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5. Troubleshooting & FAQ

AirLive CW-720 User’s Manual

Input your

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(8). Click the “

Services”.

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Dynamic DNS

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Summary of Contents for CW-720

Page 1: ...i CW 720 720P Wireless 150Mbps IPCAM User s Manual ...

Page 2: ... photocopying or recording without the written consent of OvisLink Corp OvisLink Corp has made the best effort to ensure the accuracy of the information in this user s guide However we are not liable for the inaccuracies or errors in this guide Please use with caution All information is subject to change without notice All Trademarks are properties of their respective holders ...

Page 3: ...e separation between the equipment and receiver z Connect the equipment into an outlet on a circuit different from that to which the receiver is connected z Consult the dealer or an experienced radio TV technician for help FCC Caution Any changes or modifications not expressly approved by the party responsible for compliance could void the user s authority to operate this equipment This device com...

Page 4: ... 2 UPnP for Windows 15 2 3 Install the IP Camera behind NAT router 15 2 4 Configure IP Camera via Web UI 16 2 4 1 Login as User 18 2 4 2 Login as Administrator 18 3 Configure the Camera 19 4 Monitor the Image Section 22 4 1 Monitor the Image Section 22 4 2 Configure via Web UI 23 4 2 1 Network 23 4 2 2 Wireless 24 4 2 3 IPv6 28 4 2 4 HTTPS 28 4 2 5 DDNS 29 4 2 6 PPPoE 31 4 2 7 Streaming 32 4 2 8 U...

Page 5: ...card 56 4 10 1 SD Card 56 4 10 2 SAMBA Server 57 4 11 Continuous Recording 58 4 12 Recording List Files List inside SD Card 59 4 12 1 Recording List 59 4 12 2 Continuous Recording List 59 4 13 Event Server 60 4 13 1 FTP Sever 60 4 13 2 TCP Sever 61 4 13 3 HTTP Sever 61 4 13 4 SAMBA Sever 63 4 14 Event Schedule Configure the event schedule 64 4 14 1 Setting 64 4 14 2 Record 68 5 Troubleshooting FAQ...

Page 6: ...to a local area network or xDSL modem and with Microsoft Internet Explorer you get instant on demand video streams Within minutes you can set up the device to capture a video sequence to a PC The live video can be uploaded to a website for the world to see 1 2 Features z Easy installation with setup wizard IP Wizard II z UPnP device discovery and NAT router transversal for easy installation z Dyna...

Page 7: ...tion triggered z Image transmission using an FTP or e mail for event z DDNS and PPPoE z Multi channel control software for surveillance application z On line firmware upgrade 1 3 System Requirements z Microsoft Internet Explorer 6 0 or later z Microsoft Media Player 11 0 or later to playback recorded file z VGA Monitor resolution 1280 x 1024 or higher z Pentium 4 3 6 GHz or higher z Memory Size 1G...

Page 8: ...ent voltage than the one included with the Network Camera will cause damage and void the warranty for this product 1 5 Physical Description 1 5 1 Front View 1 Lens Focus Ring A user could use this ring to adjust focus manually 2 Microphone The Camera has an built in internal microphone This microphone is hidden in the pinhole located on the front panel 3 Micro SD Card Slot A user can insert a micr...

Page 9: ...estore the all factory default settings Sometimes restarting the camera will make the system back to a normal state If the system still got problems after restart a user can restore the factory default settings and install it again To restore the device please follow the steps below 1 Insert the paper clip or other tool and press and hold the button down continuously 2 Hold it at least 5 seconds a...

Page 10: ... Fast Ethernet network switch or hub 6 LAN LED green color This LED will be flashing while network accessing via Ethernet 7 Power Wireless LED orange color This LED is used to indicate whether DC power is on or not In addition this LED will be flashing while the wireless accessing of the Camera 1 6 Hardware Installation 1 Attach the Camera with the included stand 2 Place the Camera on the table or...

