AirLive ARM-204 V2 User Manual Download

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4.6

Maintenance

4.6.1 Administration

There is only one account that can access Web-Management interface-

Administration

. Admin has

read/write access privilege. In this web page, you can set new password for admin.

New Password:

Type the new password in this field.

Confirm Password:

Type the new password again in this field.

Note:

If you ever forget the password to log in, you may press the RESET button up to 6 second to

restore the factory default settings. The Factory Default Settings for User Name & Password are

admin

AirLive

4.6.2 Time Zone

The system time is the time used by the device for scheduling services. You can manually set the time

or connect to a NTP (Network Time Protocol) server. If an NTP server is set, you will only need to set the time

zone. If you manually set the time, you may also set Daylight Saving dates and the system time will

automatically adjust on those dates.

AirLive ARM-204 v2 User’s Manual

Summary of Contents for ARM-204 V2

Page 1: ...ARM 204 v2 Wired ADSL2 2 4 Port Ethernet USB Modem User s Manual ...

Page 2: ... equipment Harmonics Disturbances in supply systems caused by household appliances and similar electrical equipment Voltage fluctuations Information Technology equipment Immunity characteristics Limits And methods of measurement Safety for information technology equipment including electrical 2004 business equipment Manufacturer Importer Position Title Vice President OvisLink Corp 5F NO 6 Lane 130...

Page 3: ...iera otras disposiciones aplicables o exigibles de la Directiva 1999 5 CE pt Português Portuguese OvisLink Corp declara que este AirLive ARM 204 v2 está conforme com os requisitos essenciais e outras disposições da Directiva 1999 5 CE el Ελληνική Greek ΜΕ ΤΗΝ ΠΑΡΟΥΣΑ OvisLink Corp ΔΗΛΩΝΕΙ ΟΤΙ AirLive ARM 204 v2 ΣΥΜΜΟΡΦΩΝΕΤΑΙ ΠΡΟΣ ΤΙΣ ΟΥΣΙΩΔΕΙΣ ΑΠΑΙΤΗΣΕΙΣ ΚΑΙ ΤΙΣ ΛΟΙΠΕΣ ΣΧΕΤΙΚΕΣ ΔΙΑΤΑΞΕΙΣ ΤΗΣ ΟΔΗΓΙ...

Page 4: ... this company its distributor or its dealer assumes the entire cost of all necessary servicing repair and any incidental or consequential damages resulting from any defect in the software Further this company reserves the right to revise this publication and to make changes from time to time in the contents hereof without obligation to notify any person of such revision or changes Caution This dev...

Page 5: ...ETHERNET AND USB 10 3 1 SETUP ADSL2 ROUTER VIA ETHERNET CABLE 10 3 2 SETUP ADSL2 ROUTER VIA USB CABLE 10 3 3 CONFIGURE TCP IP 19 3 4 USB DEVICE DRIVER INSTALLATION ON MAC OS 32 CHAPTER 4 CONFIGURE ADSL2 ROUTER VIA HTML INTERFACE 40 4 1 LOGIN 40 4 2 QUICK START 41 4 3 INTERFACE SETUP 43 4 3 1 Internet 43 4 3 2 LAN 47 4 4 ADVANCED SETUP 49 4 4 1 Firewall 49 4 4 2 Routing 49 4 4 3 NAT 50 4 4 4 QoS 53...

Page 6: ...ostic 66 4 7 STATUS 67 4 7 1 Device Info 67 4 7 2 System Log 68 4 7 3 Statistic 69 CHAPTER 5 TROUBLESHOOTING 71 5 1 USING LEDS TO DIAGNOSE PROBLEMS 71 5 1 1 Power LED 71 5 1 2 LAN LED 71 5 1 3 ADSL LED 71 5 2 PROBLEMS WITH THE WEB INTERFACE 72 5 3 PROBLEMS WITH THE LOGIN USERNAME AND PASSWORD 72 5 4 PROBLEMS WITH LAN INTERFACE 73 5 5 PROBLEMS WITH WAN INTERFACE 73 5 6 PROBLEMS WITH THE INTERNET AC...

Page 7: ...ations such as online gaming Video on Demand and other bandwidth consuming services Also the feature rich routing functions are seamlessly integrated to ADSL service for existing corporate or home users 1 2 Product Features Application Diagram High Speed Internet Access This ADSL router complies with ADSL ADSL2 ADSL2 standards It can support downstream rates of up to 24Mbps and upstream rates of u...

