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Handling several calls
Making a second call during a conversation ............................................................ p. 28
Answering a second call during a conversation..................................................... p. 28
Transferring a call ...................................................................................................................... p. 28
Switching between calls (Broker call)........................................................................... p. 29
Three-way conference with internal and/or external
correspondents (conference) .............................................................................................. p. 29
Placing a call on hold (hold)............................................................................................... p. 29
Placing an outside call on hold (parking) ................................................................... p. 30
Getting information about camped-on calls............................................................... p. 30
Meaning of beeps heard during a call.......................................................................... p. 31
Intrusion into an internal conversation .......................................................................... p. 31
Diverting calls when your line is busy .......................................................................... p. 32
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