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NOTIFICATIONS & RECORDING SCHEDULES (CONTINUED)
Importance of Push Notifications
Enabling push notifications and adding recipients are
critical to the success of a Doorbell Camera installation.
Push notifications allow the customer to instantly see,
hear and speak to visitors at the door.
We recommend the customer select the “Keep me logged
in” option on the Login screen in the Alarm.com app so that
they can respond to push notifications from the Doorbell
Camera more quickly.
Recording Schedules
Recording schedules control the times and events during
which the Doorbell Camera records clips.
Call (Button Pushed)
– Record a clip when the doorbell
button is pushed.
Motion
– Record a clip when the doorbell detects motion.
Reduce the number of motion-triggered clips by selecting
the "Low" motion sensitivity setting. Navigate to the
Customer Website Video Device Settings page and adjust
the "Sensitivity to Motion" slider to the “Low” position.
Event Triggered (for example, Alarm)
– Record a clip
after a sensor is activated or after an alarm.
Notes:
Recording duration is typically around one minute.
Clips are longer during an alarm or when a mobile user
joins a call after a button or motion event.
Recording schedules do not need to match notification
settings. You can enable recording schedules for both
button and motion events but only enable notifications
for button events if desired.
Accounts have a maximum number of clips that can
be uploaded in a month and saved on the account.
Doorbell camera clips count toward that limit.
LED COLORS, BUTTON FUNCTIONS AND GENERAL TROUBLESHOOTING
Battery Charging
If the LED is alternating between
Red and Blue
(HD Edition) or pulsing
Blue
(Slim Line), the doorbell
camera’s battery is charging. The duration of the
pre-syncing charge process varies due to differences in
existing doorbell circuits but normally takes less than 30
minutes. See the
Power Information and Troubleshooting
section if this state persists.
Wi-Fi Connectivity
If the LED is
flashing Orange
, the doorbell needs to
be manually placed into AP mode. Press and hold the Main
Button until the LED begins rapidly flashing green,
then release. The LED will flash green as the Doorbell
Camera scans the Wi-Fi networks in the area.
The Doorbell Camera should enter AP Mode after a couple
of minutes and the LED should begin alternating Red and
Green.
Enter AP Mode (Broadcast Syncing Mode)
Press and HOLD the Main Button until the LED begins a
GREEN rapid strobe flash, then release the button.
When the LED flashes Green, it means the Alarm.com
Wi-Fi Doorbell Camera is in the process of entering
AP Mode.
The LED will alternate Red and Green when the device
has entered AP Mode.
Power Cycle
Press and HOLD the Main Button until the LED begins a
Blue rapid strobe flash. The power cycle could take up to 2
minutes.
Note: You can power cycle the Alarm.com Wi-Fi Doorbell
Camera when it is in AP Mode (see instructions above).
Press and HOLD the button until the LED flashes Blue.
Factory Reset
Caution: If you initiate a Factory Reset, the Doorbell
Camera will need to be re-connected to Wi-Fi and
re-synced with the account.
Press and HOLD the button until the LED begins a
Yellow rapid strobe flash. The reset could take up to
2 minutes.
