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Akuvox X933H, Manual

The Akuvox X933H is a user-friendly, feature-rich IP video intercom device. With its cutting-edge technology, this product allows for seamless and secure communication. Unlock the full potential of your device by downloading the free manual from our website manualshive.com, providing step-by-step instructions and troubleshooting guidance.

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X933H Administrator Guide

AKUVOX SMART INTERCOM www.akuvox.com

106

You can also check call logs on the device web

Contact > Call Logs

interface

and export the call log from the device if needed.

Parameter Set-up:

Capture Delay:

set the image capturing starting time when the device

goes into video preview.

Upper Limit:

set the maximum screenshot storage capacity, when the

capacity is reached the previous screenshots would be overwritten.

Summary of Contents for X933H

Page 1: ...Version 1 0 Date Feb 2021 Version 1 0 Date Mar 2022 ...

Page 2: ...nistrators who need to properly configure the smart panel This manual applies to the 933 30 107 140 version and it provides all the configurations for the functions and features of the X933H Please visit the Akuvox official website or consult technical support for any new information or the latest firmware ...

Page 3: ...in order to prevent the persons from injury Caution Always abide by this information in order to prevent the damages to the device Note Informative information and advice from the efficient use of the device Tip Useful information for the quick and efficient use of the device ...

Page 4: ...Related Documentation You are advised to refer to the related documents for more technical information via the link below https knowledge akuvox com ...

Page 5: ...Device Advanced Setting 10 5 3 Access the Device Setting on the Web Interface 11 6 Language and Time Setting 14 6 1 Language Setting 14 6 2 Time Setting 14 7 Screen Display Configuration 18 7 1 Theme Setting 18 7 2 LCD Screen Brightness Setting 21 7 3 Screen Saver Setting 21 7 3 1 Upload Screen Saver 22 7 4 Font Setting 23 7 5 Wallpaper Setting 24 7 5 1 Upload Wallpaper 25 7 6 Booting Image Settin...

Page 6: ... on the Device 36 10 1 1 Add contact 36 10 1 2 Edit Contact 37 10 1 3 Block List setting on the device 38 10 2 Phone Book Configuration on the Web Interface 38 10 2 1 Contact Configuration 38 10 2 2 Contact Management 39 10 2 3 Block List Setting on the Web Interface 40 10 2 4 Contacts Import and Export on the Web Interface 41 11 Network Setting Other Connection 43 11 1 Device Network Configuratio...

Page 7: ...on 55 12 6 SIP Call DND Return Code Configuration 56 12 7 Data Transmission Type Configuration 57 12 8 Call Setting 58 12 8 1 Call Auto answer Configuration 58 12 8 2 Auto answer Allow List setting 59 12 8 3 Live Stream Setting 60 12 9 Intercom Call Configuration intercom preview mute 61 12 10 Emergency Call Setting 61 12 11 Multicast Configuration 62 12 12 Call Forwarding Setting 63 12 12 1 Call ...

Page 8: ...re Location based Alarm 77 15 2 4 Configure Alarm Text 78 15 2 5 Configure Arming mode 79 15 2 6 Alarm Action Configuration 80 15 2 6 1 Select Alarm Action Types 80 15 2 6 2 Configure Alarm Action via HTTP Command 80 15 2 6 3 Configure Alarm Action via SIP Message 81 15 2 6 4 Configure Alarm Action via local relay 81 15 2 7 Check Alarm Log 82 15 3 Screen Unlock Setting 82 15 3 1 Screen Unlock by P...

Page 9: ...tion Files for Auto Provisioning 94 20 3 AutoP Schedule 95 20 4 PNP Provisioning Configuration 96 20 5 DHCP Provisioning Configuration 96 20 6 Static Provisioning Configuration 98 21 Voice Assistant 100 22 Call Log 105 23 Debug 107 23 1 System Log for Debugging 108 23 2 PCAP for Debugging 108 23 3 User Agent 109 24 Device Integration with Third Party 109 24 1 Enter Applications Screen 110 24 2 Ins...

Page 10: ...ssword 113 25 4 Modify Device Web Interface Password 114 26 System Reboot Reset 115 26 1 Reboot 115 26 1 1 Reboot on the Device 115 26 1 2 Reboot on the Web Interface 116 26 2 Reset 116 27 Abbreviations 118 28 Contact Us 120 ...

Page 11: ...rt home center it can work with any Zigbee devices and can be connected with the Akuvox door phone for audio video communication unlocking and monitoring X933H can help you realize whole home automation via Akuvox completed smart home system You can control anything on the smart panel X933H are often applied to scenarios such as villas apartments and buildings ...

Page 12: ...X933H Administrator Guide AKUVOX SMART INTERCOM www akuvox com 2 2 Change Log The change log will be updated here along with the changes in the new software version ...

