LIMITED WARRANTY
DO NOT RETURN TO PLACE OF PURCHASE
Subject to the following limitations, in addition to any imposed by virtue of applicable law, Airzone warrants
this trampoline and/or safety enclosure to be free from defects in materials and workmanship under normal
use and service conditions.
The tubular steel frame is warranted for three(3) years after the date of purchase. All other parts are
warranted for one(1) year after the date of purchase. This warranty is limited to the repair and/or
replacement of defective parts only. All requests for missing parts must be pre-authorized by calling
customer service within 30 days of the date of purchase and must be accompanied by an original receipt
from an authorized dealer.
Certain regions of the country have environmental conditions that are extremely hard on trampolines or
enclosures of any kind. If you live in Arizona, Florida, Nevada, New Mexico, Texas or in high altitudes
(above 3.000 feet), the warranty period for your item will be limited to six months from the date of original
purchase. (After expiration of that six months period and up to a period of one year following date of
original purchase, you may purchase replacement parts at a reduced price from our customer service
department.)
1. This limited warranty will apply only if the part(s) are returned freight pre-paid to the customer service
department listed below and are accompanied by both an original receipt from an authorized dealer and
the serial number found on the frame or instruction manual, and if Airzone, at its sole discretion,
determines it (them) to be defective.
2. This limited warranty will apply only to Airzone trampolines and/or enclosures that are purchased from an
authorized dealer. This limited warranty is extended only to the original consumer purchaser and is not
transferable.
3. Be sure to retain your original purchase sales receipt and instruction manual for any warranty claim. The
instruction manual has a serial number on PAGE 2 of the IM (a duplicate of which is also found on one
of the tubular steel components) that is required from all missing parts and warranty claims. All warranty
claims must be accompanied by the original purchase receipt from an authorized dealer and this serial
number.
4. Before returning any parts to Airzone for warranty inspection, the original consumer purchaser must
obtain an RMA number (Return Merchandise Authorization number) from Airzone. Such authorization
can be obtained by calling our customer service department at the toll-free number listed below or by
writing to the Airzone customer service department at the address listed below. The original consumer
purchaser is responsible for all shipping costs.
5. Upon receipt of authorization from our customer service department, you must submit your warranty
claim to the address below, ship parts freight pre-paid, accompanied by the original and dated purchase
receipt with the serial number from the manual or frame written on it. Do not return this product to the
place of purchase. For warranty service or for missing or replacement parts of any other problems, call
or write to our customer service department at the phone number or address listed below. We will send
any replacement parts via FedEx Ground.
6. This limited warranty does not cover damage or loss from: wind, rain, fire, ice, or other forces of nature;
accident; normal wear; improper assembly, disassembly, or adjustment during set-up or take-down; or
any abuse, neglect or misuse of this trampoline, enclosure and/or its parts. Any alteration to the original
product voids this warranty.
