Albany RCA L, Owner'S Manual

Page: 9 / 37

RCA L Version 2.0 9
2.5 Warranty Information
2.5.1 Limited Warranty
All door systems manufactured by Albany Door Systems are warranted from the date of
purchase against defects in materials and workmanship as follows: (i) door systems in
general...two (2) year; (Section 2.5.2) rubber curtains (DO NOT EVER USE PETROLEUM
BASED PRODUCTS ON THE CURTAIN, IF DONE THIS VOIDS ALL WARRANTY ON THE
CURTAIN MATERIAL).
If within this period of time any part is found to be defective, new or re-manufactured parts
will be furnished free of charge, F.O.B. our plant in Lawrenceville, Georgia, provided that
recommended installation and maintenance procedures (as outlined in our Owners Instructions
booklet) are followed.
In cases where the manufacturer's warranty of certain parts connected with our door
systems (i.e.: electrical motors, switches, etc.) is less than the Albany Door Systems warranty,
the manufacturer's warranty will apply.
The Albany Door Systems warranty does not include replacement of parts due to normal
wear and tear, damage beyond the control of Albany Door Systems (i.e.: damage in transit,
impacts, etc.), or any labor charges incurred in the removal and/or replacement of defective
parts.
Warranty claims must be made to Albany Door Systems (or to the authorized distributor
from whom the purchase was made), and defective parts to be returned for verification or
replacement must have a Return Goods Authorization Number, This number can be obtained
from Albany Door Systems customer support. This phone number is 877-925-2468.
Product Description