18
Troubleshooting: if connection to audio gateway should be lost
Under certain circumstances it cannot be excluded totally that current supply interruptions or interferences
may perhaps have influence on the correct functions of the set. In case of a malfunction you may re-establish
the connection by this simple test procedure in exactly the following sequence:
•
Switch off the audio-gateway by unplugging the DC power cable from audio-gateway
•
Switch off Bluetooth
TM
headset, too
•
Insert power cable again into audio-gateway
•
Switch on Bluetooth
TM
headset again
After a short moment both units should be paired again together.
If the above described method does not help, a „
general reset
“ back to the factory default settings may help.
The general reset procedure includes pairing and resetting
both
partner units (headset
and
audio-gateway),
otherwise they cannot establish a secure transmission system.
Starting headset reset
Please follow the instructions in exactly the described sequence!
•
Switch your headset
OFF
with power switch (slide switch).
•
Switch headset
ON
again
•
Press the two keys and
at headset simultaneously at the same time
and release them
both. Hold headset during that procesure close to your ears. You will hear s short melody. Repeat
this procedure 2 x. so You make sure that You heard the melody totally 3 x.
•
Switch the headset 1 x
OFF
and
ON
again at the slide switch (power off-on).
•
The headest is now ready for a new pairing. Place the headset close to the audio gateway and
follow the next steps of the gateway reset.
Starting audio gateway reset
•
Press and hold the
TEST/PAIRING
button on top side of the
audio-gateway
and keep button
pressed for about 6 seconds (during this time the test LED will flash)
•
Release button
•
Disconnect the 5 V DC power supply plug from the audio-gateway.
•
Wait for about 1 second and insert the DC plug again into audio-gateway.
•
Place the headset into the charging cradle, wait and observe the test-LED. The LED will flash
(around 30 x) within the next 20-30 seconds until the pairing process will be finished.
•
After pairing process is completed, you will hear a melody from the plugged-in headset. Now you
may take out the headset and use it.