Page 13: ...esolution 1280 x 800 MIC Dual microphones 26dB Wi Fi IEEE802 11b g n 2 4G Bluetooth Bluetooth 4 2 Speaker Dual speakers 4Ω 3W Zigbee Zigbee 3 0 Ethernet 1xRJ45 10 100Mbps adaptive Power Supply 12VDC 1A or IEEE 802 3af PoE Alarm Input 8 x Alarm Inputs Door Bell Input 1 x Bell In Relay Output 2 x Relay Out NO COM NC Installation Wall mounted Operation Temperature 10 C 45 C ...

Page 14: ...X933H Administrator Guide AKUVOX SMART INTERCOM www akuvox com 4 Operation Humidity 20 C 70 C Dimensions W x H x D 205x148x27 5 mm ...

Page 15: ...ludes time language audio setting call feature dial management relay setting display setting monitor and third party APK or devices integration Contacts This section allows the user to configure the local contact list store in the device and check the call logs Upgrade This section covers Firmware upgrade device reset reboot configuration file auto provisioning PCAP Security This section is for Pa...

Page 16: ...e a series of settings such as language time zone network adding home automation devices and running devices and scene test You can also set time language and network related setting later Note Make sure that the basic setting involving the resident s information apartment Smartpanel and sensor are all preconfigured on the Cloud platform so that the basic configurations can be synchronized to the ...

Page 17: ...X933H Administrator Guide AKUVOX SMART INTERCOM www akuvox com 7 ...

Page 18: ...X933H Administrator Guide AKUVOX SMART INTERCOM www akuvox com 8 ...

Page 19: ...m with X933H 5 2 Accessing the Device Setting on the Device 5 2 1 Accessing Device Basic Setting You can access the device s basic setting and advance setting where you can configure different types of functions as needed To access the device basic setting by pressing More Settings To checking the basic information like MAC firmware and etc ...

Page 20: ...or Guide AKUVOX SMART INTERCOM www akuvox com 10 5 2 2 Accessing Device Advanced Setting To access the advanced setting press Setting then press Advanced Settings icon Press password 123456 to enter the advanced setting ...

Page 21: ...enter the device IP address on the web browser in order to log in the device web interface by user name and password admin admin where you can configure and adjust parameter etc For checking IP address you can search in device Setting System Info Network screen Or searching by IP scanner tool which in the same LAN with the devices ...

Page 22: ...X933H Administrator Guide AKUVOX SMART INTERCOM www akuvox com 12 ...

Page 23: ...rator Guide AKUVOX SMART INTERCOM www akuvox com 13 Note Google Chrome browser is strongly recommended The initial username and password are admin and please be case sensitive to the user names and passwords entered ...

Page 24: ...needed Language setting can be configured on the device that allows you to select or change the language for screen display to your preference To configure the language display on the device Settings Time Language screen 6 2 Time Setting Time setting can be set up on the device and on the device web interface in terms of time zone date and time format etc To set up time setting on the device Setti...

Page 25: ...nterface also allows you to set up the NTP server address that you obtained to automatically synchronize your time and date And when your time zone is selected the device will automatically notify the NTP server of its time zone so that the NTP server can synchronize the time zone setting in your device ...

Page 26: ...ions The six formal options are YYYY MM DD YYYY MM DD DD MM YYYY DD MM YYYY MM DD YYYY MM DD YYYY Set Date Date it is available when you choose Manual Set up the year month and day according to your need Set Time Time it is available when you choose Manual Set up the hour minute and second according to your need Time Zone it is available when you choose Auto Select the specific time zone depending...

Page 27: ... SMART INTERCOM www akuvox com 17 Note When the Automatic Date Time toggle switch is toggled off then parameters related to NTP server will become uneditable And when the switch is toggled on then time and date will be denied editing ...

Page 28: ...offers you four types of screen display mode for the application scenarios Intercom Classic Mode Intercom Call list Mode Home Automation Mode and Security Mode To set up the display mode navigate to Device Display Setting Theme Parameter Set up Theme There are four display mode Intercom Classic Mode Intercom Call list Mode Home Automation Mode and Security Mode The Security mode is the default dis...

Page 29: ...X933H Administrator Guide AKUVOX SMART INTERCOM www akuvox com 19 Security Mode Intercom Classic ...

Page 30: ...X933H Administrator Guide AKUVOX SMART INTERCOM www akuvox com 20 Home Automation Intercom Call List Simple List ...

Page 31: ...tensity you need to set up the related parameters You can configure on the device More Settings Display Parameter set up Brightness press on the brightness setting and move the yellow dots to adjust the screen brightness The default brightness is 145 The maximum brightness is 255 7 3 Screen Saver Setting Screensaver is mainly a function for the screen protection You can configure it on the device ...

Page 32: ... will not be turned off until screen saver display reaches its configured time duration Screen Saver Lock Time set the time duration for the screen saver among 4 options 30 minutes 1 hour 2 hours Never for example if select Never then the screen saver will stay permanently on Screen Saver tick the square box to enable the screen saver function Screen Saver Type select screen saver type among three...

