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R20A Door Phone Admin Guide

Summary of Contents for R20A

Page 1: ...R20A Door Phone Admin Guide ...

Page 2: ... phone This manual is applicable to 20 0 1 2xx version and it provides an overview of the most essential functions and features of the product Please visit Akuvox forum or consult technical support for any new information or latest firmware Note Please refer to universal abbreviation form in the end of manual when meet any abbreviation letter ...

Page 3: ...rmation 3 2 Daily Use 4 2 1 Making a Call 4 2 2 Receiving a Call 4 2 3 Unlock 5 2 3 1 Unlock by RF Card 5 2 3 2 Unlock by DTMF Codes 5 3 Basic Features 6 3 1 Access the website setting 6 3 1 1 IP Announcement 6 3 1 2 Access the device website 6 3 2 Password Modification 7 3 2 1 Modify the web password 7 ...

Page 4: ... 3 3 Sound 9 3 4 Intercom Call 10 3 4 1 Direct IP Call 10 3 4 2 SIP Call 10 3 4 3 Auto Answer 13 3 4 4 Web Call 14 3 4 5 No Answer Call 14 3 5 Security 15 3 5 1 Live view 15 3 5 2 RTSP 15 3 5 3 Onvif 16 3 6 Access Control 16 3 6 1 Relay 16 3 6 2 Unlock via DTMF code 17 ...

Page 5: ...it Button 20 3 7 Reboot 20 3 8 Reset 21 4 Advanced Features 22 4 1 Phone Configuration 22 4 1 1 LED 22 4 1 2 IR LED 23 4 2 Intercom 24 4 2 1 Call Time Related 24 4 2 2 Return Code When Refuse 24 4 2 3 Sip Call Related 24 4 2 4 Codec 25 4 2 5 Session Timer 27 4 2 6 Encryption 27 4 2 7 NAT 27 ...

Page 6: ...ol 29 4 3 1 Web Relay 29 4 4 Security 30 4 4 1 Anti alarm 30 4 4 2 Motion 30 4 4 3 Action 31 4 5 Upgrade 34 4 5 1 Web Upgrade 34 4 5 2 Backup config file 34 4 6 Log 35 4 6 1 Call Log 35 4 6 2 Door Log 35 4 6 3 System Log 36 4 6 4 PCAP 36 ...

Page 7: ...tdoor phone It can be connected with Akuvox indoor monitors for remote access controlling and monitoring Users can communicate with visitors via audio and video calls and unlock the door if they need Users can also use RFID cards to unlock the door It is applicable in villas offices and so on Figure 1 1 Product Description ...

Page 8: ...k connection 12V GND External power supply terminal if POE connector is not available RS485 A B RS485 terminal DOORA B Trigger signal input terminal RelayA B NO COM NC Relay control terminal Note The general door phone interface diagram is only for reference Figure 1 2 1 Connector Interface Figure 1 2 2 General interface ...

Page 9: ...de 1 3 LED Status Information LED Status Description Blue Always on Normal status Flashing Calling Red Flashing Network is unavailable Green Always on Talking on a call Flashing Receiving a call Pink Flashing Upgrading ...

Page 10: ...redefined number or IP address and if LED turns green it means the call has been answered 2 2 Receiving a Call Users can use IP phone or indoor monitor to call R20A and R20A will answer it automatically by default If auto answer is disabled pressing call button to answer the incoming call ...

Page 11: ...o unlock Under normal conditions R20A will announce The door is now opened Both 13 56MHz and 125KHz RFID cards are supported on R20A 2 3 2 Unlock by DTMF Codes Users can press the predefined DTMF code from an answer unit to remotely unlock the door during the call Users will also hear The door is now opened ...

Page 12: ...e In IP announcement mode the IP address will be announced periodically and IP 0 0 0 0 would be announced if no IP address is gained Press Call Button again to quit the announcement mode 3 1 2 Access the device website Open a web browser and access the corresponding IP address Enter the default user name and password to login The default administrator s user name and password are shown as below Fi...