Page 8: ...tivity among stand alone devices and PCs Dynamic DNS Support With Dynamic DNS support you can have a static hostname alias for a dynamic IP address allowing the host to be more easily accessible from various locations on the Internet You must register for this service with a Dynamic DNS client DHCP Support DHCP Dynamic Host Configuration Protocol allows individual clients to obtain TCP IP configur...

Page 9: ... F4 F5 loop back AIS and RDI OAM cells z ATM Forum UNI 3 1 4 0 PVC z Support up to 8PVCs Bridging Routing support z Ethernet to ADSL self learning Transparent Bridging IEEE 802 1D z IP routing RIPv2 backward compatible with RIPv1 z Static IP routing z Routing TCP IP UDP ARP ICMP z IP Multicast IGMP v1 v2 Security z PPP over PAP Password Authentication Protocol RFC1334 z PPP over CHAP Challenge Aut...

Page 10: ...erating status One Port ADSL Router Front Panel ARM 201 Descriptions of LED status ADSL When connection with Internet ADSL Connected is established this LED will light up When this LED is flashing NO ADSL physical connection DATA When router is transferring data between Internet and router this LED will be flashing LAN When connection 10 100MB with end user is established this LED will light up Wh...

Page 11: ...rt 2 connection with PC or Switch Hub is established this LED will light up LAN1 When port 1 connection with PC or Switch Hub is established this LED will light up ADSL When connection with Internet ADSL Connected is established this LED will light up When this LED is flashing NO ADSL physical connection 2 4 Back Panel One Port ADSL Router Back Panel ARM 201 Descriptions of All Connectors LINE Con...

Page 12: ... of the router and insert the other end into splitter or wall phone jack 2 Connect Router to LAN Plug RJ 45 Ethernet Cable into LAN port on the back panel of the router and insert the other end of the Ethernet cable on your PC s Ethernet port or switch hub 3 Connect Router to Power Adapter Plug Power Adapter to PWR port on the back panel of the router and the other end to a power outlet 4 Press ON...

Page 13: ...ernet connection you could browse the Web through the Ethernet cable 3 2 Setup ADSL2 router via USB Cable You can connect ADSL router with PC via USB cable when there is no LAN card present on your PC USB cable acts as another LAN connection in this scenario Once you establish Internet connection you could browse the Web through the USB cable USB Device Driver Installation for Windows Vista XP 200...

Page 14: ...Please do not select Windows Update to search for software Figure 2 For Windows 2000 and XP Figure 3 For Windows 98SE and ME 11 AirLive ARM 204 v2 User s Manual ...

Page 15: ...ng systems 3a Select Install from a list or specific location Advanced and click Next 3b Make sure that the Search for the best driver in these locations option is chosen with the sub option Include this location in the search checked Select the drive of the installation CD and click Browse 12 AirLive ARM 204 v2 User s Manual ...

Page 16: ...3c Search for the folder with the driver appropriate for your operating system Then click OK 13 AirLive ARM 204 v2 User s Manual 3d Click Next ...

Page 17: ...3e The operating system will then search for the designated device driver 3f If the following dialog appears click Continue Anyway 14 AirLive ARM 204 v2 User s Manual ...

Page 18: ...ows 98SE Operation System the setup program will ask restart the computer to complete the installation Please follow the below processes Step 5 Click OK to restart your computer Step 6 After system is rebooted Insert Disk information window will show as below click OK to continue 15 AirLive ARM 204 v2 User s Manual ...

Page 19: ...ion process the system will ask to restart your computer Please click Yes to reboot your system again To verify your router is installed properly please follow the below descriptions For Windows Vista Go through Start Æ Control Panel Æ System Æ Device Manager to check if USB device is installed properly 16 AirLive ARM 204 v2 User s Manual ...

Page 20: ... For Windows XP Go through Start Æ Control Panel Æ System Æ Hardware Æ Device Manager to check if USB device is installed properly 17 AirLive ARM 204 v2 User s Manual ...

Page 21: ...ystem Æ Hardware Æ Device Manager to check if USB device is installed properly For Windows 98SE ME After OS boots up go through Start Æ Settings Æ Control Panel Æ System Æ Device Manger to check if USB device is installed properly 18 AirLive ARM 204 v2 User s Manual ...