Page 11: ...onnect an Ethernet cable to the LAN socket located on the Network Camera s bottom and attach it to the network 4 Connect the external power supply to the DC power jack of the Network Camera Note Use the power adapter 12VDC included in the package and connect it to wall outlet for AC power ...

Page 12: ...ng type LED will turn on It means the system is booting up successfully Furthermore if you have a proper network connection and access to the Network Camera the LED will flash green under wired mode or orange under wireless mode When you install the Camera on a LAN environment you have two easy ways to search your Cameras by IPWizard II or UPnP discovery ...

Page 13: ...is the way to execute IPWizard II to discover Camera s IP address and set up related parameter in a Camera When launch the IPWizard II a searching window will pop up IPWizard II is starting to search Network Cameras on the LAN The existed devices will be listed as below ...

Page 14: ... click the View button Then you could see the video from camera directly Furthermore you could double click the left button of mouse to link to the network device by browser 2 1 2 LAN In case you want to change the IP related parameters of wired interface please select the device you want to configure and click the LAN button Relative settings will be carried out as below ...

Page 15: ...tings of the selected device Click button will quit the LAN setting procedure and click button will move to next page as below If you do not want to change username and or password just click Submit button to perform your setting accordingly Click button will go back to previous page ...

Page 16: ...to change username and or password of the device just click the check button Then the related fields will show up as below After keying in new username and password click Submit button to perform your setting accordingly Click button will go back to previous page ...

Page 17: ...case you want to change the IP related parameters of wireless interface please select the device you want to configure and click the WIRELESS button Relative settings will be carried out as above Click SSID to select your wireless AP or router and key in WEP or WPA key ...

Page 18: ...ed 13 AirLive CW 720 User s Manual Click to next step Make sure wireless setting and then submit it Click OK to confirm these parameters then IPWizard II will start to configure this camera with specified information ...

Page 19: ...CW 720 User s Manual 14 Once this step finished IPWizard II will prompt you to unplug the Ethernet cable to activate wireless access Then IPWizard II will prompt you to test wireless setting or finish wireless procedure as below ...

Page 20: ...dows 2000 does not support UPnP feature To discover your device go to your Desktop and click My Network Places Click the targeted Device Then Internet Explorer will connect to this Network Camera automatically 2 3 Install the IP Camera behind NAT router Once installed the device is accessible on your LAN To access the device from the Internet you must configure your broadband router to allow incom...

Page 21: ...your NAT router To use UPnP IGD function NAT traversal you need to make sure the UPnP function is enabled in your router Most new home routers should support this function Some of routers are default enable and others are not Please check user s manual of your NAT router for detail 2 Enable UPnP NAT traversal option of the Network Camera Refer to Setting Î Network Î UPnP page for detail NAT traver...

Page 22: ... on the USERNAME as a default name and airlive on the PASSWORD as a default password Click OK button to start the main menu 3 According your browser s security setting the IE Web Page may prompt the Security Warning window If so select Yes to install and run the ActiveX control into your PC Otherwise the system will load the ActiveX silently 4 After the ActiveX control was installed and ran the fi...

Page 23: ... the Camera as an ordinary user Setting function will be not accessible 2 4 2 Login as Administrator If you log in the Camera as the administrator you can perform all the settings provided by the device Start up screen will be as follow no matter an ordinary users or an administrator ...

Page 24: ...e is shown The date and time are displayed at the top of the window 2 View Profile The device supports multi profile function for H 264 MEPG4 and JPEG simultaneously A user can choose the proper and or preferred profile which is listed 3 Streaming Protocol A user can select proper streaming protocol according to networking environment ...

Page 25: ...udio The device supports 2 way audio function A user can choose to enable or disable this function by toggling the icon below Disable audio uploading function Enable audio uploading function 7 Full Screen Enlarge video to full screen display Enlarge video to full screen display Press ESC key to disable this function 8 Digital Zoom User can drag or scale the box over the video to adjust zoom ratio ...