Page 13: ... Password Modification 3 2 1 Modify the web password Go to Security Basic to modify password for webpage To modify password for admin or user account 3 3 Phone Configuration 3 3 1 Language Go to Phone Time Lang to select language for webpage Figure 3 2 1 Modify the web password Figure 3 3 1 Language ...

Page 14: ...s DHCP by default it will get IP address Subnet Mask Default Gateway and DNS server address from DHCP server automatically 3 3 2 2 Static IP If selected you could manually set IP address Subnet Mask Default Gateway and DNS server The figure 3 3 2 2 shows static IP setting Figure 3 3 2 1 DHCP mode Figure 3 3 2 2 Static IP mode ...

Page 15: ... volume Open Door Warning Disable it and users will not hear the prompt voice when the door is opened IP Announcement To configure the valid time when IP Announcement is available and the loop time of IP Announcement RingBack Upload To upload the ring back tone by users themselves Opendoor Tone Upload To upload the opendoor tone by users themselves Figure 3 3 3 Sound ...

Page 16: ...1 100 It supports up to 8 lines simultaneously After all press the push button to make direct IP call 3 4 2 SIP Call SIP calls which use SIP numbers to make or receive calls should be supported by SIP server Users need to register accounts and fill SIP feature parameters before using it Go to Account Basic to configure SIP account and SIP server for door phones first Figure 3 4 1 1 Direct IP call ...

Page 17: ... it is disabled by default Display Label To configure label displayed on the phone s LCD screen Display Name To configure name sent to the other call party for displaying Register Name To enter extension number which users want and the number is allocated by SIP server User Name To enter user name of the extension Password To enter password for the extension Figure 3 4 2 1 SIP account ...

Page 18: ...ering Registration Period The registration will expire after registration period the phone will re register automatically within registration period 3 4 2 3 Outbound Proxy Server An outbound proxy server is used to receive all initiating request messages and route them to the designated SIP server 3 4 2 4 Transport Type To display and configure transport type for SIP message There are 4 transport ...

Page 19: ...ervices 3 4 2 5 NAT To display and configure NAT settings STUN Short for session traversal utilities for NAT a solution to solve NAT issues Note By default NAT is disabled After all press the push button to make direct IP call 3 4 3 Auto Answer Go to Account Advanced to enable auto answer feature for SIP calls Figure 3 4 2 4 Transport type Figure 3 4 2 5 NAT Figure 3 4 3 2 Auto answer for direct I...

Page 20: ...Then incoming calls will be answered automatically 3 4 4 Web Call Go to Intercom Basic to dial out or answer incoming calls from website 3 4 5 No Answer Call Go to Intercom Basic to configure No Answer Call If enabled R20A will call to No Answer Call1 and No Answer Call2 in sequence automatically when push button call is not answered over timeout 30s by default Figure 3 4 3 3 Auto answer options p...

Page 21: ...e video from R20A In addition user also can check the real time picture via URL http IP_address 8080 picture jpg 3 5 2 RTSP R20A supports RTSP stream go to Intercom RTSP to enable or disable RTSP server The URL for RTSP stream is rtsp IP_address live ch00_0 Figure 3 5 1 Live view Figure 3 5 2 RTSP ...

Page 22: ...ntercom ONVIF to configure ONVIF Mode and its username and password Switching ONVIF Mode to Undiscoverable means that User must program ONVIF s URL manually The ONVIF s URL is http IP_address 8090 onvif device_service 3 6 Access Control 3 6 1 Relay Go to Intercom Relay to configure relay settings There are three terminals of relay NO NC and COM NO stands Figure 3 5 3 ONVIF ...

Page 23: ...e the duration of opened relay Over the value the relay would be closed again Relay Status While the relay is triggered the statues will be switched When COM connects to NC the status is Low Note Relay operates a switch and does not deliver power so user should prepare power adapter for external devices which connects to relay 3 6 2 Unlock via DTMF code Users can press the predefined DTMF code fro...

