Airvana AIRAVE Sprint User Manual Download Page 3

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Contents

How AIRAVE works ................................................. 5

Setting up AIRAVE................................................... 6

Checking AIRAVE’s status ....................................... 8

Troubleshooting ..................................................... 10

Setup at a glance................................................... 11

Configuring the AIRAVE router .............................. 12

FAQ........................................................................ 20

AIRAVE care.......................................................... 21

Safety information .................................................. 22

FCC notices ........................................................... 23

Your broadband connection speed ........................ 24

Product specification.............................................. 25

Need help? ............................................................ 28

Summary of Contents for AIRAVE Sprint

Page 1: ...User Guide Copyright Airvana Inc 2010...

Page 2: ...Guide Release 2 5 910702 Rev02 04 Draft January 2010 The Airvana Technical Publication team welcomes your questions and comments about the documentation Please send your feedback to TechPubs airvana...

Page 3: ...up AIRAVE 6 Checking AIRAVE s status 8 Troubleshooting 10 Setup at a glance 11 Configuring the AIRAVE router 12 FAQ 20 AIRAVE care 21 Safety information 22 FCC notices 23 Your broadband connection sp...

Page 4: ...4 DRAFT...

Page 5: ...work faster AIRAVE connects to your mobile operator s network through your broadband internet connection Outgoing calls go from AIRAVE over a secure connection to your mobile operator incoming calls r...

Page 6: ...rect sunlight Within two feet of heat or a heating device 2 Connect one end of the yellow Ethernet cable supplied to an open LAN port on your broadband modem router Connect the other end of the Ethern...

Page 7: ...face as close to a window as possible The antenna works best in an open area where it can easily pick up signals NOTE Allow up to two hours for AIRAVE to be ready the first time you use it When Broadb...

Page 8: ...ed to VoIP phone service Amber Power on self test POST failed or hardware problem Service down has lasted 30 minutes Service not available in that location or for that user Service not available Mobil...

Page 9: ...ng up N A N A Amber POST failed or hardware problem Service down has lasted 30 minutes N A No power or LED is defective All Amber AIRAVE cannot pass a hardware self test Call Customer Support as descr...

Page 10: ...ternet connection If you cannot load a new page There might be a problem with your internet service or modem router Ensure that DHCP is enabled on the broadband modem router If it is disabled you must...

Page 11: ...11 DRAFT Setup at a glance...

Page 12: ...router works with your existing ISP setup ISP broadband modem LED behavior Symptom Take this action Cable modem Broadband and Mobile solid green N A N A DSL modem Broadband LED slow blink green Cannot...

Page 13: ...provider ISP account username and password so that the AIRAVE router can connect to the internet NOTE Before you begin obtain your ISP username and password Contact your ISP provider if you do not ha...

Page 14: ...nter username admin and password admin Click OK 4 Click the Setup tab on the Router status page menu bar Click WAN Settings 5 Ensure that Yes is selected in the Does Your Internet Connection require a...

Page 15: ...es an integrated router or FiOS IP address conflicts can occur with AIRAVE s router This can prevent you from connecting to the internet or making a call through AIRAVE Resolve the conflict by changin...

Page 16: ...nge conflicts with AIRAVE Go to step 2 A different range the problem is not due to IP address conflict Contact Customer Support 2 Connect a computer to one of the AIRAVE s LAN ports 3 Enter the follow...

Page 17: ...he Router status page menu bar Click LAN IP Setup to display the following page 6 In the LAN TCP IP section change the value in third box of the IP address NOTE Record this new IP address You use it w...

Page 18: ...ss range by changing the last two boxes in the Starting IP address and in the Ending IP address fields In the following example the new router LAN IP Address is 192 168 17 1 and the range for devices...

Page 19: ...to implement the IP address changes 11 If you have any devices attached to AIRAVE you must stop and restart them so that they pick up a new IP address 12 If you log in to the AIRAVE router again use t...

Page 20: ...external antenna lets AIRAVE lock on the greatest number of satellites What happens to AIRAVE if there is a power outage or if I lose internet access AIRAVE needs both a broadband internet connection...

Page 21: ...ep AIRAVE at least two inches from walls and other surfaces to ensure proper air flow Cleaning Dust AIRAVE occasionally to keep air vents clear of debris You do not need to wash it External GPS antenn...

Page 22: ...em NOTE Unregistered unauthorized users can make emergency 911 calls over AIRAVE Radio frequency safety AIRAVE transmits and receives radio frequency signals to send and receive calls The level of rad...

Page 23: ...to radio or television reception which can be determined by turning the equipment off and on the user is encouraged to try to correct the interference by one of the following measures Reorient or rel...

Page 24: ...s and send data and voice calls at a speed of 1 8Mbps AIRAVE s actual transmission speed is only as fast as your maximum broadband connection speed Internet congestion the number of users on your prov...

Page 25: ...ers N N 25 50 75 1175 Transmit Frequency 1930 0 05 N MHz Receive Frequency 1850 0 05 N MHz RF Output Power Level CDMA 2000 1x EVDO Service Radio Range 7dBm to 30dBm Tolerance 2dBm Frequency Band CDMA...

Page 26: ...1x RTT Beacon Range 10dBm to 30dBm Tolerance 2dBm Capacity Number of Simultaneous 1x RTT Users 6 Number of Simultaneous 1x EVDO Users 6 CDMA 2000 1x EVDO Data Rate Maximum Downlink Data Rate 3 1 Mbps...

Page 27: ...Interface Type 10 100BASE T Connector RJ 45 ATA Telephone Port Connector RJ 11 DC Power Supply Port 2 5mm Power Jack Environmental Condition Operation temperature 0 40 Celsius Operation humidity cond...

Page 28: ...If you need help with AIRAVE please contact us Phone 24 7 AIRAVE Customer Support Line 1 866 556 7310 toll free Online Product support and documentation are available online at the AIRAVE web site ww...

Page 29: ...29 DRAFT...

Page 30: ...DRAFT User Guide 910702 Rev02 04 Draft January 2010...

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