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After Sales Support
(AU) 1300 886 649 (NZ) 0800 836 761 | [email protected]
FAQs & Troubleshooting Guide (Cont.)
Problem
Solution
The external
freezer
surfaces are
warm.
The exterior freezer walls (side panels) can be warmer than room
temperature. This is normal while the compressor works to transfer
heat from inside the freezer cabinet. If necessary, please use
protective gloves when touching the sides of the appliance.
The com-
pressor runs
continuously,
or turns on
and off very
frequently.
Select a lower temperature setting.
Check that the door is closed completely and that the door gasket
is clean and seals properly.
Large quantities of food have recently been placed in the cabinet
and/or the door is frequently opened.
Check that ventilation openings are not obstructed.
If the freezer was recently disconnected for some time, it will need
some time before it will have cooled down to the set temperature.
If the room temperature is hotter than usual, the compressor has to
work harder to maintain the correct temperature.
Excessive
frost and ice
has built up.
Ensure the door is not left open.
Check that nothing is preventing the door from closing.
Check that the door gasket is intact and clean.
Ensure the freezer is defrosted periodically.
Vibrations
Ensure the floor is even and the freezer is not touching a wall.
