditions including arbitration provision rate plan information charges for features and services coverage details and restrictions The Bluetooth word mark and logo are owned by Bluetooth SIG Inc and are used by...

Page 39: ...to use this product for its normal purposes or in accordance with TCT s instructions on usage and maintenance Defects resulting from usage of the product in conjunction with accessories that are not approved by TCT for use with this product TCT will not be responsible for any repairs caused by third party component parts or service that is found to be the cause for the defect or damage of the prod...

Page 40: ...ies Customers may obtain the retailers return policies at the links provided below a U S https us alcatelmobile com return policy b Canada https ca alcatelmobile com return policy 4 Repair or Replacement of any TCT product under the terms of this warranty does not provide right to extension or renewal of the warranty period 5 Warranty repairs are available free of charge at TCT authorized repair c...

Page 41: ...ite at https us alcatelmobile com accessibility compliance electronic recycling program or 2 Call Alcatel US Customer Support at 1 855 368 0829 Battery Recycling USA Canada Alcatel partners with Call2Recycle to offer a safe and convenient battery recycling program For more information on our Battery Recycling Program please visit the USA and Canada website at https us alcatelmobile com accessibili...

Page 42: ...hibited or restricted in certain areas When driving do not use your mobile phone and headphone to listen to music or to the radio Using a headphone can be dangerous and forbidden in some areas When switched on your mobile phone emits electromagnetic waves that can interfere with the vehicle s electronic systems such as ABS anti lock brakes or airbags To ensure that there is no problem Do not place...

Page 43: ... manufacturer of your implantable medical device If you have any questions about using your mobile device with your implantable medical device consult your healthcare provider To avoid hearing impairment answer the call before holding your mobile phone to your ear Also move the handset away from your ear while using the hands free option because the amplified volume might cause hearing damage It i...

Page 44: ...n s use of video games or other features that incorporate flashing lights on the mobile phone All persons should discontinue use and consult a doctor if any of the following symptoms occur convulsion eye or muscle twitching loss of awareness involuntary movements or disorientation To limit the likelihood of such symptoms please take the following safety precautions Play at the farthest distance po...

Page 45: ...from the improper use of the mobile phone Battery and Accessories Following air regulation if the battery of your product is not charged please charge first Before removing the battery from your device make sure that the device is switched off Observe the following precautions for battery use Do not attempt to open the battery due to the risk of toxic fumes and burns Do not puncture disassemble be...

Page 46: ...device by visiting the CTIA website at www ctia org news how to recycle your mobile device CAUTION IF BATTERY IS REPLACED BY AN INCORRECT TYPE DEVICE MIGHT EXPLODE DISPOSE OF USED BATTERIES ACCORDING TO THE INSTRUCTION WARNING Cancer and Reproductive Harm www P65Warnings ca gov Chargers Home A C Travel chargers will operate within the temperature range of 0 C 32 F to 45 C 113 F The chargers design...

Page 47: ... levels so as to use only the power required to reach the network In general the closer you are to a wireless base station antenna the lower the power output of the mobile phone Before a mobile phone model is available for sale to the public compliance with national regulations and standards must be shown The highest SAR value for this model mobile phone when tested is 1 28 W Kg for use at the ear...

Page 48: ...y approved by the party responsible for compliance could void the user s authority to operate the equipment For the receiver devices associated with the operation of a licensed radio service e g FM broadcast they bear the following statement This device complies with Part 15 of the FCC Rules Operation is subject to the condition that this device does not cause harmful interference For other device...

Page 49: ...pen source programs licensed under the GNU General Public License and Apache License We will provide you with a complete copy of the corresponding source codes upon request within a period of three years from the distribution of the product by TCL Communication Technology Holdings Limited You may download the source codes from http sourceforge net projects alcatel files The provision of the source...

Page 50: ...ent features of this phone thoroughly and in different locations using your hearing aid or cochlear implant to determine if you hear any interfering noise Consult your service provider or the manufacturer of this phone for information on hearing aid compatibility If you have questions about return or exchange policies consult you service provider or phone retailer E labeling To find more informati...

Page 51: ...your doctor to make sure it s safe for you to use a mobile phone In some cases cellular radio frequencies can disrupt the performance of other electronic equipment If you have questions about the interaction between your phone and any other piece of electronic equipment ask the equipment manufacturer ...

Page 52: ... Check that your screen is locked when you are not using your phone and make sure the End Power Key is not mis contacted due to unlocked screen Check the battery charge level My phone cannot charge properly Make sure that your battery is not completely discharged if the battery power has been empty for a long time it may take around 20 minutes to display the battery charger indicator on the screen...

Page 53: ...of your SIM card is available Unable to make outgoing calls Make sure you have dialed a valid number and have pressed the Call Key For international calls check the country and area codes Make sure your phone is connected to a network and the network is not overloaded or unavailable Check your subscription status with your service provider credit SIM card valid etc Make sure you have not barred ou...

Page 54: ...n the manual Check with your service provider to make sure that your subscription includes this service Make sure this feature does not require an Alcatel accessory When I select a number from my contacts the number cannot be dialed Make sure that you have correctly recorded the number in your file Make sure that you have selected the country prefix when calling a foreign country I am unable to ad...

Page 55: ... your phone is visible to other users Make sure that the two phones are within Bluetooth s detection range How to make your battery last longer Make sure you follow the complete charge time minimum 3 2 hours After a partial charge the battery level indicator may not be exact Wait for at least 20 minutes after removing the charger to obtain an exact indication Switch off the backlight upon request ...

Page 56: ...CL Communication Technology Holdings Limited 2019 TCT Mobile Limited All rights reserved TCL Communication Technology Holdings Limited reserves the right to alter material or technical specification without prior notice All Signature ringtones embedded in this phone have been composed arranged and mixed by NU TROPIC Amar Kabouche ...

Page 57: ...For more information on using this phone or for frequently asked questions please visit us alcatelmobile com ...

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