Page 24: ... 3 Unlock via RF Card Optional Go to Intercom Card setting setting to manage card access system Import Export Card Data R20A supports import or export the card data file which is convenient for administrator to deal with a large number of cards The maximum card data file is 200K which is around 500 cards Note Please consult administrator for the xml format RFID cards template file Obtain and Add C...

Page 25: ...he list Administrator could delete one card s access permission or empty all the list Note Remember to set Card Status back to Normal after adding cards 3 6 4 Unlock via HTTP command Users can use a URL to remote unlock the door Go to Intercom Relay to configure Switch Enable this function Disable by default UserName Password Users can setup the username and password for HTTP unlock URL format Fig...

Page 26: ...A B DOOR A B Input Service To enable or disable input trigger service Trigger Option To choose open circuit trigger or closed circuit trigger Low means that connection between door terminal and GND is closed while High means the connection is opened Door status To show the status of input signal 3 7 Reboot Go to Upgrade Basic users can reboot the phone Figure 3 6 5 Unlock via exit button Figure 3 ...

Page 27: ...21 R20A Admin Guide 3 8 Reset Go to Upgrade Basic user can reset the phone to factory settings Figure 3 8 Reset in website ...

Page 28: ...re is five states Normal Offline Calling Talking and Receiving Color Off The default status is OFF Color On It can support three color Red Green Blue Blink Mode To setup the different blink frequency LED Control Use Http URL to remote control the LED status Http format http PhoneIP fcgi do action LedAction State 1 Color 1 Mode 2500 Figure 4 1 1 2 LED Figure 4 1 1 1 LED ...

Page 29: ...e surrounding of R20A is very dark infrared LED will turn on and R20A will turn to night mode Photoresistor value relates to light intensity and larger value means that light intensity is smaller Users can configure the upper and lower bound and when photoresistor value is larger than upper bound infrared LED will turn on As contrast when photoresistor value is smaller than lower bound infrared LE...

Page 30: ...nswer is disabled Dial Out Time To configure the max no answer call time 4 2 2 Return Code When Refuse Go to Phone Call Feature to configure Return Code When Refuse Allows users to assign specific code as return code to SIP server when an incoming call is rejected 4 2 3 Sip Call Related Go to Account Advanced to configure the SIP call related Figure 4 2 2 Return code when refuse Figure 4 2 1 Call ...

Page 31: ...Call If enabled R20A will block its information when calling out Anonymous Call Rejection If enabled calls who block their information will be screened out Missed Call Log If enabled any missed call will be recorded into call log Prevent Hacking If enabled it will prevent SIP message from hacking 4 2 4 Codec Go to Account Advanced to configure SIP call related codec Sip Account To choose which acc...

Page 32: ...MA 64kbit s 8kHz PCMU 64kbit s 8kHz G729 8kbit s 8kHz G722 64kbit s 16kHz Video Codec R20A supports H 264 standard which provides better video quality at substantially lower bit rates than previous standards Codec Resolution R20A supports four resolutions QCIF CIF VGA 4CIF and 720P Codec Bitrate To configure bit rates of video stream Codec Payload To configure RTP audio video profile Figure 4 2 4 ...

Page 33: ...tically once the session expired unless it s been refreshed by UAC or UAS 4 2 6 Encryption Go to the path Account Advanced If enabled voice will be encrypted 4 2 7 NAT Go to Account Advanced to display NAT related settings UDP Keep Alive message If enabled IP phone will send UDP keep alive message periodically to router to keep NAT port alive Figure 4 2 5 Session timer Figure 4 2 6 Encryption Figu...

Page 34: ...e for designated account 4 2 8 User Agent Go to Account Advanced to configure One can customize user agent field in the SIP message if user agent is set to specific value users can see the information from PCAP If user agent is blank by default users can see the company name Akuvox model number and firmware version from PCAP Figure 4 2 8 User Agent ...

