CSTA Connector for BroadSoft BroadWorks is an application designed to provide a CSTA Phase
III interface used by T-Server for CSTA Connector. Connector is installed between the
BroadWorks XSI Interface and T-Server to allow the translation of CSTA requests and events into
BroadWorks XSI requests and events. CSTA Connector for BroadSoft BroadWorks is also
responsible for authentication, session management, and data type translation between the
BroadWorks XSI interface and the CSTA Phase III Interface.
T-Server for CSTA Connector
T-Server for CSTA Connector belongs to Framework Media Layer which enables Genesys
solutions to communicate across media, including traditional telephony systems, voice over IP, e-
mail, and the Web. This layer also provides the mechanism for attached data distribution within
and across solutions. This T-Server depends on CSTA Connector for providing switch CTI
translations to Genesys standard CSTA.
4.
Supported OS Platforms
AIX, HP-UX, Solaris Sparc, MS Windows, Linux
For a detail version on OS support, please refer
to the Genesys Supported Operating
Environment Reference Manual (formerly titled Genesys Supported Operating Systems &
Databases)
http://genotype.genesyslab.com/xing/dl/retrieve/default.asp?item=B6C52FB62DB42BB229B0275
5A3D92054&view=item
and product Release Notes.
5.
Product Compatibility
The Inbound Voice with Broadsoft Broadworks requires 8.1.0 Framework environment.
For additional details please check the Genesys Interoperability Guide:
http://genotype.genesyslab.com/support/dl/retrieve/default.asp?item=B9CB405A445E48524C565
0A6E01767A1&view=item
6. Migration Guidelines
No migrating is available as this is the first release of the product. Please refer to the Genesys
Migration Guide:
http://genotype.genesyslab.com/library/retrieve/default.asp?item=AFD71A7A5A3A9AFADABA1A
638CF1F803&view=item
7. Internationalization & Localization
There are no requirements for internationalization.
