Alcatel-Lucent 8008G DeskPhone User Manual Download

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SIP Business

8AL90341ENACed01

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prior warning.

History of the document

8AL90341xxAC

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R510

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8008G DeskPhone

8AL90341xxAB

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8008 DeskPhone

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List of accessories

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Accessories

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Ordering information

8AL90341xxAA

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8028s Premium DeskPhone, 8018 DeskPhone

Summary of Contents for 8008G DeskPhone

Page 1: ...8028s Premium DeskPhone 8018 DeskPhone 8008G DeskPhone 8008 DeskPhone SIP Business User Manual 8AL90341ENACed01...

Page 2: ...y some labels may be truncated All labels are displayed in color and are italicized This icon describes a succession of actions or labels you have to do or select This icon describes the consequence o...

Page 3: ...document are not contractually binding and may be modified without prior warning History of the document 8AL90341xxAC R510 8008G DeskPhone 8AL90341xxAB 8008 DeskPhone List of accessories Accessories...

Page 4: ...second call during a conversation 28 Answering a second call during a conversation 29 To cancel your second call and recover the first 29 Placing a call on hold hold 30 Switching between calls Broker...

Page 5: ...ministrator configuration 43 List of accessories 44 USB external ringing interface module USB Interface module 2 relays 3GV28184AA 45 External ringing interface module MWS 3GV28050AA 47 Wall mounting...

Page 6: ...red handset 8 3 5 mm 4 pole jack TRRS standards CTIA 9 Magnetic alphabetic keyboard 10 An adjustable and stable foot 11 Loudspeaker Main screen Date and time Display the page by selecting the correspo...

Page 7: ...hen a call is in progress use the left right navigator to look at calls on hold or incoming calls All features are accessible while the call is displayed on the screen Use the Up and Down arrows to mo...

Page 8: ...dedicated function keys and an intuitive navigation key the 8018 DeskPhone provides 4 programmable keys as a smart add on module for a quick access to your favorite contacts or features It provides hi...

Page 9: ...tep Use this key to delete one number or character at a time Call management screen Incoming call icon Call in progress Call on hold Incoming call and conversation presentation screen Softkeys actions...

Page 10: ...the same way Function keys and programmable keys The 8018 DeskPhone uses 3 preprogrammed keys to access some features In this case the icon of the feature is printed on the paper Use the feature by p...

Page 11: ...med keys with LEDs Alpha numeric key F1 F2 6 Messaging key to access various mail services 7 Mute and interphony key 8 Audio feature keys 9 Redial key 10 Loudspeaker 11 Wired handset 12 Stable foot A...

Page 12: ...is displayed on the screen Use the Up and Down arrows to move up or down a page These functions transfer conference etc are directly related to the status of the call consulted For example the transf...

Page 13: ...ghtness idle state Increase the contrast idle state Pressing this key answers an incoming call in hands free mode when activated the key is lit blue When a call is in progress pressing this key switch...

Page 14: ...ay all information about the phone name number number of missed calls number of new messages forwarding status The icon is marked with a red dot if there is one or more new event Access to the calls l...

Page 15: ...ry and languages The magnetic keyboard is automatically fixed on the base of the set It is connected to the corresponding connector behind the phone Country variants o AZERTY o QWERTZ o QWERTY interna...

Page 16: ...activated the LED corresponding to the key remains lit up Enter alphabetic characters The number pad keys have letters that you can display by successive presses The number is the last character in th...

Page 17: ...erial Bus USB a connector for audio equipment a low energy smartphone charger USB stick Bluetooth USB dongle provided with a Bluetooth headset or an external ringing module For the 8018 DeskPhone the...

Page 18: ...ount 8078s CE 8058s CE 8068s CE 1 main SIP account and 3 secondary SIP accounts A main SIP account manages all features of the phone All incoming calls are managed as defined with the main account Inc...