Page 26: ... Record button to start recording The video file is saved as ASF format into your local PC While you want to stop it press Stop to stop recording Select Browser the pop up window to select the save path and file name prefix select OK to continue After stop recording list the files this file is named as Video_yyyymmddhhmmss avi The ASF files can be display by the standard Windows Media Player but i...

Page 27: ...ition and set camera tour System Configure system information date time maintenance and view system log file Video Configure bit rate and frame rate of video profiles Audio Configure audio parameters User Setup user name password and login privilege E Mail Setup E Mail configuration Object Detection Setup Object detection Storage Status and configuration of SD card Continuous Recording Configure s...

Page 28: ...lly DHCP DHCP Stands for Dynamic Host Configuration Protocol Enable this checked box when a DHCP server is installed on the network to issue IP address assignment With this setting the IP address is assigned automatically If this device can not get an IP address within limited tries the device will assign a default IP address 192 168 1 100 by itself as the default IP address IP address Subnet mask...

Page 29: ...umber in back of IP address For example http 192 168 1 100 8080 Therefore the user can access the device by either http xx xx xx xx or http xx xx xx xx xxxx to access the device If multiple devices are installed on the LAN and also required to be accessed from the WAN then the HTTP Port can be assigned as the virtual server port mapping to support multiple devices Click OK to save and enable the s...

Page 30: ...User s Manual Setting Easy Installation Provide a 2 step procedure to configure wireless setting Step 1 Select SSID of wireless router or access point AP Step 2 Key in security key of WEP or WPA Then click Submit button to activate wireless setting ...

Page 31: ...h list is the result of a network scan Access points with a disabled SSID Broadcast will not appear unless the camera is associated with it The following information is provided Interface Select Wired Ethernet only or Auto wired if cable connected otherwise wireless Choose wired or wireless mode However note that wired is priority Type To select one of WLAN modes from Infrastructure or Ad Hoc mode...

Page 32: ...access point being used The following options are available ASCII In this method the string must be exactly 5 characters for 64 bit WEP and 13 characters for 128 bit WEP HEX In this method the string must be exactly 10 hexadecimal 0 9 A F characters for 64 bit WEP and 26 hexadecimal characters for 128 bit WEP Web Key 1 4 Key value of WEP WPA settings WPA Key Key value of WPA The device uses a pre ...

Page 33: ...long address space offering a huge number of addresses and also provides better scalability quality of service mobility and security to the network 4 2 4 HTTPS HTTPS Stands for Hypertext Transfer Protocol Secure HTTPS is a combination of the Hypertext Transfer Protocol with the SSL TLS protocol to provide encrypted communication and secure identification of a network web server HTTPS connections a...

Page 34: ...se the HTTPS port The default value is 443 4 2 5 DDNS DDNS Stands for Dynamic Domain Name Server Your Internet Service Provider ISP provides you at least one IP address which you use to connect to the Internet The address you get may be static meaning it never changes or dynamic meaning it s likely to change periodically Just how often it changes depends on your ISP A dynamic IP address complicate...

Page 35: ...page of the service for detailed instructions or refer to Appendix G for more information If your device is connected to xDSL directly you might need this feature However if your device is behind a NAT router you will not need to enable this feature because your NAT router should take care of this job As to xDSL environment most of the users will use dynamic IP addresses If users want to set up a ...

Page 36: ...ectly then your device can dial up and get a dynamic IP address For more PPPoE and Internet configuration please consult your dealer or ISP The device can directly connect to the xDSL however it should be setup on a LAN environment to program the PPPoE information first and then connect to the xDSL modem Power on again then the device will dial on to the ISP connect to the WAN through the xDSL mod...