Page 22: ...t Configuration tab then choose TCP IP from the list of installed network Components and click Properties button Step 4 You can setup the following configurations in two methods Option1 Get an IP from Router Automatically Select the IP Address tab In this page click Obtain an IP address automatically radio button 19 AirLive ARM 204 v2 User s Manual ...

Page 23: ... to finish the configuration Option2 Configure IP Manually 1 At IP Address tab select Specify an IP address set default IP address for the Router is 192 168 2 1 so use 192 168 2 X X is a number between 2 to 254 for IP Address field and 255 255 255 0 for Subnet Mask field 20 AirLive ARM 204 v2 User s Manual ...

Page 24: ...ault Router IP Address 192 168 2 1 in the New gateway field and click Add Under DNS Configuration tab select Enable DNS and add DNS values 192 168 2 1 in DNS Server Search Order field then click Add 21 AirLive ARM 204 v2 User s Manual ...

Page 25: ...in the main window screen b Or go to Start Settings Control Panel In the Control Panel double click on Network and Dial up Connections Step 2 Right click Local Area Connection your local network hooked up with ADSL router and select Properties 22 AirLive ARM 204 v2 User s Manual ...

Page 26: ...TCP IP then click Properties Configure IP Automatically Step 4 Select Obtain an IP address automatically and Obtain DNS server address automatically then click OK to complete IP configuring process 23 AirLive ARM 204 v2 User s Manual ...

Page 27: ...ddress Fill in IP address 192 168 2 x x is a number between 2 to 254 Subnet mask Default value is 255 255 255 0 Default gateway Default value is 192 168 2 1 Preferred DNS server Fill in preferred DNS server IP address Alternate DNS server Fill in alternate DNS server IP address 24 AirLive ARM 204 v2 User s Manual ...

Page 28: ...For Windows XP Step 1 Click Start then select Control Panel in the Classic View Step 2 Double click Network Connections icon 25 AirLive ARM 204 v2 User s Manual ...

Page 29: ...ck Local Area Connection local network your ADSL hooked up with and select Properties Step 4 Select Internet Protocol TCP IP then click Properties Configure IP address Automatically 26 AirLive ARM 204 v2 User s Manual ...

Page 30: ...Manually Step 5 Select Use the following IP address and Use the following DNS server addresses IP address Fill in IP address 192 168 2 x x is a number between 2 to 254 Subnet mask Default value is 255 255 255 0 Default gateway Default value is 192 168 2 1 Preferred DNS server Fill in preferred DNS server IP address 27 AirLive ARM 204 v2 User s Manual ...

Page 31: ...s 2ms TTL 64 Reply from 192 168 2 1 bytes 32 times 1ms TTL 64 Reply from 192 168 2 1 bytes 32 times 10ms TTL 64 If the communication link between your computer and router is not setup correctly after you type ping 192 168 2 1 under DOS prompt following messages will appear Pinging 192 168 2 1 with 32 bytes of data Request timed out Request timed out Request timed out This failure might be caused b...

Page 32: ...Step 2 Double click Network and Sharing Center icon Step 3 Select Manage Network connections 29 AirLive ARM 204 v2 User s Manual ...

Page 33: ...nd select Properties Step 5 Select Internet Protocol TCP IP then click Properties Configure IP address Automatically Step 6 Select Obtain an IP address automatically and Obtain DNS server address automatically Click OK to finish the configuration 30 AirLive ARM 204 v2 User s Manual ...

Page 34: ...IP address Fill in IP address 192 168 1 x x is a number between 2 to 254 Subnet mask Default value is 255 255 255 0 Default gateway Default value is 192 168 2 1 Preferred DNS server Fill in preferred DNS server IP address Alternate DNS server Fill in alternate DNS server IP address 31 AirLive ARM 204 v2 User s Manual ...

Page 35: ...uter and router is not setup correctly after you type ping 192 168 2 1 under DOS prompt following messages will appear Pinging 192 168 2 1 with 32 bytes of data Request timed out Request timed out Request timed out This failure might be caused by cable issue or something wrong in configuration procedure 3 4 USB Device Driver Installation on MAC OS Step 1 Once you insert the Device Driver CD ROM di...