Page 19: ...rectory Other method Add a contact from the call log see contact card Search for a contact in a corporate directory and add the selected contact in your local directory see contact card For external n...

Page 20: ...contact card can be opened from your conversation history the local directory or from the search result A card contains 3 pages Your conversation history with this contact Main information about your...

Page 21: ...istory icon from the phone menu see the navigation section of your phone model Open the contact card of the contact you want to add to your local directory Add Fill in the contact file You must provid...

Page 22: ...eys are programmed from the Web Management or via the configuration file This feature depends on the system configuration If necessary contact your administrator Make call using speed dial Select the...

Page 23: ...sed to display the call log Select the history icon from the phone menu see the navigation section of your phone model Open the contact card by selecting the avatar left side All call logs associated...

Page 24: ...all Press this key to acknowledge all missed calls From the page containing information about the phone you can open missed calls by selecting the number of missed calls If you are using multiple SIP...

Page 25: ...act from the call log You can unhook the handset or the headset to make a call with the handset or the headset otherwise you make a call in hands free mode When on the Homepage Select the history icon...

Page 26: ...witch on the audio on the headset Press the loudspeaker hands free key to take the call in hands free mode or Press the take the call or blinking line key key to take the call with the headset if conn...

Page 27: ...speaker by long pressing on the loudspeaker hands free key In conversation deactivate loudspeaker long press Loudspeaker long press For each audio mode during the conversation you can adjust the volum...

Page 28: ...ontact your administrator if necessary Select the lock icon from the phone menu see the navigation section of your phone model lock Validate your choice Your phone is locked A lock page is displayed Y...

Page 29: ...is displayed as long as the call is presented on your phone Use one of the following o Take call or press the OK key or the take the call key o Reject call reject the second call o Silent mute the ri...

Page 30: ...he first one is on hold o Select the blinking call on hold icon from the top bar left side Press the key associated with Retrieve You can talk to the first caller and the second one is on hold Transfe...

Page 31: ...ticipants remain on the call together Hide your phone number You can choose to hide your identity when calling Select the settings icon from the phone menu see the navigation section of your phone mod...

Page 32: ...All your calls are forwarded to another set or voicemail when you are already on the line o Busy No Reply All your calls are forwarded to another set or voicemail when you cannot answer or when you a...

Page 33: ...om the phone menu see the navigation section of your phone model Press the voicemail key Voicemail Follow the instructions from the voicemail server Defining a hotline number If configured the hotline...

Page 34: ...phone You have to Enable VPN Enter the remote VPN server information Enter the VPN DM URL Enter authentication Setup the VPN start preferences PIN code The PIN code is composed of 4 digits You can acc...

Page 35: ...erver The PSK can be unique for all remote workers on a same installation or can be specific to each remote worker In the first case the VPN authentication has to be enabled o IKE vers enter the IKV v...

Page 36: ...r remote working If an error occurs when your phone is running in remote mode a popup is displayed with an error message Please note this message to send to your administrator Reset your PIN code Acce...

Page 37: ...ug in the power jack if you are using an external power adapter If the option to enter PIN code when you boot your deskphone is enabled in the VPN configuration Request Pin on Boot o The PIN code is r...

Page 38: ...9 levels Validate your choice To end the settings Configure the ringtone Select the settings icon from the phone menu see the navigation section of your phone model Phone Ringing Ringing mode Pressing...

Page 39: ...homepage o Default select the default page Information history Forward Voicemail Contacts Settings Lock Speed Dial o Hide display Select displayed tabs o Order Set the displayed order of the tabs go d...

Page 40: ...p asks you for the type of accessory Headset Handsfree Loudspeaker If another headset is already connected jack and USB a pop up will ask you to select your preferred headset A specific icon is displa...

Page 41: ...aker o Bluetooth None Headset Handsfree Loudspeaker Set accessory type for each connector Select the settings icon from the phone menu see the navigation section of your phone model Phone Audio Use on...