Page 37: ...eaming control protocol and a starting point for negotiating transports such as RTP multicast and Unicast and for negotiating codecs RTSP can be considered a remote control for controlling the media stream delivered by a media server RTSP servers typically use RTP as the protocol for the actual transport of audio video data RTSP Port Choose the RTSP port The RTSP protocol allows a connecting clien...

Page 38: ...ed the device will automatically be detected and a new icon will be added to My Network Places If you do not want to use the UPnP functionality it can be disabled In addition this device also provides UPnP IGD function for NAT traversal easily Use NAT traversal when your device is located on an intranet LAN and you wish to make it available from the other WAN side of a NAT router With NAT traversa...

Page 39: ...P address Show the IP address and port for WAN access through Internet If NAT traversal is configured successfully user can use this IP address and port to access this device The external IP address is not shown in case NAT traversal function is failed 4 2 9 Bonjour Bonjour also known as zero configuration networking enables automatic discovery of computers devices and services on IP networks Bonj...

Page 40: ...ng standards creation process Bonjour To enable or disable the Bonjour service here Friendly Name Shows the friendly name of this device here 4 2 10 ONVIF ONVIF is a global and open industry forum with the goal to facilitate the development and use of a global open standard for the interface of physical IP based security products In other words to create a standard for how IP products within video...

Page 41: ...here And select the ONVIF version to match client s supported version 4 2 11 IP Filter You can enter different user s IP address which are allowing enter or denying by the device IP Filter To enable or disable the IP filter function here IP Filter Policy Choose the filter policy where is denying or allowing ...

Page 42: ...MTP Notification e mail If enable this function then the Send to and Subject fields need to be filled Send To Type the receiver s e mail address This address is used for reply mail Subject Type the subject title of the E mail TCP Notification If enable this function then the TCP Server TCP Port and Message fields need to be filled TCP Server Type the server name or the IP address of the TCP server...

Page 43: ...TP server HTTP Notification If enable this function then the fields below need to be filled URL Type the server name or the IP address of the HTTP server HTTP Login name Type the user name for the HTTP server HTTP Login Password Type the password for the HTTP server Proxy Address Type the server name or the IP address of the HTTP Proxy ...

Page 44: ...user name for the HTTP Proxy Proxy Login Password Type the password for the HTTP Proxy Custom parameter User can set specific parameters to HTTP server Message The message will be sent to HTTP server 4 3 Camera Adjust Camera Parameters Use this menu to set the functions of the camera parameters of the device 4 3 1 Picture ...

Page 45: ...ernal gain automatically Hold will hold the internal gain Maximum Exposure Time Set the Maximum Exposure Time However the real exposure time may be shorter if good light condition Power Frequency Frequency of power line 50 or 60Hz Exposure Value Exposure value is AE target value This value is to adjust the integration analog gain and digital gain to achieve the target brightness value Exposure Val...

Page 46: ...specially in low light environment Default Settings Restore to factory image settings 4 3 2 Privacy Mask Use this page to specify privacy mask window 1 to window 7 and set the name and gray level for selected window Add and Delete To add or delete the privacy mask windows user can specify up to 7 windows to mask the video captured by this device By dragging mouse on the image you can change the po...

Page 47: ...4 Monitor the Image Section AirLive CW 720 User s Manual 42 4 4System Configure and Maintain Use this menu to perform the principal settings of the device 4 4 1 System ...

Page 48: ...e 2 Check your Device ID from this page This is a unique number for each device 3 If your device is behind a NAT router please configure your device properly You could refer to section Install the Camera behind a NAT Router above You only need to do this job one time 4 Visiting our company s web site you can find DIPS service page as below Enter your Device Number and press OK button Then a new we...

Page 49: ...4 2 Date Time You can setup the device or make it synchronized with PC or remote NTP server Also you may select your time zone in order to synchronize time locally Server Date Time Displays the device s date and time PC Time Displays the connected PC s date and time Adjust Synchronize with PC Click this option to enable time synchronization with PC time Manual setting Click this option to set time...

