8. Pricing
For Genesys Inbound Voice with Broadsoft Broadworks the sellable Item is:
Inbound Voice with Broadsoft Broadworks (
CIM Platform SS or CIM Platform MS are a pre-
requisite
)
When Sellable Item Genesys Inbound Voice with Broadsoft Broadworks is ordered, the
following CD is shipped:
Inbound Voice with BroadSoft BroadWorks English (United States)
Licensing:
80 csta_connector_bw_sdn
80 tserver_cc_sdn
80 tserver_iscc
Note:
No eligible upgrade nor license entitlement from general Inbound Voice or SIP
Server. CIM license is reusable (also from earlier purchase).
The next version of the Genesys Licensing Guide will include the following information:
Table 3: FEATURE Names by Application
Genesys
Application
Name
FEATURE Name
Description
Comments
T-Server for CSTA
Connector
tserver_cc_sdn
T-Server for CSTA
Connector seat licenses
to support basic contact
center operations and
register seat-related
DNs
One license per seat per T-
Server for CSTA Connector
primary/backup pair.
Refer to the num-sdn-
licenses
and num-of-licenses option
descriptions in your T-
Server
Deployment Guide
tserver_iscc
T-Server for CSTA
Connector licenses
to support Inter Server
Call
Control (ISCC, or
multisite
routing) transactions
One license per T-Server
primary/backup pair
cti_ha_option
T-Server for CSTA
Connector licenses to
support
hot standby redundancy
type
One license per redundant
pair
CSTA Connector
for BroadSoft
BroadWorks
csta_connector_bw_sdn
CSTA Connector for
BroadSoft BroadWorks
seat licenses to support
basic contact center
operations and
register seat-related
DNs
One license per seat per
CSTA Connector for
BroadSoft BroadWorks
redundancy cluster.
Refer to the num-sdn-
licenses
and num-of-licenses option
descriptions in your CSTA
Connector
Deployment Guide
