Akw SmartCare Plus Installation And Instruction Manual Download

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Installer - please read all instructions carefully before installation

and leave this manual with the end user for future reference

WRAS

WRAS

WRAS

Intertek BEAB Control

Intertek EMC Verified
(Europe)

Intertek GS

Intertek S

Intertek Blue

Pantone 281

C100/M72/Y0/K32

Reversed

White

C0/M0/Y0/K0

Colour Variant

Pantone 354

Pantone 185

Intertek ETL
(Europe)

Pantone 185

Intertek BEAB Control

Intertek EMC Verified
(Europe)

Intertek GS

Intertek S

Intertek Blue

Pantone 281

C100/M72/Y0/K32

Reversed

White

C0/M0/Y0/K0

Colour Variant

Pantone 354

Pantone 185

Intertek ETL
(Europe)

Pantone 185

Electric Care Shower

Installation and Instruction Manual

If you require these instructions in braille, audio or large print, please contact us.

Summary of Contents for SmartCare Plus

Page 1: ...anual with the end user for future reference WRAS WRAS WRAS WRAS Intertek BEAB Control Intertek EMC Verified Europe R C Intertek BEAB Control R C Electric Care Shower Installation and Instruction Manual If you require these instructions in braille audio or large print please contact us ...

Page 2: ...ootprint 3 year warranty 8 5 9 5 or 10 5kW options available Wired and wireless connectivity to all AKW DigiPump shower waste pumps Smart App 3 Spray Patterns 8 Water Inlet Points Warranty 3yr 150kg Rail Rating 3 Spray Patterns 2m Smooth Hose 8 Water Inlet Points 8 Electrical Entry Points 8 Electrical Entry Points Optional Easy Grip Adjuster 2m Smooth Hose Optional Easy Grip Adjuster 3 Spray Patte...

Page 3: ...warranty and may affect product safety Please ensure the warranty card details are filled in and returned in the envelope provided Alternatively visit our website and register online www akw ltd co uk warranty Introduction 2 3 Product Features 2 Contents 3 User 4 9 Safety Information 4 Operating Instructions 5 Volume Setting 6 Maintenance and Cleaning 7 Troubleshooting 8 Warranty 9 Installer 10 17...

Page 4: ...susceptible to freezing conditions Do not operate the shower if the spray handset or hose is damaged twisted or blocked in anyway Do not restrict flow out of the shower by blocking or obstructing the hose or spray handset Do not use other shower hoses and handsets with this shower Using other handsets or hoses will make this SmartCare Plus shower a Non Care approved shower Only use AKW approved pr...

Page 5: ...er light ring will now indicate Temp Flow settings mode dependent Temperature and Flow Setting Pressing and releasing Temp increases outlet water temperature Temp decreases outlet water temperature Flow increases outlet water flow rate Flow decreases outlet water flow rate NOTE Changes in the flow rate and water temperature may take a few seconds to reach the handset Temp Increase Flow Increase In...

Page 6: ...y Press and hold Temp and Flow simultaneously for 3 seconds to enter Volume Set Mode Mute Min Max Default Press Temp to save the settings The shower will revert to Standby mode when complete Adjust Volume Level Exit Volume Setting Enter Volume Setting Volume Settings ...

Page 7: ...tchen cleaning materials with a soft cloth Do not use abrasive pads or cloths Do not use strong or concentrated acidic alkaline or other cleaning materials as these may damage or discolour the product After cleaning always wash down with water then wipe thoroughly with a damp soft cloth to remove any cleaning material residue DO NOT position the handset to spray water directly on to the appliance ...

Page 8: ...r reference Wireless Pump not responding Water isolating valve in off position Filter blocked Low Flow Low Pressure Inlet thermistor Fault Outlet thermistor Fault Uncontrolled over temperature Reduced pressure Blocked hose or handset Water pressure is below minimum requirement This may be caused by other appliances on the same pipework drawing water Call your local installer who then should call t...

Page 9: ... the foregoing affects your statutory rights Not covered by this warranty Damage or defects that result from inappropriate use or accidental damage incorrect installation or lack of maintenance including but not limited to the build up of grime dirt lime scale or water borne debris Damage resulting from inappropriate cleaning or water ingress Damage resulting from water freezing Damage resulting f...

Page 10: ... 2019 AKW 13 012 085 17 User Warranty 10 User Warranty Installer User Warranty UK UK ...