Page 36: ...ect a Destination to install the AirLive ADSL Modem software and click Continue Step 4 Click Continue to go next process Step 5 Click Install to begin the installation process 33 AirLive ARM 204 v2 User s Manual ...

Page 37: ...Step 6 Enter your Name and Password for your system Then click OK to continue Step7 Click Continue Installation to start installation 34 AirLive ARM 204 v2 User s Manual ...

Page 38: ...Step 8 Click Restart to finish installing the software Step 9 After restart the PC click System Preferences on the bottom of the desktop 35 AirLive ARM 204 v2 User s Manual ...

Page 39: ...Step 10 Click Network icon on the System Preferences windows Step 11 Once your Ethernet Adapter s button is Green it means your ADSL Router is successful installed 36 AirLive ARM 204 v2 User s Manual ...

Page 40: ...ss Fill in IP address 192 168 1 x x is a number between 2 to 254 Subnet mask Default value is 255 255 255 0 Router Default value is 192 168 2 1 Step13 Go to Applications Æ double click Internet Explorer icon 37 AirLive ARM 204 v2 User s Manual ...

Page 41: ...ep15 Entry of the username and password will be displayed Enter the default User ID and Password The default login User ID of the administrator is admin and the default admin login password is admin Then click OK to enter 38 AirLive ARM 204 v2 User s Manual ...

Page 42: ...After you enter User ID and Password the main webpage will show as below 39 AirLive ARM 204 v2 User s Manual ...

Page 43: ...ogin 1 Launch the Web browser 2 Enter the default IP address http 192 168 2 1 3 Entry of the username and password will be displayed Enter the default login User Name and Password z The default login User Name of the administrator is admin and the default login password is airlive The main webpage will be displayed as below 40 AirLive ARM 204 v2 User s Manual ...

Page 44: ...within minutes This Quick Start will guide you step by step to configure the password time zone and WAN settings of you device This Wizard is a helpful guide for first time uses to the device NOTE It is a strong recommendation that using Quick Start to configure your ADSL settings 41 AirLive ARM 204 v2 User s Manual ...

Page 45: ...t your Internet connection 4 Re start your ADSL router Please follow the quick start step by step to configure the device Note If your ISP doesn t provide DNS after you complete Quick Start configuration please go to Interface Setup Æ Internet to configure your DNS settings 42 AirLive ARM 204 v2 User s Manual ...

Page 46: ...r PVCs management you can use ATM QOS to setup each PVC traffic line s priority Virtual Circuit Select the VC number you want to setup VPI Virtual Path Identifier The valid range for the VPI is 0 to 255 VCI Virtual Channel Identifier The valid range for the VCI is 1 to 65635 0 to 31 is reserved for local management of ATM traffic ATM QoS Select the Quality of Service types for this Virtual Circuit...

Page 47: ...ximum Burst Size Encapsulation Dynamic IP Select this option if your ISP provides you an IP address automatically This option is typically used for Cable services Please enter the Dynamic IP information accordingly 44 AirLive ARM 204 v2 User s Manual ...

Page 48: ...P address if it is not in this format PPPoA PPPoE Select this option if your ISP requires you to use a PPPoE connection This option is typically used for DSL service Select Dynamic PPPoE to obtain an IP address automatically for your PPPoE connection Selection Static PPPoE to use static IP address for your PPPoE connection Please enter the information accordingly Username Enter your username for y...

Page 49: ...ynamically via DHCP or given IP address provide by your ISP For Static IP you need to specify the IP address Subnet Mask and Gateway IP address Bridge Mode The modem can be configured to act as a bridging device between your LAN and your ISP Bridges are devices that enable 2 or more networks to communicate as if they are 2 segments of the same physical LAN Please set the Connection type NAT NAT Se...

Page 50: ...oup The ADSL supports both IGMP version IGMP v1 IGMP v2 Select None to disable it Note Every time you change one setting you must click SAVE button once and then go to next setting s change 4 3 2 LAN There are the IP settings of the LAN Interface for the device These settings may be referred to as Private settings You may change the LAN IP address if needed The LAN IP address is provided to your i...

Page 51: ...P Pool Count The max user pool size Lease Time The length of time for the IP lease DHCP Relay A DHCP relay is a computer that forwards DHCP data between computers that request IP addresses and the DHCP server that assigns the addresses Each of the device s interfaces can be configured as a DHCP relay If it is enable the DHCP requests from local PCs will forward to the DHCP server runs on WAN side ...

