10
UV Air Sanitizer User Manual
Troubleshooting Guide
Common problem
Possible cause
Solutions
Unit
does not
operate
1 The power switch is not turned on
.
2 Not plugged in.
1 Turn the power switch in the back on
and press the power ON button to
turn on the sanitizer
.
Airflow reduced or
sanitizing effect is
unsatisfied
1 Air inlet or air outlet is blocked
.
2
F
ilter may be blocked
.
1 Make sure the air inlet and outlet are
not blocked
.
Care and Maintenance (cont.)
Cleaning the
3-in-1
Air Sanitizer Cabinet
Always unplug the unit before cleaning.
Clean outer surface with
slightly dampened towel with a
light
water and
d
ishwashing
soap solutio
n.
Do not allow water to enter the Air Sanitizer, this could damage the Air Sanitizer and/or cause electric shock.
•
•
•
Make sure the Air Sanitizer is completely dry before using.
•
Customer Service
If you did not find the solution to your problem or have a product question, contact our customer service at:
2 Check that the power cord is plugged
in to a properly grounded outlet.
2 Check and clean
or replace
the filter
if necessary
.
Increase in noise
level
1 Air inlet or air outlet is blocked
.
2
F
ilter may be blocked
with lint,
dust or pet hair.
1 Make sure the air inlet and outlet are
not blocked
.
2 Check and clean
or replace
the filter
if necessary
.
