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 1300 886 649   |       [email protected]

Warranty returns

Should you for any reason need to return this product for 
a warranty claim, make sure to include all accessories with 
the product.

Product does not work?

If you encounter problems with this product, or if it fails to 
perform to your expectations, make sure to contact our 
After Sales Support Centre on 1300 886 649 before 
returning it to the store for a refund.

Summary of Contents for AK-12000WIFI

Page 1: ... This unit must be installed by a registered licensed installer as required by Government regulations N13275 Model Number AK 9000WIFI Wi Fi Reverse Cycle Split System Air Conditioner Model Number AK 12000WIFI Model Number AK 18000WIFI ...

Page 2: ...649 info tempo org Contents Important Safety Instructions 3 Product Overview 6 Getting Started 8 Remote Control Operation 10 Operation Modes 17 Manual Operation 19 Wi Fi Control 20 Troubleshooting Guide 29 Cleaning and Maintenance 31 ...

Page 3: ...e power plug clean To avoid the risk of electric shock overheating or fire insert the plug correctly and firmly into the socket Electrical outlet Check and ensure that the socket is suitable for the plug otherwise have the socket changed do not alter the plug Use an exclusive socket to avoid overloading the electrical circuit No extension cord Do not use the unit with an extension cord or adaptor ...

Page 4: ...and the hazards involved Children Cleaning and user maintenance shall not be made by children without supervision Children should be supervised to ensure they do not play with the appliance Dust filter This appliance should always be used with the air filter mount ed Operation without dust filter could cause an excessive accumulation of dust on the interior parts with possible subsequent failures ...

Page 5: ...leaning or maintenance make sure the unit is disconnected from the mains electricity supply Do not use liquid or corrosive cleaning agents do not spray and sprinkle liquid cleansers on the appliance Doing so will cause damage and or electric shock Air filter Clean the air filter regularly to maintain the unit s performance Plug Keep the plug free of dust Indoor unit Only dust the indoor unit Do no...

Page 6: ... a wall on suitable brackets Installation hardware not pictured Connection pipe Plastic strap Pipe protection ring Rubber feet Luting putty Documentation not pictured User manual Installation manual Certificates Scope of Delivery Indoor unit Fig 1 1 Front panel 2 Air filter 3 LC display and signal receptor 4 Louvres 5 Supply cord 6 Remote controller with 2 AAA batteries and wall holder Outdoor uni...

Page 7: ...t this user manual are for explanatory and illustrative purposes only and may differ slightly from the appearance of the product purchased All available buttons on the remote control are described in detail in the Remote Control Operatioon section on pages 10 16 Product Overview Cont Remote Control ...

Page 8: ...ceed the temperatures listed the indoor unit s temperature protection function may be activated and cooling or heating efficiency weakened The air conditioner may not be able to operate normally if temperatures rise above or fall below those listed in the table below Cooling Outdoor above 43ºC applies to constant speed above 47ºC applies to variable speed above 52ºC applies to T3 Indoor below 18ºC...

Page 9: ...tself on pressing a remote control button Take the batteries out of the remote control when you are not going to use the air conditioner for a long time Dispose of your remote control batteries in accordance with your local laws and regulations concerning battery disposal Using the Remote Control Aim the remote control towards the LCD display at the front of the air conditioner s indoor unit Ensur...

Page 10: ...ol buttons which are explained on the following pages The figures on the remote control display screen are shown after being initially electrified or re electrified after power off In real use the remote control screen displays related items only Remote Control Buttons and Functions Descriptions Remote Control Outside Note The buttons on the outside of the remote control are only effective when th...

Page 11: ...emperature by 0 5 C Press and hold the button to change the temperature quickly within the 16 C to 32 C range 4 COOL button Press this button to select cooling mode 5 HEAT button Press this button to select heating mode 6 SWING button SWING and SWING Press this button to activate the up down left right swing function press it again to fix the position of the louvres Note The up down left right set...

Page 12: ...rt 1300 886 649 info tempo org Remote Control Operation Cont 1 4 2 5 6 10 3 7 8 9 11 12 13 14 15 Remote Control Inside Note The buttons on the inside of the remote control are only effective when the surface cover is open ...

Page 13: ...rformance It only works in COOL or HEAT mode and cannot be set in AUTO DRY or FAN mode In COOL or HEAT mode press this button to set Turbo operation on TURBO will appear on the display Press the button again to stop turbo speed TURBO will disappear on the display Once energised the unit will default to turbo off Note When this function is selected the room temperature is not controlled automatical...

Page 14: ...EP button This function is designed to switch the unit automatically to quiet operation and maintain the temperature at a comfortable level during the night Press this button to select the Sleep function the sleep indicator light will start flashing The air conditioner will run in Sleep mode for 10 hours and then quits Sleep mode and reverts to the previous mode Press the MODE or ON OFF button to ...

Page 15: ... evaporator in order to prevent mould growth on the evaporator and odour development due to water deposition This function is controlled by the remote control under Cooling Dry and Auto Cooling and Dry modes The horizontal airflow direction flaps are at the initial position for cooling The air conditioner runs under Heating mode the internal fan runs for 3 minutes after the air conditioner is turn...

