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General information �����������
• Website
: www.alcatelonetouch.us
: http://www.facebook.com/alcatelonetouchusa /
www.facebook.com/alcatelonetouchcanada
• Twitter:
http://www.twitter.com/alcatelonetouch
• Hot Line Number
: In the United States, call 855-368-0829 for
technical support. In Canada, call 855-844-6058 for technical
support.
On our Website, you will find our FAQ (Frequently Asked Questions)
section. You can also contact us by e-mail to ask any questions you
may have.
An electronic version of this user guide is available in English
and other languages according to availability on our server:
www.alcatelonetouch.us
Your telephone is a transceiver that operates on GSM networks in
quad-band (850/900/1800/1900 MHz) or UMTS in triple-band
(850/900/1900MHz)
Protection against theft
(1)
Your phone is identified by an IMEI (phone serial number) shown
on the packaging label and in the phone’s memory� We recommend
that you note the number the first time you use your phone by
entering * # 0 6 # and keep it in a safe place� It may be requested by
the police or your
carrier
if your phone is stolen� This number allows
your phone to be blocked preventing a third person from using it,
even with a different SIM card�
Disclaimer
There may be certain differences between the user manual
description and the phone’s operation, depending on the software
release of your phone or specific
carrier services.
TCL Communication shall not be held legally responsible for such
differences, if any, nor for their potential consequences, which
responsibility shall be borne by the carrier exclusively.
(1)
Contact your service provider to check service availability.
Warranty �������������������������������
TCL Communication Ltd. warrants to the original retail purchaser of
this wireless device that should this product or part thereof during
normal consumer usage and condition be proven to be defective
in material or workmanship that results in product failure within
the first twelve (12) months from the date of purchase as shown
on your original sales receipt from an authorized sales agent. Such
defect(s) will be repaired or replaced (with new or rebuilt parts) at the
company’s option without charge for parts or labor directly related
to the defect(s).
Batteries, power adapters, and other accessories sold as in box
items are also warranted against defects and workmanship that
results in product failure within the first six (6) months period from
the date of purchase as shown on your original sales receipt. Such
defect(s) will be repaired or replaced (with new or rebuilt parts) at the
company’s option without charge for parts or labor directly related
to the defect(s).
The limited warranty for your wireless device will be voided if any of
the following conditions occur:
• Non-compliance with the instructions for use or installation,
or with technical and safety standards applicable in the
geographical area where your phone is used;
•
Connection to any equipment not supplied or not
recommended by TCL Communication Ltd.;
• Modification or repair performed by individuals not authorized
by TCL Communication Ltd. or its affiliates;
• Changes to the device operating system by the user or third
party applications;
• Acts of god such as inclement weather, lightning, power surges,
fire, humidity, infiltration of liquids or foods, chemical products,
download of files, crash, high voltage, corrosion, oxidation;
• Removal or altering of the wireless device’s event labels or
serial numbers (IMEI);
• Damage from exposure to water or other liquids, moisture,
humidity, excessive temperatures or extreme environmental
conditions, sand, excess dust and any condition outside the
operating guidelines;
• Defects in appearance, cosmetic, decorative or structural items
such as framing and non-operative parts;
• Damage as result of physical abuse regardless of cause.
