SIP Business
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Placing a call on hold (hold)
During a conversation, you wish to place the call on hold and recover it later, on the same telephone.
•
During a conversation.
•
Press the key associated with:
Put on hold
your call is placed on hold (
).
Recover the call on hold.
•
Use one of the following:
o
Press the blinking line key.
o
Select the blinking 'call on hold' icon from the top bar (left side).
Press the key associated with:
Retrieve
Switching between calls (Broker call)
During a conversation, a second call is on hold.
•
Use one of the following:
o
Press the blinking line key.
You can talk to the second caller and the first one is on hold.
o
Select the blinking 'call on hold' icon from the top bar (left side).
Press the key associated with:
Retrieve
You can talk to the first caller and the second one is on hold.
Transferring a call
This feature can be deactivated by your administrator.
To transfer your call to another number
During a conversation.
•
Press the key associated with:
Transfer to
The first call is on hold.
•
Call the recipient of the transfer using the dial a number or dial by name feature or the call log or
local directory.
The transfer is done as soon as the call is started.
Transfer between two outside calls is not generally possible (depends on country concerned and system
configuration).
To transfer a call to another contact on hold
During a conversation.
•
Press the key associated with:
Transfer
The two callers are connected.
