FAULT GUIDE
Should you experience any problems please see guide below before cslling the help line.
E-8
If you are still having difficulty please call the Technical help line. Ring 01422 263313 (Normal
rates apply).
Opening hours Mon-Fri 8 am – 8pm. Sat 9 am – 4pm. Sun 11am – 4pm “Bank
holidays as Sun”. or www.ekey.co.uk (24Hr)
Symptom
Possible Cause
Remedy
Dead No operation
No power to player
Check the power plug is in
firmly and connected to a
power supply.
No radio operations but Led lit
Function switch set to CD
Switch to Radio or place a disc
into the player
No or noisy radio stations on
MW
Poor signal
Rotate the case of the radio as
the internal aerial is
directional. The wire arerial is
not used on AM
No or noisy stations on FM
Poor signal
Extend the wire aerial
Dirty or damaged discs.
Carefully clean the disc and
place in the player label side
up.
Not playing discs
Dirty Laser lens
Carefully clean the laser lens
with a cotton bud.
Batteries exhausted.
Replace batteries.
No, or intermittent Remote
control operation.
Objects in path of Infra red
signal.
Clear I/R path