Page 50: ... is installed Daylight Saving Disable or enable the daylight saving adjustment 4 4 3 Maintenance Hard Factory Default Include the network setting Recall the device hard factory default settings Note that click this button will reset all device s parameters to the factory settings including the IP address Factory Default Except the network setting The unit is restarted and most current settings are...

Page 51: ...t controls the operation in the device Please contact your dealer for the latest version if necessary Download the latest firmware file from our website or your dealer Unzip this firmware file to binary file and store it into your PC Then follow the steps as bellows carefully 1 Close all other application programs which are not necessary for firmware update 2 Make sure that only you access this de...

Page 52: ...s to access this unit during updating procedure Be aware that you should not turn off the power during updating the firmware and wait for finish message Furthermore the firmware upgrade procedure always is risk and do not try to upgrade new firmware if it s not necessary System Restart The device is restarted without changing any of the network settings It means the IP address of the device will n...

Page 53: ...ution maximum Note that this camera supports local video output for TV monitor It s very useful to check view angle or focus during camera installation However the local video output in only available at 720p mode If user needs this function must switch this camera to 720p mode first Text Overlay Setting There are some important information can be embedded into image including date time and or tex...

Page 54: ...f this profile There are four options Constant Bit Rate CBR Variable Bit Rate VBR Enhanced Constant Bit Rate ECBR and Enhanced Variable Bit Rate EVBR For CBR the video bit rate is between low to high bandwidth based on different resolutions User can set the desired bit rate to match the limitation of bandwidth For VBR user should choose the quality level to set the video quality rather than bit ra...

Page 55: ... frame rate versus video quality under the limited bandwidth GOP Control Defines the Intra Inter frame I P ratio of this profile For example set the GOP to 30 then the video stream will have one Intra frame every 30 frames Multicast Enable or disable the multicast function Multicast Video Fill in the IP address and port for multicast video streaming of the selected profile Multicast Audio Fill in ...

Page 56: ...4 Monitor the Image Section 51 AirLive CW 720 User s Manual 4 5 3 ROI ROI means Region of Interest Use this page to specify ROI window which ROI is QVGA resolution ...

Page 57: ... 52 4 6 Audio Audio Parameters Setting Audio To enable or disable audio function Audio Type To select audio codec Audio Mode To select Simplex or Full duplex 2 way audio mode Input Gain To adjust gain of input audio Output Gain To adjust gain of output audio ...

Page 58: ...rs in database can view the video after login Access Right Administrator can access every function in this device However Viewers only can view the video and access limited function Add update and remove of Users account Manage the user s account of viewer user 4 8 E mail You may setup SMTP mail parameters for further operation of Event Schedule That s if users want to send the alarm message out i...

Page 59: ...unt is available or not SMTP Port Set port number of SMTP service SSL Enable SSL function or not SMTP Authentication Select the authentication required when you send an e mail Disable if no authentication is required when an e mail is sent Enable if authentication is required when an e mail is sent Authentication User name Type the user name for the SMTP server if Authentication is Enable ...

Page 60: ...mails E mail Subject Type the subject title of the e mail 4 9 Object Detection Use this menu to specify motion detection window 1 to window 10 and set the conditions for detection while observing a captured image Add and Del To add or delete the motion windows User can specify up to 10 Included and or Excluded windows to monitor the video captured by this device By dragging mouse on the image you ...

Page 61: ...fied motion window Object Size Defines the object size of motion detection The higher object size will only larger objects trigger motion detection The lower object size will even small objects trigger motion detection too Generally speaking the smaller size will be easier to trigger event Sensitivity Defines the sensitivity value of motion detection The higher value will be more sensitivity 4 10 ...

Page 62: ...old files by days Remove oldest recordings when disk is Delete old files by left capacity 4 10 2 SAMBA Server This page shows the status of SAMAB server You may setup related parameters to manage the remote SAMBA server Host Type the SAMBA server domain name or the IP address of the SMTP server Share Type the share folder of remote SAMBA server which the camera will upload files to this space ...

