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Power and Chime Type
8-36VAC (16-24VAC is recommended), 10VA or 12VDC,
0.5 to 1.0A wired to an in- home mechanical or digital
doorbell chime. Note: A Digital Doorbell Adapter must
be installed if a digital doorbell chime is present.
See below for more information.
NOTE: Do not install more than two doorbell cameras on
a single transformer.
WARNING: An in-line resistor (10 Ohm, 10 Watt) is required
when installing the doorbell camera without a wired, in-home
doorbell chime. This is typically done when testing the doorbell
or giving a demonstration. Failure to install a resistor when
a chime is not present may result in damage to the
doorbell camera.
REQUIREMENTS
Wi-Fi
Upload speed of 2 Mbps is required. Compatible
with Wi-Fi 802.11 b/g/n, 2.4 GHz (on the 20 MHz
bandwidth channel) up to 150 Mbps.
Mounting
The mounting plate affixes to a flat surface
(a power drill may be required) and uses the
existing doorbell wiring.
Mobile App
Download the latest Alarm.com Mobile App
for iOS or Android (version 4.4.1 or higher for
video streaming).
PRE-INSTALLATION CHECKLIST
Working Doorbell Check
A wired doorbell circuit is required to provide power to
the doorbell camera. First check that the existing wired
doorbell is working and that it is wired properly.
There is a power issue if the existing doorbell does
not ring the indoor chime when the button is pressed.
This issue must be addressed before beginning the
doorbell camera installation process.
Wired Doorbell Check
Check that the existing doorbell is wired by visually
inspecting the doorbell button for wires. If necessary, the
doorbell can be removed from the wall to check for wiring.
You can also inspect the chime inside the home - a chime
plugged into a power outlet might indicate an
incompatible wireless doorbell system is in place.
Doorbell Chime Type Check
Locate the chime inside the home and remove
the faceplate. Identify the chime as one of the
following types:
Mechanical Chime
– If the chime has metal bars and
a striker pin, it is mechanical and will work without
additional hardware.
Digital Chime
- If the chime has a speaker that plays
a tone when pressed, it is digital and will
require the
installation of the Digital Doorbell Adapter and the
enabling of the digital doorbell setting in the app to
function properly.
Tube Chime
- If the chime has a series of tubular bells,
it is a tube chime and is incompatible with the
doorbell camera.
Intercom System
– If the doorbell button fixture includes
a speaker, it is an intercom system and is incompatible
with the doorbell camera.
No Chime
– If there is no chime in the system,
the customer will only receive alerts on their phone
and a resistor (10 Ohm 10 Watt) must be used
in-line with the doorbell camera.
Digital Doorbell Adapter
The Digital Doorbell Adapter is available for purchase
through the Alarm.com Dealer Website.
Wi-Fi Password Check
Make sure you have the password for the Wi-Fi network
in the home where you plan to install the doorbell camera.
Verify the Wi-Fi credentials before you begin by
connecting a smartphone or laptop to the Wi-Fi
network and attempting to access a website.