Page 33: ...ach picture size is 2M JPG JPEG PNG The recommended resolution is 1280x800 The total video size is 500M video format is mp4 wmv avi Picture Video Files you can choose the existed pictures and videos from the drop down list and confirm which need to be deleted Screen Saver Type it is same as the device side 7 4 Font Setting Adjust font size according to user s preference You can configure it on the...

Page 34: ...arameter Set up Font Size select the font size among four options Small Normal Large Huge according to your need 7 5 Wallpaper Setting You customize the screen background picture according to user preferences You can choose wallpaper on the device More Settings Display ...

Page 35: ...he customized wallpaper on the web Device Display Setting Wallpaper Parameter Set up Wallpaper choose the image from your PC for wallpaper The recommended wallpaper image size is 2M 1280 x 800 jpg png jpeg Wallpaper Files you can choose the existed pictures from the drop down list and confirm which need to be deleted ...

Page 36: ...ed should be in JPG JPEG PNG format with 2M maximum 7 7 Icon Screen Display Configuration X933H allows you to customize icon display on the home screen and one more screen for the convenience of your operation on device web interface or on device side 7 7 1 Home Screen Setting In the home automation mode you are allowed to customize your home screen display You can add your favorites Component dev...

Page 37: ...ponent there is a calendar in component according to your need to choose it to the home page Device It will show all devices you had added like smart sensor etc under each room You can choose the device to the home page Scene it will show all scenes created by Akuvox Cloud or the App You ...

Page 38: ... N A is selected the icon display in the corresponding area will disappear Value select the value if you select the icon type Custom APK and Browser For example when you select Custom APK choose Home Center in the corresponding Value field before the APK icon can be displayed on the home screen If Browser is selected you are required to enter the URL of the browser before the browser icon can be d...

Page 39: ...e configuration ranging from Mic volume Ring volume Talk volume Tone volume and Media volume You can configure them on the device directly or on the web interface 8 1 Intercom Volume Setting Intercom Volume include mic volume during talking intercom ring volume speaker volume during talking and dial tone You can configure it on the device More Settings Sound ...

Page 40: ...olume Control Parameter Set up Ring Volume adjust the incoming call ringtone volume Talk Volume adjust the speaker volume during the call Mic Volume adjust the volume of your voice to be heard Tone Volume adjust the dial tone volume Phone Ringtone select ringtone for incoming calls Notification Sound select ringtone for the incoming messages ...

Page 41: ...ne Setting If you choose the video for screensaver you can configure the video volume on the device More Settings Sound You can also configure the screensaver video volume on the device web Device Audio Volume Control Parameter Set up Media Volume adjust the volume for the video screen saver ...

Page 42: ...existed audio file from the drop down list and confirm which need to be deleted 8 4 Alarm Ringtone Setting You can configure the alarm ringtone when the alarm is triggered on the device web Device Audio Alarm Ringtone Upload Parameter Set up Alarm Ringtone Upload choose the doorbell audio file from your PC Alarm Ringtone you can choose the existed audio file from the drop down list and confirm whi...

Page 43: ...ll plug power supply to the light You can choose the scenes on the device More Home Automation Scenes Parameter Set up Automatic Scenes Automatic scenes is issued by cloud or Apps Trigger conditions in an automatic scene can be device status change or time the event includes controlling smart devices switching arming mode and controlling scene etc User can enable or disable the scenes switch When ...

Page 44: ...e More Home Automation 9 2 1 Check Device Status You can check the devices status including location working status battery power and alarm log on the device More Home Automation Devices All Devices 9 2 2 Modify the Device You can modify the sub devices by clicking Setting icon on Devices or All Devices screen The setting password is 123456 by default ...

Page 45: ...be display on the X933H Device Location you can change the device location if you set it wrong in the beginning Device Version display the sub device version Remove Device if you need to delete the device you can click Remove Device There are two options Remove Remove And Wipe Data And if you need to remove it completely remember to choose second one ...

Page 46: ...he contacts list in terms of adding and modifying contact groups or contacts on the device Contact Local Contacts directly 10 1 1 Add contact Parameter Set up Account1 select which account to use to dial out Account 1 or Account 2 New Contact Name enter the name to save Number enter the IP or SIP number to save CameraUrl enter the RTSP URL for video preview ...

Page 47: ...e Akuvox devices RTSP URL format is rtsp device IP live ch00_0 if you use the third party device please confirm the URL format with their company 10 1 2 Edit Contact You can check and edit the existed contacts in the phonebook list Choose one and click Edit key to modify ...

Page 48: ...etting on the device Choose which contact on the contact list you want to be added to the blocklist Note You can delete contacts regardless of whether it is on the All Contacts screen or the Blocklist screen 10 2 Phone Book Configuration on the Web Interface 10 2 1 Contact Configuration ...

Page 49: ...ntacts List Setting interface Parameter set up Name enter the contact s name to be saved Number enter the contact number SIP or IP number to be saved Group select Default or Blocklist group Dial Account select Account1 or Account2 10 2 2 Contact Management You can search display edit and delete the contacts in your contacts list on ...