Page 63: ...uously record video stream into files and save them to attached SD card or remote SAMBA server Continuous Recording Enable or disable this function Record File Type Choose a video profile to record DISK Save recorded files to SD card or remote SAMBA server Path Define the folder path for the recorded files Restart Be careful click this button will delete all continuous files recorded in SD card or...

Page 64: ...nside SD Card 4 12 1 Recording List This page shows the files list information User may play or delete the selected file 4 12 2 Continuous Recording List This page only shows the continuous recording files which stored in SD card or remote SAMBA server User may play or delete the selected file ...

Page 65: ...igure parameters here and also add at least one event schedule to enable event triggering as SMTP Name User can specify multiple FTP paths as wish Therefore user needs to specify a name for each FTP setting FTP Server Type the server name or the IP address of the FTP server Test Check the FTP server whether this account is available or not FTP Login name Type the user name for the FTP server FTP L...

Page 66: ...can send event message to specified TCP server FTP Port Set port numb FTP Path FTP Passive Mode In addition to send vide P servers as wish Therefore user needs to specify a name for each TCP server setting Type the server name or the IP address of the TCP server et port number of TCP server The device also can send event message to specified HTTP server Name User can specify multiple TC TCP Server...

Page 67: ...er name or the IP address of the HTTP server Test Check the HTTP server whether it is available or not HTTP Login name Type the user name for the HTTP server HTTP Login Password Type the password for the HTTP server Proxy Address Type the server name or the IP address of the HTTP Proxy Proxy Login name Type the user name for the HTTP Proxy Proxy Login Password Type the password for the HTTP Proxy ...

Page 68: ...tiple HTTP servers as wish Therefore user needs to specify a name for each HTTP server setting SAMBA Server Type the server name or the IP address of the SAMBA server Test Check the SAMBA server whether this account is available or not SAMBA Login name Type the user name for the SAMBA server SAMBA Login Password Type the password for the SAMBA server SAMBA Path Set working directory path of SAMBA ...

Page 69: ... Trigger and activate the some actions provided by this device Where the Schedule Trigger will be activated by user define interval without event happened 4 14 1 Setting Name Name of the Event or Schedule Enable Enable or disable this Event or Schedule Type Event trigger or Schedule trigger Enable Time Define the feasible time slot Trigger by Select the triggered sources ...

Page 70: ...ns once event triggered Send file to FTP server by motion triggered always 4 Action Send FTP Add in Event Server FTP Server page Action D Example 1 1 Select event trigger 2 Enable time start from 00 00 to 24 00 every day 3 Trigger by Motion Area Added in Object Detection page ...

Page 71: ...nd keep work in 12 hours so it will stop on etection page 4 Act S r email address iii Message You could specify the email content Example 2 1 Select event trigger Enable time star Saturday 06 00 3 Trigger by Motion Area Added in Object D ion end e mail Add in E Mail page i To email address You need to input the receive ii Subject You could specify the email subject ...

Page 72: ...nd set start time from 18 00 and keep 3 by You do not need to choose it because this will be triggered every 4 Action Voice Alert Example 3 na le Voice Alert every 10 minute during 18 00 to 24 00 from 1 Type Select schedule trigger and interval is 10 minute Enable time Sele work in 6 hours Trigger minute ...

Page 73: ...pe Choose JPEG AVI JPEG or AVI H 264 file format Record File Prefix Define the prefix of recorded filename JPEG Picture Numbers Define the picture numbers of JPEG to be sent out Pre Trigger Duration Define the maximum duration of pre alarm Post Trigger Duration Define the maximum duration of post alarm Max File Size Define the maximum buffer size of record file ...