Page 16: ...frequency about 20Hz to save electricity and running costs Press this button to activate the Eco function The air conditioner will run in this mode for 8 hours before quitting the Eco function To cancel the Eco operation press the ECO button again Note The unit will turn off automatically if the timer has been set and the time has run out Note This manual describes all functions available via the ...

Page 17: ...atically depending on the current room temperature as illustrated below Ambient temp Operation mode Auto temp 20 C Heating 24 C 20 C 27 C Drying 24 C 27 C Cooling 24 C Press the ON OFF button to stop the air conditioner Cooling Heating Mode In Cooling or Heating mode the air conditioner will cool down or heat up the room to the set temperature and reduce the humidity in the air at the same time Pr...

Page 18: ... the ON OFF button to start operation in Fan mode Press the ON OFF button to stop the air conditioner Note In Fan mode any set temperature is ineffective Drying Dehumidifying Mode In this mode the air conditioner will alternate cooling and fan only cycles to reduce the humidity in the air making the room more comfortable Press the MODE button repeatedly until Dry mode is selected Press the button ...

Page 19: ...w direction through adjusting the horizontal airflow vane by remote control Note Manual operation can be used temporarily in case you cannot use the remote control or its batteries are exhausted When the air conditioner stops the horizontal airflow vane may not close correctly In such a case adjust the airflow vane manually back to its proper closed position Manual Stopping and Starting When the r...

Page 20: ...let or an Apple iPhone or iPad An internet connection at your home A Wi Fi network router set up at home You must also have our AKAI Home App installed on your smartphone or mobile device This app is available from Google Play or Apple App Store Initial Set Up Upon installation of your new air conditioner or when you have changed your mobile device or wireless router you will have to set up the co...

Page 21: ... for more than 2 seconds in between pressing the button After you have pressed the button 8 times the unit will beep twice indicating that the Wi Fi module is ready for configuration with your mobile phone Wi Fi Control Cont Press the HEALTH button 8 times On your mobile device tap START CONFIGURATION On completion a message will confirm config success and your air conditioner will be listed on th...

Page 22: ...ill need to set your perfect environment at home IMPORTANT In order to control your air conditioner from your mobile device your Wi Fi router must be switched on with a working internet connection This is very important otherwise your mobile device cannot communicate with the air conditioner Fan Speed Temperature Display Temperature Up Down Arrows On Off Button Temperature Button Mode Button Sleep...

Page 23: ...o confirm When shutting down you will have an option to run the iClean or Anti Fungus functions see page 15 for more Temperature There are two ways to adjust the temperature Either use the UP or DOWN arrow buttons to adjust the set temperature in 0 5 degree steps Alternatively tap the TEMPERATURE button and swipe UP or DOWN to select the desired temperature from the range displayed then tap OK to ...

Page 24: ...t Tap the QUIET button for quiet operation Turbo Tap the TURBO button for fast cool down or warm up of your home The fan speed bar display will change to full turbo speed Eco Tap the ECO button to activate operation in a low frequency about 20Hz for 8 hours to save electricity and running costs Swing Tap the UP DOWN or LEFT RIGHT Swing buttons to adjust the airflow direction depending on the model...

Page 25: ...time tab the SLEEP CURVE button then tap EDIT You can program different temperatures at different points of time during your rest time The sleep curve is divided into 10 minute segments You can also set other parameters such as fan speed and quiet operation Make sure you save each setting that you adjust before you continue adjusting another value ...

Page 26: ...26 After Sales Support 1300 886 649 info tempo org Timer Tap this button set a TIMER so the unit comes on or turns off at a set time Wi Fi Control Cont ...

Page 27: ...er of the air conditioner s home page You can then select to add a device display the device list or update software Select Device List To name an air conditioner on the Device List tap and hold the air conditioner icon you will be taken to the Device Editor page Here you can name the air conditioner add a photo delete the air conditioner or block new users from accessing it ...

Page 28: ...e top right corner of the air conditioner s home page select Add Device and then proceed with the initial set up steps described on page 21 More information For more information on the AKAI Wi Fi Reverse Cycle Split System range of air conditioners scan the QR code below which will take you to the AKAI website www akai com au ...

Page 29: ...ructions Cooling Heating efficiency is not good Unsuitable temperature setting adjust fan speed Blocked air intakes outlets clear obstructions Dirty air filter clean the filter Fan speed is set to LOW increase Other sources of heat in the room check Indoor unit does not work straight after restarting it This is not a fault Once the air conditioner is stopped you will have to wait for approximately...

Page 30: ...outer If the air conditioner is correctly connected to the wireless router the Wi Fi indicator light on the display should be on Remote control via smartphone does not work despite correct connection Restart your AKAI Home App or reconnect your smartphone with the wireless router Troubleshooting Guide Cont Service required Switch off the air conditioner immediately and call our after sales support...

Page 31: ...t up the protruding part of the air filters and take them out Use a vacuum cleaner or damp cloth to clean the air filters or if necessary wash them in warm water not exceeding 45 C Leave to dry in the shade Once the filters are completely dry reinsert them until they sit securely in place in the indoor unit then close the front panel End of Season Maintenance Press the MODE button repeatedly until...

Page 32: ...s product for a warranty claim make sure to include all accessories with the product Product does not work If you encounter problems with this product or if it fails to perform to your expectations make sure to contact our After Sales Support Centre on 1300 886 649 before returning it to the store for a refund ...

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