Page 52: ... network When a computer requests to send data to a listed destination the device uses the Gateway IP to identify the first Internet router it should contact to route the data most efficiently Select this option will list the routing table information You can press ADD ROUTE to edit the static route Static Route Select this option to set Static Routing information 49 AirLive ARM 204 v2 User s Manu...

Page 53: ...s Enter a number that approximates the cost for this link The number need not to be precise but it must between 1 and 15 In practice 2 or 3 is usually a good number Announced in RIP This parameter determines if the ADSL router includes the router to this remote node in its RIP broadcasts If you choose Yes the router in this remote node will be propagated to other hosts through RIP broadcasts If No...

Page 54: ...hare the same DMZ Virtual servers for VCs with multiple IPs each VC cab set DMZ and Virtual servers Furthermore for VCs with multiple IPs they can define the Address Mapping rules for VCs with single IP since they have only one IP there is no need to individually define the Address Mapping rule DMZ A DMZ de militarized zone is a host between a private local network and the outside public network I...

Page 55: ...er rule index for this VC You can specify up to 10 rules All the VCs with single IP will use the same Virtual Server rules Start End port number Enter the specific Start and End Port number you want to forward If it is one port only you can enter the End port number the same as Start port number For example set the FTP Virtual server you can set the start and end port number to 21 Local IP Address...

Page 56: ...s on one or more LANs that are configured so that they can communicate as if they were attached to the same wire when in fact they are located on a number of different LAN segments Because VLANs are based on logical instead of physical connections it is very flexible for user host management bandwidth allocation and resource optimization 1 Port Based VLAN each physical switch port is configured wi...

Page 57: ...t devices attached are configured to transmit untagged frames Many NICs for PCs and printers are not 802 1Q compliant If they received a tagged frame they will not understand the VLAN tab and will drop the frame Also the maximum legal Ethernet frame size for tagged frames was increased in 802 1Q and its companion 802 3ac from 1518 to 1522 bytes This could cause network interface cards and older sw...

Page 58: ...L Mode You can set your ADSL mode in this section The option has Auto Sync up ADSL2 ADSL2 G DMT T1 413 G LITE ADSL Type ANNEX A ANNEX I ANNEX A L ANNEX M ANNEX A I J L M 55 AirLive ARM 204 v2 User s Manual ...

Page 59: ...ndex Index number from 1 and up to 16 Active Once you choose Yes then you can access the IP via router Application Each of these labels denotes a service that you may use to remotely manage the Router Choices are Web FTP Telnet SNMP Ping ALL Interface Select the access interface Choices are WAN LAN and Both For Example How to set your ACL 1 You must choose Activated to enable your ACL function 2 S...

Page 60: ...f intrusion and defending against a wide array of common hacker attackers Go to Access Management Æ Filter to set different IP filter rules of a given protocol TCP UDP or ICMP and a specific direction incoming outgoing or both to filter the packets IP Filter is a more complex filtering tool based more on IP and custom rules Each of the indices can hold six rules and each interface can have four as...

Page 61: ...utside your system is considered Incoming and data leaving your system is Outgoing For LAN data leaving your system is considered Incoming and data entering your system is Outgoing IP MAC Filter rule Index The IP MAC Filter rule Index from 1 to 6 IP MAC Filter Rule Editing Select the IP MAC Filter Rule Index you wish to modify Active Toggle this rule index on or off with Yes or No respectively Sou...

Page 62: ...ces are TCP UDP and ICMP Rule Unmatched Choices are Forward and Next Select what happens to the data in question if the rule you are currently editing is unmatched Next means that the data is then compared to the next IP filter rule Forward means that the data will be allowed into your system Note that a Forward rule should be the last rule as no data will be compared to rules after a Forward rule...

Page 63: ... continue next IP Filter Editing 4 5 3 SNMP The Simple Network Management Protocol SNMP is used for exchanging information between network devices It enables a host computer to access configuration performance and other system data that resides in a database on the modem The host computer is called a management station and the modem is called an SNMP agent The data that can be accessed via SNMP is...

