Aktobis AG, Borsigstr. 20, D-63110 Rodgau / Germany
Email: [email protected]
Troubleshooting
Problem
Possible cause
Solution
The unit does not switch on
No power supply
Check the mains plug
The unit cannot be
switched on after cleaning
After cleaning, the mains
plug was not fixed properly
Secure all parts of the
appliance and the mains
plug tightly and neatly
Abnormal smell
New device
Open the lid and leave the
aroma tank in a cool place
for approx. 12 hrs.
Dirty water or old water in
the aroma tank
Clean the aroma tank and
then fill it with fresh and
clean water
Too little steam emission
Unit, evaporator or aroma
tank is calcified
Clean all components incl.
the water steam unit
Water is contaminated or
has been in the aroma tank
for too long
Clean the aroma tank and
then fill it with fresh water
Abnormal noises
Water in the aroma tank is
coming to an end
Fill up the aroma tank
Unit stands on uneven
ground
Ensure that the Aroma
Diffuser stands securely
White dust settles near the
unit
Lime water
Use soft (distilled) water to
fill the appliance !