Page 74: ...f connected clients is varying by streaming mode settings of resolution codec type frame rate and bandwidth Obviously the performance of the each connected client will slow down when many users are logged on The device can be used outdoors or not The device is not weatherproof It needs to be equipped with a weatherproof case for outdoors using However equipped with a weatherproof case might disabl...

Page 75: ...PC properly Antivirus software on the PC might interfere with the setup program Disable the firewall of the antivirus software during setting up this device Check the firewall setting of your PC or Notebook Internet Explorer does not seem to work well with the device Make sure that your Internet Explorer is version 6 0 or later If you are experiencing problems try upgrading to the latest version o...

Page 76: ...a must be in the same class of the private IP address on the LAN Make sure the http port used by the Network Camera default 80 is forward to the Network Camera s private IP address The port number assigned in your Network Camera might not be available via Internet Check your ISP for available port The proxy server may prevent you from connecting directly to the Network Camera set up not to use the...

Page 77: ...ernet Explorer security settings and then close and restart Internet Explorer Try to browse and log in again Internet Explorer displays the following message Your current security settings prohibit downloading ActiveX controls Setup the IE security settings or configure the individual settings to allow downloading and scripting of ActiveX controls The device work locally but not externally Might b...

Page 78: ...tioning Click Refresh on the Internet Explorer when the communication stops with the device The image will refresh Other clients may be operating Pan Tilt Pan Tilt operation has reached the end of corner Pan Tilt does not work smoothly There may be a slight delay when you are using the Pan Tilt feature in conjunction with streaming audio and video If you find that there is a significant delay whil...

Page 79: ... Groper command is used to detect whether a specific IP address is accessible by sending a packet to the specific address and waiting for a reply It s also a very useful tool to confirm the device installed or if the IP address conflicts with any other devices over the network If you want to make sure the IP address of the device utilize the PING command as follows z Start a DOS window z Type ping...

Page 80: ...erage range of data sizes for JPEG mode Average bit rate for MPEG4 mode Average bit rate for H 264 mode 160 x 120 QQVGA 3 6k byte per frame 64kbps 256kbps 30fps 32kbps 192kbps 30fps 320 x 240 QVGA 8 20k byte per frame NA 192kbps 512kbps 30fps 640 x 480 VGA 20 50K byte per frame NA 384kbps 1536kbps 30fps 1280x720 HD 100 200k byte per frame NA 512kbps 3076kbps 15fps 1600x1200 UXGA NA 512kbps 3076kbp...

Page 81: ...lter None Auto Iris None 45 50 H Viewing Angle 28 40 V Pan Tile Control None Camera Analog Video Out None H 264 MPEG4 Video Compression MJPEG Video Profile 20 1280x720 30 fps 640x480 30 fps 320x180 30 fps Resolution and Frame Rate 160x90 30 fps Multi profile streaming Streaming over UDP TCP or HTTP M JPEG streaming over HTTP for non IE browser 3GPP mobile view Configurable frame rate and bandwidth...

Page 82: ...1 n Supported Protocols TCP IP UDP ICMP DHCP NTP DNS DDNS SMTP FTP HTTP HTTPs Samba PPPoE UPnP Bonjour RTP RTSP and RTCP Password protection IP filter Security HTTPS Network Users Up to 20 simultaneous users Power LED Amber Color Link Act LED Green Color LED and Button Reset Button Reboot and Factory Default Push and Hold Over 8 Sec Network Processor DSP Base System ROM 16MByte NAND Flash System R...

Page 83: ...handler DO digital output alarm UPNP Yes ONVIF Open API for software integration Application Programming Interface SDK Video Buffer Pre and post alarm buffering Alarm Triggers Intelligent video motion detection and external input File upload via FTP or email Notification via email HTTP and TCP External output activation Save to SD card Alarm Events Audio alerting output System Integration Continuo...

Page 84: ... a fixed IP address for example 192 168 1 100 2 Access the Router with Your Web browser The following steps generally apply to any router that you have on your network The D Link DI 624 is used as an example to clarify the configuration process Configure the initial settings of the router by following the steps outlined in the router s Quick Installation Guide If you have cable or DSL service you ...

