AL-KO G&S Chassis Caravan, Warranty And Service Hand Book

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G&S Chassis Warranty and Service Handbook www.gnschassis.com.au
The purpose of this handbook is to complement the owner’s handbook supplied by the caravan
manufacturer, and that supplied by the tow vehicle manufacturer, and must be read in conjunction
with the information therein.
This handbook contains important information concerning your warranty and other consumer rights
and responsibilities.
Purpose of this Handbook
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Purpose of this Handbook
The purpose of this handbook is to complement the owner’s handbook supplied by the caravan
manufacturer, and that supplied by the tow vehicle manufacturer, and must be read in conjunction with the
information therein.
This handbook contains important information concerning your warranty and other consumer rights and
responsibilities.
Warranty and Service Hand book
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The G&S Chassis Warranty
Our goods come with guarantees that cannot be excluded under the Australian Consumer Law. You are
entitled to a replacement or refund for a major failure and for compensation for any other reasonably
foreseeable loss or damage. You are also entitled to have the goods repaired or replaced if the goods fail to
be of acceptable quality and the failure does not amount to a major failure.
G&S Chassis warrants to the owner that, subject to the exclusions below, it will at any time during the
periods and/ or distance travelled according to Table 1. below at its option repair, replace or adjust free
of charge any part of the goods which it finds to be defective in factory materials or workmanship under
normal use and operation within Australia provided that:
a) The goods have not become defective as a result or consequence of the owner’s failure:
i. To properly maintain, use or operate the goods in accordance with all recommendations and
instructions of G&S Chassis and the caravan manufacturer, and the capacity and operating
limitations specified by G&S Chassis and the caravan manufacturer; or
ii. To have the caravan, including its chassis and suspension properly, regularly and punctually
serviced in accordance with the instructions and recommendations specified for the goods by G&S
Chassis and the caravan manufacturer.
b) The goods are under normal circumstances delivered at the owner’s expense to the servicing dealer
to carry out the G&S Warranty Service as soon as possible after the need for such service becomes
apparent.
The terms of the G&S Chassis Warranty include the accompanying Explanatory Statement.
Exclusions
Unless G&S Chassis expressly agrees, this warranty will not apply to any defect in, or which is attributable
to, or to the use of, any modification made to the goods (including by the caravan manufacturer) unless
such modification has been made by or at the direction of G&S Chassis.
www.gnschassis.com.au
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