Page 50: ...ting interface You can dial out using the contact phone number on Contacts Local Contacts Dial Number interface 10 2 3 Block List Setting on the Web Interface You can set the blocklist directly in the contact list on the web Contacts Local Contacts Contacts List Setting interface or set it when editing a contact ...

Page 51: ...ce you can change the group to the Default when editing the contact 10 2 4 Contacts Import and Export on the Web Interface When the contact becomes so many that you can not afford to manage each contact one by one manually you can import and export the contacts in batch on the device web Contacts Local Contacts Contacts List Setting interface ...

Page 52: ...X933H Administrator Guide AKUVOX SMART INTERCOM www akuvox com 42 Note The contact file can only be imported or exported in xml or csv format ...

Page 53: ...ocol and static IP connection for the device either on the device or on the device web interface 11 1 1 Configuring Device Network Connection on the Device To check and configure the network connection on the device More Settings Network screen Parameter Set up DHCP select the DHCP mode by moving the toggle switch to the right DHCP mode is the default network connection If the DHCP mode is turned ...

Page 54: ... network environment Default Gateway set up the correct gateway default gateway according to the IP address of the default gateway Preferred Alternate DNS Server set up preferred or alternate DNS Server Domain Name Server according to your actual network environment Preferred DNS server is the primary DNS server address while the alternate DNS server is the secondary server address and the door ph...

Page 55: ...ask set up the subnet mask according to your actual network environment Default Gateway set up the correct gateway default gateway according to the IP address of the default gateway Preferred Alternate DNS Server set up DNS Domain Name Server according to your actual network environment Preferred DNS Server is the primary DNS server address while the Alternate DNS Server is the secondary server ad...

Page 56: ...e so as not to be discovered by other devices Device Node specify the device address by entering device location info from the left to the right Community Unit Stair Floor Room in sequence Device extension enter the device extension number for the device you installed Device Location enter the location in which the device is installed and used 11 3 Device NAT Setting NAT Network Address Translatio...

Page 57: ...gnize if the device is in online status UDP Alive Msg Interval set the message sending time interval from 5 60 seconds the default is 30 seconds RPort check the RPort when the SIP server is in WAN Wide Area Network 11 4 Device Bluetooth Setting 11 4 1 Device Bluetooth Pairing After X933H turns on Bluetooth on the device More Settings Bluetooth screen it can be paired with other devices via Bluetoo...

Page 58: ...out 11 5 Device Wi Fi Setting In addition to wired connection the device also supports Wi Fi connection To set the Wi Fi on device More Settings WIFI screen 11 6 Device Local RTP configuration For the device network data transmission purpose device needs to be set up with a range of RTP port Real time Transport Protocol for establishing an ...

Page 59: ... To set up device local RTP on web Network Advanced Local RTP interface Parameter set up Starting RTP Port enter the Port value in order to establish the start point for the exclusive data transmission range Max RTP port enter the Port value in order to establish the end point for the exclusive data transmission range ...

Page 60: ... device by entering the IP number on the device And you can also disable the direct IP call if you allow no IP call to be made on the device 12 1 1 Make IP Calls To make a directly IP call on the device More Call screen Enter the IP address you which to call on the soft keyboard press Audio or Video tab to call out In addition you can also make IP calls on the Local Contacts on your device ...

Page 61: ...3H Administrator Guide AKUVOX SMART INTERCOM www akuvox com 51 12 1 2 IP Call Configuration To configure the IP call feature and port on the device web Phone Call Feature Others interface Parameter Set up ...

Page 62: ...e on the device you wish to establish a data transmission with 12 2 SIP Call SIP Call Configuration You can make SIP call Session Initiation Protocol in the same way as you do for making the IP calls on the device However SIP call parameters related to its account server and transport type need to configured first before you can make calls on the device 12 3 SIP Account Registration Akuvox X933H s...

Page 63: ...tration can be configured on the Account setting screen and they can also be configured on the device web Account Basic SIP Account interface Parameter setup Status check to see if the SIP account is registered or not Account select Account1 or Account2 Account Enabled check to active the registered SIP account ...

Page 64: ...btained from the SIP account administrator Username enter the username obtained from SIP account administrator Password enter the password obtained from the SIP server 12 4 SIP Server Configuration SIP server can be set up for device in order to achieve call session through SIP server between intercom devices To perform the SIP account setting on the device More Settings Advance Settings Account s...

Page 65: ...is 1800 ranging from 30 65535s 12 5 Outbound Proxy Server configuration An outbound proxy server is used to receive all initiating request messages and route them to the designated SIP server in order to establish call session via port based data transmission To configure outbound Proxy server on Account Basic Outbound Proxy Server interface Parameter Set up Outbound Enable check or uncheck to tur...

Page 66: ...nd proxy server 12 6 SIP Call DND Return Code Configuration DND Do not disturb setting allows you not to be disturbed by any unwanted incoming SIP calls You can set up DND related parameters properly on the device More Settings DND to block SIP calls you do not intend to answer In the meantime you can also define the code to be sent to the SIP server when you want to reject the call You can also c...