Page 42: ...phone This label is an example and does not represent the one placed on your phone Technical code Date code Software version The software version can be viewed on the phone by following this path Sele...

Page 43: ...dministrator an easy way to configure the settings of your phone through a web page hosted by your phone When the phone is connected to the network your administrator can access the Web Management via...

Page 44: ...aural 3BN78815AB Plantronics C215 Cables Jack 3 5 mm 4 pole and 3 pole Compatible with the 8008 8008G Cloud Edition DeskPhone with the following RJ9 adapter QD RJ9 adaptater 3GV28177AA Compatible with...

Page 45: ...ctly one or 2 external ringings on the USB connector of your deskphone Relay 2 The phone is in audio communication The relay is active as long as the phone is in communication Relay 1 The phone is rin...

Page 46: ...NACed01 46 60 Connect the device Plug the provided cord USB type B on the USB connector of the module Plug the provided cord USB type A on the USB connector of the deskphone See description of the con...

Page 47: ...odes Follows the cadence the relay follows exactly the ring signal Hold mode the relay is held for 0 7 s after the ring signal is gone It erases some of the ring pulses List of supplies 1 external rin...

Page 48: ...SATA connector of the deskphone by using the RJ11 cable with an adpatator RJ11 to SATA The RJ11 to SATA adaptator is sold separately SATA Phone set connected over IP and PoE Connected to the DC power...

Page 49: ...s a reference and must be removeable 1 Put the support on the back side of the phone 2 Slide it to top side and make sure the 4 hooks hold the metal foot 3 Attach the magnetic alphabetic keyboard to t...

Page 50: ...the support on the back side of the phone 6 Slide it from top side and make sure the 2 snaps are engaged on the shell 3 Fix the support with the phone by 1 screw P N 1AD204430001 4 Connect cables thr...

Page 51: ...ou can use the support as a reference to mark position Remove it before drilling holes Assemble the phone with the wall mount kit by using the 5 hooks of the support Pull out the phone from the suppor...

Page 52: ...SATA adapter 80XX JACK 4 3 POLE CABLE box of 10 3MG08018AA 80x8S SATA RJ11 CABLE box of 10 3MG08019AA A 3 pole to 4 pole jack adapter to connect the jack of the headset to the DeskPhone to manage aud...

Page 53: ...th applications or devices of the partner Results of certification tests for headsets can be consulted by following the links below IWR 0121 Sennheiser Headsets Desk phones https www al enterprise com...

Page 54: ...olor Moon grey Moon grey Moon grey Display 2 8 inch 64 x 128 pixels black white white backlight effective display area size 64 x 32 mm 2 4 inches 128 x 64 pixels graphic black white LCD display effect...

Page 55: ...evice 3 m 10 feet 1 5 m 5 ffet Width 124 mm 1 2 in 100 mm 3 9 in Depth on a table 130 mm 5 in 62 mm 2 4 in Height 30 mm 1 2 in 26 mm 1 in Weight 170 g Adjustable foot stand range Color Black and silve...

Page 56: ...27114AA 80XX JACK 4 3 POLE CABLE x10 3MG08018AA 80x8S SATA RJ11 CABLE x10 3MG08019AA USB C to USB A cable box of 10 3MG08020AA Wide Band Comfort Handset 3MG27032AA Wide Band Bluetooth Handset 3MG27209...

Page 57: ...nded battery Contact your Business Partner if you need a spare battery Avoid using phones other than cordless type during an electrical storm There may be a remote risk of electric shock from lightnin...

Page 58: ...s set by FCC IC and the Council of European Union for an uncontrolled environment This equipment has very low levels of RF energy and is deemed to be compliant without testing of the specific absorpti...

Page 59: ...he phone Display all information about the phone name number number of missed calls number of new messages forwarding status The icon is marked with a red dot if there is one or more new event Access...

Page 60: ...on Press the take the call key the first call is on hold As long as the call is presented you can also choose to deflect the call Switching between calls Broker call Use one of the following Press the...

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