Page 35: ...thentication for connecting web relay Web Relay Action Web relay action is used to trigger the web relay The action URL is provided by web relay vendor Web Relay Key If the DTMF keys are same with the local relay the web relay will be open with local relay But if there are different the web relay is invalid Web Relay Extension The web relay can only receive the DTMF signal from the corresponding e...

Page 36: ...l gravity sensor for the own security and after enabling tamper alarm if the gravity of R20A changes dramatically the phone will alarm Gravity sensor threshold stands for sensitivity of sensor 4 4 2 Motion R20A supports motion detection go to Intercom Motion to configure detection parameter Motion Detection To enable or disable Motion Detection Figure 4 4 1 Anti alarm Figure 4 4 2 Motion ...

Page 37: ...via email and ftp transfer method or calls via sip call method when trigger specific actions 4 4 3 1 Action Parameters Go to Intercom Action to set action receiver Email Notification Sender s email address To configure email address of sender Receiver s email address To configure email address of receiver SMTP server address To configure SMTP server address of sender Figure 4 4 3 1 1 Email notific...

Page 38: ... Test To test whether email notification is available FTP Notification FTP Server To configure URL of FTP server FTP User Name To configure user name of FTP server FTP Password To configure password of FTP server FTP Test To test whether FTP notification is available SIP Notification SIP Call Number To configure sip call number SIP Call Name To configure display name of R20A Three specific actions...

Page 39: ...the URL format http http server IP address any information 4 4 3 3 Motion Triggered Action Go to Intercom Motion to configure Action to execute To choose which action to execute after triggering 4 4 3 4 Input Interface Triggered Action Go to Intercom Input to configure Action to execute To choose which action to execute after triggering Figure 4 4 3 2 Pushbutton Action Figure 4 4 3 3 Motion trigge...

Page 40: ... 4 5 1 Web Upgrade Go to Upgrade Basic to do web upgrade Upgrade Choose rom firmware from your PC then click Submit to update 4 5 2 Backup config file Go to Upgrade Advanced to backup the config file Export Config File To export current config file Others To export current config file Encrypted or import new config file Figure 4 4 3 4 Input interface triggered action Figure 4 5 1 Web upgrade Figur...

Page 41: ... Log users can see a list of call which have dialed received or missed And users can delete calls from list 4 6 2 Door Log Go to Phone Door Log users can see a list of door log which records card information and date Figure 4 6 1 Call log Figure 4 6 2 Door log ...

Page 42: ... specific system log is saved to a temporary file It s level 3 by default Export Log Click to export temporary system log file to local PC 4 6 4 PCAP Go to Upgrade Advanced to start stop packets capturing or to export captured packet file Start To start capturing all the packets file sent or received from phone Stop To stop capturing packets Figure 4 6 3 System log Figure 4 6 4 PCAP ...

Page 43: ...N Management Protocol DTMF Dual Tone Multi Frequency DHCP Dynamic Host Configuration Protocol DNS Domain Name System DND Do Not Disturb DNS SRV Service record in the Domain Name System FTP File Transfer Protocol GND Ground HTTP Hypertext Transfer Protocol HTTPS Hypertext Transfer Protocol Secure IP Internet Protocol ID Identification IR Infrared LCD Liquid Crystal Display LED Light Emitting Diode ...

Page 44: ...rivial File Transfer Protocol UDP User Datagram Protocol URL Uniform Resource Locator VLAN Virtual Local Area Network WG Wiegand PCAP Packet Capture PNP Plug and Play RFID Radio Frequency Identification RTP Real time Transport Protocol RTSP Real Time Streaming Protocol MPEG Moving Picture Experts Group MWI Message Waiting Indicator NO Normal Opened NC Normal Connected NTP Network Time Protocol NAT...

Page 45: ...e product please visit us at www akuvox com or feel free to contact us by Sales email sales akuvox com Technical support email techsupport akuvox com Telephone 86 592 2133061 ext 7694 8162 We highly appreciate your feedback about our products ...

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