Page 11: ...ide Pipe Cable Cut out Entry Side Pipe Cable Cut out Entry Shower Hose Outlet Inlet Filter PCB 1 PCB 2 Water Heater Can Live Neutral Terminal Block Earth Terminal Block Fixing Hole Fixing Hole Fixing Hole Ribbon Cable Top Pipe Inlet and Cable Entry Cover Bottom Pipe Inlet and Cable Entry Cover ...

Page 12: ...W 8 5kW Supply Fuse Circuit Breaker 10 5kW 45 50A 9 5kW 40 45A 8 5kW 35 40A Residual Current Device RCD 30 mA must be fitted Supply Cable Refer to current wiring regulations and BS 7671 to determine minimum cable size No larger than 10mm2 Isolation Switch e g Pull Cord 45 Amp Double pole with 3mm contact separation Height H 380 mm Width W 230 mm Depth D 85 mm Footprint Height H2 345 mm Footprint W...

Page 13: ...W specifically state for use with the AKW SmartCare Plus shower Ensure the shower unit is positioned over a bath shower tray or wet floor The showerhead must be directed away from the shower unit during normal use the showerhead must not spray directly on to the shower unit Before you start work Take care when you unpack the product and make sure that you do not inadvertently discard any small par...

Page 14: ... from the circuit board and place the front cover out of the way Remove the 4 screws and carefully lift off the front cover Unscrew the three fixing screws pull the outlet pipe forwards slide out and remove the bottom cover plate Note the unit can be temporarily hung using the top screw fixings whilst the cable and pipe work entries can be connected Slide out the relevant pipe entry covers ...

Page 15: ...T 116 mm Use Spirit Level Here Use Spirit Level Here Ensure the template is level and temporarily hold in position with tape Mark the 3 fixing points on the wall Remove the fitting template from the wall and drill the marked fixing points Before drilling ensure there are no cables or water supplies running within the wall Insert wall plugs and screw the top two screws to the wall Note the bottom s...

Page 16: ...ller Fasten the screws holding the outlet connector and bottom cover Slide back in the bottom cover plate Carefully push the outlet connector down to its home position Pull the outlet connector up Once the cable and pipe connections have been made reassemble the bottom cover plates ...

Page 17: ...rectly inserted before the cover is refitted Refit the Front Cover taking care not to trap the ribbon cable or any other wires Only use the supplied screws to secure the front cover Failure to do so can cause internal damage to the appliance Carefully connect the ribbon cable Attach the front cover to the shower ...

Page 18: ...vation of the heating elements the shower must be connected to a mains cold water supply with a minimum running pressure of 50kPa 0 5 bar recommended 1 bar with a maximum static pressure of 1000kPa 10 bar Note For optimal product performance the recommended minimum dynamic water pressure should be 100kPa 1 Bar Dynamic pressure should not fall below 50kPa 0 5 bar for example when other draw off s a...

Page 19: ...local service isolation valve Before assembly flush the water supply pipes thoroughly to remove debris in the pipework allow the water to run with the main stopcock open for about 3 mins to prevent debris and dirt particles from blocking the filter which might affect the function of the shower DO NOT solder pipes or fittings within 110mm of the shower appliance DO NOT fit any form of outlet flow c...

Page 20: ...the inlet pipework install the inlet plug into the unused inlet pipe see separate instruction sheet Note Some water from the factory testing may escape when the bottom blanking plug is removed Side Entry Rear Entry Bottom Entry Top Entry Left or right side inlet You may need to remove thin areas of plastic cover to facilitate pipe entry Left or right side rear inlet Left or right side top inlet Le...

Page 21: ...LIANCE TO THE WALL Check that finished walls are sound and free from cracks or loose tiles or grout Make sure that the appliance and all surfaces are clean dry and free from loose debris or dust The unit must be mounted onto the finished wall or tiled surface on top of the tiles DO NOT tile up to or seal around ANY PART of the unit using silicone sealer after fixing to the wall Turn on the water s...

Page 22: ...of installation circuit If your consumer unit has a rating below 80A or if there is no spare fuse way then the installation may require a new consumer unit serving the property or just the shower Contact the local electricity company if in any doubt The current carrying capacity of the cable must be at least that of the shower circuit protection Refer to the current wiring regulations to determine...

Page 23: ...ng switch must have a mechanical indicator showing when the switch is in the OFF position and the wiring must be directly connected to the switch The isolating switch must be accessible and clearly identifiable although out of reach of a person using a fixed bath or shower The cord of a cord operated switch should be placed so that it is not possible to touch the switch body whilst standing in a b...