Page 67: ...l TLS Transport Layer Security and DNS SRV In the meantime you can also identify the server from which the data come from To do this configuration on web Account Basic Transport Type interface Parameter Set up UDP select UDP for unreliable but very efficient transport layer protocol UDP is the default transport protocol TCP select TCP for Reliable but less efficient transport layer protocol TLS se...

Page 68: ...live stream if live stream is enabled To do the configuration on web Account Advanced Call Auto Answer and Device Call Feature Others interface Parameter Set up Auto Answer turn on the Auto Answer function by ticking the square box Auto Answer Delay set up the delay time from 0 30 sec before the call can be answered automatically For example if you set the delay time as 1 second then the call will...

Page 69: ...List setting Auto answered can only be applicable to the SIP or IP numbers that are already added in the auto answer white list of X933H Therefore you are required to configure or edit the numbers in the white list on web Device Call Feature Auto Answer AllowList interface SIP IP numbers can be imported to or exported out of X933H in batch on web Device Call Feature Whitelist Import Export interfa...

Page 70: ...ream Setting Receive Live Stream on X933H allows you to see the video image one way video stream from the calling device such as a door phone whether or not you answered the call in audio or video mode while the video image from your X933H will not be sent to the calling devices in order to protect your privacy To do the configuration on web Device Call Feature Audio Call Settings interface Parame...

Page 71: ...ercom Mute Tick the check box to enable mute the voice from the callee side and vice versa Intercom Preview Tick the check box to enable the incoming call preview function If enable intercom preview the group call is not available 12 10 Emergency Call Setting Emergency call is used to call out three emergency contacts when you are in urgent status Especially for the elders and children To display ...

Page 72: ...gency button X933H will call out the number in order Call Timeout Setup the timeout for each number Once users call out if the other side will not answer within the timeout smart panel will continue to call the next number Loop Times To setup the call loop times 12 11 Multicast Configuration X933H allows you to conduct one to many broadcasting via multicast function on web Device Multicast Multica...

Page 73: ...en group Indoor monitor will receive multicast calls if some indoor monitors call the listen group Label To show the label name on the calling interface if users establish all call 12 12 Call Forwarding Setting Call Forward is a feature used to redirect an incoming call to the specific third party Users can redirect the incoming call based on different scenarios Typically call forward has three mo...

Page 74: ...o enable always forwarding function all incoming calls will be automatically forward to a specific number Busy Transfer To enable busy forwarding function incoming calls will be forwarded to a specific number if phone is busy No Answer Transfer To enable no answer forwarding function incoming calls will be forwarded to a specific number if phone is not picked within no answer ring time ...

Page 75: ...Forward Number To enter the specific forwarding number if X933H enables always forwarding call forwarding busy no answer forwarding No Answer Ring No Answer Call Transfer Duration Sec to set the no answer time interval from 0 120 seconds before the call is transferred to a designated number ...

Page 76: ... create and delete messages on the Message screen 13 1 Display Messages Message function do not show by default you need to enable and display this function on the web Device Display Setting More Page Display 13 2 Manage Messages You can check create and clear messages as needed on the X933H Message screen ...

Page 77: ... call within the pre configure ring time the visitor will hear the owner audio message Visitor MSG if you enable visitor message feature and nobody answer the incoming call within the pre configure ring time it will save the visitor record Family MSG you can record the audio messages for your family members 13 3 Configure Voice Message MWI MWI Message Waiting Indicator is a notification that notif...

Page 78: ... www akuvox com 68 Parameter Set up MWI Subscribe Tick the check box to enable MWI function Voice Mail Number Enter the voice mail number for accessing your voice mail messages MWI Subscribe Period Set up interval between the MWI Subscribe messages ...

Page 79: ...A G729 G722 for encoding and decoding the audio data during the call session Each type of codec varies in terms of sound quality You can select the specific codec with different bandwidth and sample rate flexibly according to the actual network environment To do the configuration on web Account Advanced SIP Account interface Please refers to the bandwidth consumption and sample rate for the four c...

Page 80: ...iLBC_13_3 8 16 kbit s 13 3kHZ iLBC_15_2 8 16 kbit s 15 2kHZ L16 128 kbit s variable 14 2 Video Codec Configuration X933H supports VP8 H263 H264 H265 codec that provides a better video quality at a much lower bit rate with different video quality and payload To do the configuration on web Account Advanced Video Codecs interface Choose an available video codecs and setup the codecs parameters ...

Page 81: ...g four options QCIF CIF VGA 4CIF and 720P according to your actual network environment The default code resolution is 4CIF Bitrate select the video stream bit rate Ranging from 320 2048 The greater the bitrate the data transmitted in every second is greater in amount therefore the video will be clearer While the default code bitrate is 2048 Payload select the payload type ranging from 90 118 to co...