Page 64: ...ake configuration changes through UPnP just choose Deactivated SAVE Click SAVE to save the setting to the ADSL Router 4 5 5 DDNS The Dynamic Domain Name System allows you to update your current dynamic IP address with one or many dynamic DNS services so that anyone can contact you in NetMeeting CU SeeMe etc You can also access your FTP server or Web site on your own computer using a DNS like addre...

Page 65: ...l it provides the communication between CPE and Auto Configuration Servers ACS It includes both a safe auto configuration and the control of other CPE management functions within an integrated framework In the course of the boom of the broadband market the number of different Internet access possibilities grew as well e g modems routers gateways Set top box paddles VoIP phones At the same time the...

Page 66: ...63 AirLive ARM 204 v2 User s Manual ...

Page 67: ... log in you may press the RESET button up to 6 second to restore the factory default settings The Factory Default Settings for User Name Password are admin AirLive 4 6 2 Time Zone The system time is the time used by the device for scheduling services You can manually set the time or connect to a NTP Network Time Protocol server If an NTP server is set you will only need to set the time zone If you...

Page 68: ...l hard drive of the computer Click on Browse to browse the local had drive and locate the firmware to be used for the update Then press UPGRADE to upload new Firmware It might take several minutes don t power off it during upgrading Device will restart after the upgrade After a success upload the system automatically restarts Please wait for the device to finish restarting This should take about 2...

Page 69: ...lso reset your router to factory settings by holding the DEFAULT button on the back panel of your router in for 10 12 second while the router is turned on 4 6 5 Diagnostic The Diagnostic Test page shows the test results for the connectivity of the physical layer and protocol layer for LAN WAN sides Note 1 User ONLY can view PVC0 s Diagnostic Test connection 2 Testing ADSL Synchronization might tak...

Page 70: ... are read only and are not meant for diagnostic purposes Except the Virtual Circuit click the drop down list and select the name of the Virtual Circuit on which the system status is to be shown Device Information Firmware Version This filed displays current firmware version MAC Address The MAC Media Access Control or Ethernet address unique to your modem 67 AirLive ARM 204 v2 User s Manual ...

Page 71: ... DSLAM If the SNR Margin is increased bit error rate performance will improve but the data rate will decrease Conversely if the SNR Margin is decreased bit error rate performance will decrease but the data rate will increase Line Attenuation Attenuation is the decrease in magnitude of the ADSL line signal between the transmitter Central Office DSLAM and the receiver Client ADSL Modem measured in d...

Page 72: ...ugh it You are able to view the amount of packets that passes through the Router on both the WAN port the LAN port The traffic counter will reset if the device is rebooted You can select Ethernet ADSL to view the statistics report of LAN WAN 69 AirLive ARM 204 v2 User s Manual ...

Page 73: ...mitted and received across the Ethernet connection Click on REFRESH to update the screen ADSL The ADSL screen gives you information about how much data your router has transmitted or received across the ADSL connection Click on REFRESH to update the screen 70 AirLive ARM 204 v2 User s Manual ...

Page 74: ... 4 If the error persists you may have a hardware problem In this case you should contact your vendor 5 1 2 LAN LED The LAN LED on the front panel does not light up STEPS CORRECTIVE ACTION 1 Check the Ethernet cable connections between your router and the computer or hub 2 Check for faulty Ethernet cables 3 Make sure your computer s Ethernet card is working properly 4 If these steps fail to correct...

Page 75: ...y web files and log in again In Internet Explorer click Tools Internet Options and then click the Delete Files button When a Delete Files window displays select Delete all offline content and click OK Steps may vary depending on the version of your Internet browser 5 3 Problems with the Login Username and Password I forgot my login username and or password STEPS CORRECTIVE ACTION 1 If you have cha...

Page 76: ...s you may need to verify your VPI VCI type of encapsulation and type of multiplexing settings with the telephone company and ISP I cannot get a WAN IP address from the ISP STEPS CORRECTIVE ACTION 1 Ensure that all other devices connected to the same telephone line as your router e g telephones fax machines analogue modems have a line filter connected between them and the wall socket unless your ar...

Page 77: ... settings 4 Make sure you entered the correct user name and password 5 For wireless stations check that both the router and wireless station s are using the same ESSID channel and WEP keys if WEP encryption is activated Internet connection disconnects STEPS CORRECTIVE ACTION 1 Check the schedule rules 2 If you use PPPoA or PPPoE encapsulation check the idle time out setting 3 Contact your ISP 74 A...

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