Page 24: ...to remove thin areas of plastic cover to facilitate cable entry Left or right side rear cable entry Left or right side top cable entry Left or right side bottom cable entry Trim and replace pipe and cable entry covers Note Depending on cable size and entry point used it may be necessary to strip back the outer cable sheath sufficiently to allow cables to be directed to the terminal connection bloc...

Page 25: ...h near the shower appliance DO NOT connect any other device to the same power source as the shower The current carrying capacity of the cable must be at least that of the shower circuit protection Trim and replace the pipe and cable entry covers DO NOT connect any other fittings to this shower DO NOT use silicone sealant to seal the shower appliance to the wall Electrical Check List Connecting Was...

Page 26: ...TD WIRELESS PUMP WIRED PUMP TEMP 47 C TEMP 43 C DELAYED RESTRICTED RNIB STD WIRELESS PUMP WIRED PUMP TEMP 47 C TEMP 43 C DELAYED RESTRICTED RNIB STD WIRELESS PUMP WIRED PUMP TEMP 47 C TEMP 43 C DELAYED RESTRICTED RNIB STD When started the shower setting will be at a temperature of 380 C The shower will start at the flow setting last used when the shower was turned off Refer to Pump Installation in...

Page 27: ...ease button 1 and the Power Button 2 simultaneously for 3 seconds Release both buttons and cold water will then flow through the unit Allow the shower to run until a smooth flow is achieved approx 1 minute Press the Temp Decrease 3 button to stop the water flow and return the shower to standby mode If the Temp Decrease 3 button is not pressed within 3 minutes the shower will revert to standby mode...

Page 28: ... Confirm the operation of the Temperature and Flow increase and decrease buttons whilst ensuring all lights are functioning Press the Power button to revert to standby mode It is important to complete the installation and record the commissioning tests to provide a performance reference point for future tests ...

Page 29: ...d push the on off button If the problem still persists note which fault LED is lit or flashing Outlet Thermistor Fault Inlet Thermistor Fault Low Flow Low Pressure Fault Note Fault signals are assigned to these LED s Momentary over temperature No 10 temperature LED flashing Uncontrolled over temperature 1 10 Temperature LEDs flashing User resettable when external fault cleared On Off pressed and r...

Page 30: ... the fault persists then a reset or internal repair may be required Ensure all electrical connections are tight to prevent overheating Low Flow Pressure Failure The shower contains a LOW FLOW LOW PRESSURE indicator which will operate if the following conditions occur Low water pressure optimum performance is recommended at a constant minimum 1 bar Blocked or partially blocked spray plate Blocked i...

Page 31: ...e electrical supply is switched off at the mains Ensure that the water supply is turned off Rinse the filter in water and once this is clean then return to the inlet housing and reassemble Remove the 4 screws and carefully lift off the front cover Carefully lift off the front cover and unscrew the filter Inlet Filter Cleaning the Filter This should only be done if you suspect reduced flow rate or ...

Page 32: ... and record the performance of the shower Deterioration in performance can indicate the need for service work on the shower and or the water supplies Procedure Using measuring equipment to the same specification as used in commissioning the shower check that The water supply temperature is within the range 3 to 28 C 5 to 20 C BEAB Care The terminal voltage at the appliance is within the range 230V...

Page 33: ...in service tests General Following the commissioning of the shower or any significant repair the installation should be re tested within a 6 8 week period If no significant changes eg less than 1 C in outlet water temperatures are recorded between tests then the next in service test can be deferred to 24 28 weeks If there is a significant change then contact Technical Help Desk see back page Commi...

Page 34: ...testing for the futrue BEAB Care In Service Test Record Date Signature Date DD MM YY Test Equipment Detail Flow Rate lpm Water Temperature C Supply Voltage VAC Condition Pass Fail Shower Filter Hose Handset Inlet Outlet normal Outlet reduced flow Max Temp Dip switch Setting Care 41 Installer Location Serial Number Address ...

Page 35: ... 2019 AKW 13 012 085 17 ...

Page 36: ...w ltd co uk Quotes Orders Email orders akw ltd co uk Sales Enquiries Email sales akw ltd co uk AKW Pointon Way Hampton Lovett Droitwich Spa WR9 0LR facebook com akwstyleability twitter com akwinstallers youtube com akwstyleability linkedin com company akw Scan this QR code with your smartphone or tablet device to find out more about AKW products news and events or join us on social media ...

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