Page 82: ...onitor setting on the web Device Monitor interface Enter IP SIP number of door phone in Device number and fill in device name Then set up the RTSP address The RTSP format of the Akuvox door phone is rtsp deviceIP live ch00_0 Enable or disable display in the call If enabled when there is an incoming call from the monitor the video will be displayed ...

Page 83: ... web Device Monitor Monitor Setting Parameter Set up Monitor Display there are two options Multiple Window and Single Window If you choose multiple windows you can see four real time videos at the same time 15 1 3 Display Monitor Monitor function do not show by default you need to enable and display this function on the web Device Display Setting More Page Display ...

Page 84: ...to connect some alarm detection devices to protect your home safe X933H supports 8 alarm connectors which means you can connect 8 different alarm sensors in different rooms of your house And you also can add wireless security sensors as alarm detection devices For example connecting a gas sensor in your kitchen to detect if the gas leak X933H will ring up and send the alarm message to the target l...

Page 85: ...red by sensor enabled emergencies or to switch arming status like changing from Away to Home you need to disarm the arming state by entering the disarm code which is 123456 by default To configure the arming and disarm code on device go to More Arming Arming Disarm Code screen Change the current password and save it To check the zone status on Arming Sensor Status screen ...

Page 86: ...rface To set up a location based alarm sensor on the device web Arming Zone Setting Zone Setting interface Parameter Set up Location set up the location according to where the alarm sensor is installed You can select among ten location types Bedroom Gate Door Guest room Hall Window Balcony Kitchen Study and Bathroom ...

Page 87: ...nable if you want to enable to the alarm however you are required to make smart panel in the state of arming such as Away Home and Night or it will not be triggered alarm if it is disarmed Select Disable if you want to disable the alarm and select 24H if you want alarm sensor to always stay enabled without needing to set up the alarm manually again after the arming mode is disarmed 15 2 3 Configur...

Page 88: ...TTP enable this feature when you want to send the pre configured HTTP command to the designated device or server for the corresponding actions Defence delay It means when users change the arming mode from other modes there will be a few seconds delay time to get activated You can customize the delay time from 0 90s Alarm delay It means when the sensor triggered there will be a few seconds delay ti...

Page 89: ...strator Guide AKUVOX SMART INTERCOM www akuvox com 79 15 2 5 Configure Arming mode To switch arming mode on Arming screen by pressing their respective icons Press Disarmed icon if you want to cancel the Arming Mode ...

Page 90: ...ct and set up actions on web Arming Alarm Action Alarm Action interface 15 2 6 2 Configure Alarm Action via HTTP Command To set up the HTTP Command action you can click Enable in the Send HTTP field to enable the actions for the alarm sensor installed in different locations Then enter the HTTP command provided by the manufacturer of the device on which the action is to be carried Parameter Set up ...

Page 91: ...gured SIP message as an action when the alarm is triggered Parameter Set up SIP Account the designated SIP account which is your receiver SIP Message edit the SIP message content Send SIP Message enable the Sip message if you want the SIP message to be sent to a designated SIP account as an action 15 2 6 4 Configure Alarm Action via local relay To trigger the local relay while Alarm is triggered C...

Page 92: ...og To check alarm log on device Settings Arming Log screen 15 3 Screen Unlock Setting You can enable Screen Lock function directly on the device Settings Display Setting screen The device screen will be locked over the sleep time You are required to wake up the device through a password ...

Page 93: ...X933H Administrator Guide AKUVOX SMART INTERCOM www akuvox com 83 15 3 1 Screen Unlock by PIN code You can unlock X933H screen by entering the pre configured PIN code when the screen is locked ...

Page 94: ... Voice Encryption The encryption function provides you with greater security for the intercom call And X933H supports three modes of voice encryption SRTP compulsory SRTP Optional ZRTP Optional on web Account Advanced Encryption interface Note Default unlock PIN is 123456 ...

Page 95: ...TP streams will be encrypted to improve security SRTP Optional encrypts voice from the called party if the called party also enables SRTP the voice signals will also be encrypted ZRTP Optional is the protocol that the two parties use to negotiate the SRTP session key 15 5 Remote Control Remote control function supports configuring a specific server to send HTTP commands or request to X933H to do s...

Page 96: ...erent scenarios You can do this configuration on web Device Relay Relay Setting Local Relay interface Parameter Set up Relay Delay Set the relay delay time after the relay is triggered Relay Type Set relay action type There are two types of relays chime bell and open door Chime Bell when there is a call the chime bell will ring Open door when press the unlock icon the local relay will be opened Re...

Page 97: ... four options Inband RFC2833 Info Inband and Info RFC2833 according to your need How to Notify DTMF select among four options Disable DTMF DTMF Relay Telephone Event according to your need DTMF Payload select the payload 96 127 for data transmission identification 16 3 Web Relay Setting In addition to the relay that is connected to X933H you can also control the door access using the network based...