Page 85: ...ilt into the router and most routers prevent users from accessing the video from the device over the Internet The router connects to the Internet over a series of numbered ports The ports normally used by the device are blocked from access over the Internet Therefore these ports need to be made accessible over the Internet This is accomplished using the Virtual Server function on the router The Vi...

Page 86: ...sure to check with your ISP so that you can open the appropriate ports accordingly If your ISP does not pass traffic on port 80 you will need to change the port the camera uses from 80 to something else such as 8080 Not all routers are the same so refer to your user manual for specific instructions on how to open ports Enter valid ports in the Virtual Server section of your router Please make sure...

Page 87: ...ly necessary for the users that could only obtain dynamic IP addresses As to the users that could obtain the static valid IP address they do not usually have to apply the DDNS service Before we decide if DDNS is necessary for the users we have to check what kind of Ethernet network environment we have to install our Networked Device on 1 Environment of Fixed Valid IP Network If users could obtain ...

Page 88: ...ter the columns show up at the left side click Create Account 4 Fill the application agreement and necessary information a Username b E mail address and confirmation c Password and confirmation d Submit all the input information and finish creating an account ...

Page 89: ...5 Troubleshooting FAQ AirLive CW 720 User s Manual 84 Click these two options ...

Page 90: ...title Your DynDNS Account Information Click the hyperlink address to confirm the DDNS service that you just applied Then DDNS you applied activated Click to confirm http www dyndns org 6 Enter the web page again Input your username and password that you just applied to login administration interface of DDNS server ...

Page 91: ... FAQ AirLive CW 720 User s Manual 86 Input your account 7 If the correct username and password are input you can see the following picture at the top right of the login page 8 Click the Services 9 Click the Dynamic DNS ...

Page 92: ... without any charge at this step First we input the host name Pink No 1 Then we pick a domain that is easy to remember Pink No 2 The 3rd step is to click Offline Hostname from Service Type Pink No 3 Finally click the Create Host to submit the domain name information and finish DDNS application Pink No 4 1 2 3 4 ...

Page 93: ...cy COUNTRY VOLTAGE FREQUENCY COMMENTS Argentina 220V 50 Hz Neutral and line wires are reversed from that used in Australia and elsewhere Australia 230V 50 Hz Outlets typically controlled by adjacent switch Though nominal voltage has been officially changed to 230V 240V is within tolerances and commonly found Austria 230V 50 Hz Brazil 110 220V 60 Hz 127V found in states of Bahia Paran including Cur...

Page 94: ...jacent switch Though nominal voltage has been officially changed to 230V 240V is within tolerances and commonly found United States of America 120V 60 Hz 5 8 3GPP Table To use the 3GPP function in addition to previous section you might need more information or configuration to make this function work Note that to use the 3GPP function it strongly recommends to install the Networked Device with a p...

Page 95: ...g URL to access rtsp host mpeg4 media 3gp Where host is the host name or IP address of the camera Compatible 3G mobile phone Please contact your dealer to get the approved list of compatible 3G phone 5 9 UPnP Use the following steps to enable UPnP settings only if your operating system of PC is running Windows XP Go to Start Settings Click Control Panel ...

Page 96: ...5 Troubleshooting FAQ 91 AirLive CW 720 User s Manual Click Add or Remove Programs Click Add Remove Windows Components ...

Page 97: ...5 Troubleshooting FAQ AirLive CW 720 User s Manual 92 The following screen will appear Select Networking Services Select Universal Plug and Play ...

Page 98: ...5 Troubleshooting FAQ 93 AirLive CW 720 User s Manual Click Details Click Next Please wait while Setup configures the components ...

Page 99: ...5 Troubleshooting FAQ AirLive CW 720 User s Manual 94 Click Finish ...

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