Page 98: ...ferent actions by the web relay IP SIP Enter the relay extension information which can be an IP address or SIP account of an intercom device such as a Smart Panel so that the specific action command will be sent when unlock is performed on the intercom device while this setting is optional And please refer to the example below http admin admin 192 168 1 2 state xml relayState 2 16 4 Door Unlock Co...

Page 99: ...rface Parameter Set up Switch Enable it to allow the relay to be triggered remotely using HTTP command Username Enter the device username to be used as a part of HTTP command to trigger the local relay Password Enter the device password to be used as part of HTTP command to trigger the local relay Please refer to the following example http 192 168 35 127 fcgi do action OpenDoor UserName admin Pass...

Page 100: ...nter the title for the button HTTP Command select http or https for head of http command and enter http command 17 2 Configure Lift Control Prompt When the lift controller receives the http command it will feedback the current lift status with a prompt To do this configuration on web Phone Lift Hints interface Edit the HTTP Status Code feedback code from Lift control board If there are huge amount...

Page 101: ...X933H Administrator Guide AKUVOX SMART INTERCOM www akuvox com 91 18 Firmware Upgrade Firmwares of different versions for smart panel can be upgraded on the device web Upgrade Basic interface ...

Page 102: ...T INTERCOM www akuvox com 92 Note Firmware files should be zip format for upgrade 19 Backup Configuration files can be imported to or exported out of the device to your local PC on the device web Upgrade Advanced Others interface if needed ...

Page 103: ...X933H Administrator Guide AKUVOX SMART INTERCOM www akuvox com 93 20 Auto provisioning 20 1 Provisioning Principle ...

Page 104: ...e address of the third party server which stores configuration files and firmwares which will then be used to update the firmware and the corresponding parameters on the door phone Please see the flow chart below 20 2 Introduction to the Configuration Files for Auto Provisioning Configuration files have two formats for the auto provisioning one is the general configuration files used for the gener...

Page 105: ...fic device as distinguished by its unique MAC number And the configuration files named with device MAC number will be matched automatically with the device MAC number before being downloaded for the provisioning on the specific device Note If a server has these two types of configuration files then IP devices will first access the general configuration files before accessing the MAC based configur...

Page 106: ...time it boots up or according to the schedule you set up Hourly Repeat select Hourly Repeat if you want the device to perform AutoP every hour 20 4 PNP Provisioning Configuration Plug and Play PNP is a combination of hardware and software support that enables a computer system to recognize and adapt to hardware configuration changes with little or no intervention by a user To do this configuration...

Page 107: ...ou want to use Custom Option as defined by users with option code range from 128 255 you are required to configure DHCP Custom Option on the web Upgrade Advanced Automatic AutoP interface Note The custom Option type must be a string The value is the URL of TFTP server ...

Page 108: ...from DHCP Option 66 it will automatically use DHCP Option 43 This is done within the software and the user does not need to specify this To make it work you need to configure the DHCP server for the option 43 with the update server URL in it Note The general configuration file for the in batch provisioning is with the format cfg taking R29 as an example r000000000029 cfg 10 zeros in total while th...

Page 109: ... URL set up tftp http https ftp server address for the provisioning User Name set up a user name if the server needs a user name to be accessed to otherwise leave it blank Password set up a password if the server needs a password to be accessed to otherwise leave it blank Common AES Key set up AES code for the intercom to decipher general Auto Provisioning configuration file AES Key MAC set up AES...

Page 110: ...0 19 use the default port 80 http 192 168 0 19 8080 use other ports such as 8080 HTTPS https 192 168 0 19 use the default port 443 Tip Akuvox do not provide user specified server Please prepare TFTP FTP HTTP HTTPS server by yourself 21 Voice Assistant You can configure voice assistant named Albert to perform a variety of functions related to intercom call open door arming modes etc on the device A...

Page 111: ... your needing to call Albert again to wake up the voice assistant while if you disable it the voice assistant will be wake up again for each voice command Not Disturb At Night move the toggle switch to the left to enable the function This function is applied when you want the voice assistant to stay silent while carrying out what it is made to do according to your voice commands Supported Command ...

Page 112: ...e dream 4 sleep mode Use it when you want to change the arming mode to sleep mode Sure sleep mode is on OK start sleep mode have a good night Alright sleep mode is opened have a nice dream Made it good night Started it sweet dreams 5 away mode Use it when you want to change the arming mode to away mode Sure away mode is on OK start away mode Alright away mode is opened Made it Made it have a good ...

Page 113: ...ere for you Yep door is opened now 9 disable DND Use it when you want to disable the DND mode Yes closed it for you Welcome back DND is off DND is closed to mingle with the world Sure DND is off 10 enable DND Use it when you want to enable the DND mode OK DND is on Done enjoy yourself DND is on feel your inner peace Turn on it now 11 emergency Use it when you want to dial SOS number Got it calling...

Page 114: ... open message use it when you want to check text message Got it please check OK message is opened you can write some contents to send Message is ready for you already opened it for you 17 open monitor use it when you want to check monitor Got it please check 18 homepage use it when you want to go to home screen Home page is already for you Already got it for you 19 enable mute use it when you want...

Page 115: ... name for example if you have Tom and Tomy in your phonebook then Tomy will also appear when you call Tom and you are required to select the right contact manually To enable the voice assistant and set the voice assistant controlled relay on the web Setting Voice Assistant Voice Assistant Setting interface you can tick the check box to enable the voice assistant function Then go to Voice Command S...

Page 116: ...ontact Call Logs interface and export the call log from the device if needed Parameter Set up Capture Delay set the image capturing starting time when the device goes into video preview Upper Limit set the maximum screenshot storage capacity when the capacity is reached the previous screenshots would be overwritten ...

Page 117: ...933H Administrator Guide AKUVOX SMART INTERCOM www akuvox com 107 Call History select call history among four options All Dialed Received Missed for the specific type of call log to be displayed 23 Debug ...

Page 118: ...l is 3 The higher the level is the more complete the log is Export Log click the Export tab to export temporary debug log file to a local PC Export Debug Log click the Export tab to export debug log file to a local PC Remote System Log select Enable or Disable if you want to enable or disable the remote system log Remote System Server enter the remote server address to receive the device and the r...

Page 119: ... PC PCAP Auto Refresh select Enable or Disable to turn on or turn off the PCAP auto fresh function If you set it as Enable then the PCAP will continue to capture data packet even after the data packets reached its 50M maximum in capacity If you set it as Disable the PCAP will stop data packet capturing when the data packet captured reaches the maximum capturing capacity of 1MB 23 3 User Agent User...

Page 120: ...To do the configuration on device More Settings System Info interface you can press on User Mode for 10 times and press Admin Mode and press Confirm for the confirmation 24 2 Install Third party App You can install the third party App to your device on the device web Device Third party APK interface Choose a suitable apk file from PC to upload If you want to clear the apk file uploaded click Reset...

Page 121: ...l when there is no operation on the device Start Up Enable tick the check box of Start UP Enable if you want to the app to be run automatically when the device is turned on Turn Back App After Awakening tick the check box of if you want the device to return to the app when the screen is awakened APP Keep Alive tick the check box of if you want the app to stay running without being turn off Turn Ba...

Page 122: ...se System Code to change a new password The default password is 123456 25 2 Modify Device Advanced Setting Password This password is used to enter the advanced settings of the device including password settings account numbers SOS numbers network settings etc To modify the advanced setting password on device More Settings Advanced Settings Protect Code Setting Code screen The default password is 1...

Page 123: ...VOX SMART INTERCOM www akuvox com 113 25 3 Modify Browser Password This password is used to open browser To modify the password on device More Settings Advanced Settings Protect Code Browser Code screen The default password is null ...

Page 124: ...eb interface password you can do it on device web Security Basic Web Password Modify interface Select Admin for the administrator account and User for the User Account Click the Change Password tab to change the password Note There are two accounts one is admin its password is admin the other is user its password is user ...

Page 125: ... Reset 26 1 Reboot 26 1 1 Reboot on the Device If you want to restart the system setting of the device you can operate it directly on the device setting screen or on the device web interface To restart to the system setting on device More Settings Advance Settings Reset Reboot screen ...

Page 126: ... the device web Upgrade Basic interface as well Moreover you can set up schedule for the device to be restarted To set up the device restart schedule on web Upgrade Advanced Reboot Schedule interface 26 2 Reset If you want to reset the whole device system to the factory setting you can operate it directly on the device Settings Advance Settings Reset Reboot screen ...

Page 127: ...sic interface without approaching the device Parameter Set up Reset Intercom Settings reset all intercom feature configurations Restore Factory Settings reset all data completely Clear User Data reset screensaver logo capture wallpaper images screensaver record videos uploaded audio files audio text messages call alarm logs ...

Page 128: ... COM Common CPE Customer Premise Equipment CWMP CPE WAN Management Protocol DTMF Dual Tone Multi Frequency DHCP Dynamic Host Configuration Protocol DNS Domain Name System DND Do Not Disturb DNS SRV Service record in the Domain Name System FTP File Transfer Protocol GND Ground HTTP Hypertext Transfer Protocol HTTPS Hypertext Transfer Protocol Secure Socket Layer IP Internet Protocol ID Identificati...

Page 129: ...d NC Normal Connected NTP Network Time Protocol NAT Network Address Translation NVR Network Video Recorder ONVIF Open Network Video Interface Forum SIP Session Initiation Protocol SNMP Simple Network Management Protocol STUN Session Traversal Utilities for NAT SNMP Simple Mail Transfer Protocol SDMC SIP Devices Management Center TR069 Technical Report069 TCP Transmission Control Protocol TLS Trans...

Page 130: ...tact Us For more information about the product please visit us at www akuvox com or feel free to contact us by Sales email sales akuvox com Technical support email support akuvox com Telephone 86 592 2133061 ext 7694 8162 We highly appreciate your feedback about our products ...

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