Chillers
ULTIMA FREECOOL
Chillers
Installation & Maintenance Manual : 903-125 IM E 05/04/A
5
Warranty
GENERAL
To be read in conjunction with Airedale International Air Conditioning Ltd standard
Conditions of Sale and any related quotation.
The equipment carries Airedale’s standard
Parts
(non consumable)
& Labour
warranty
for a period of
12 months
from the date of commissioning or
18 months
from the date of
despatch, which ever is the sooner. Commissioning must be carried out by Airedale or an
approved Airedale company.
1
The equipment is properly protected & serviced in the period between delivery
and commissioning.
WARRANTY IS ONLY
VALID IN THE EVENT
THAT:
2
The equipment is serviced & maintained by Airedale or an approved Airedale
company in accordance with the Installation & Maintenance manual provided,
during the Warranty Period.
In the event of a problem being reported, Airedale will cover the full cost of rectification
(excluding costs for any specialist access or lifting equipment) if warranty is valid under
these conditions.
Any spare part supplied by Airedale under the warranty shall be warranted for the
unexpired period of the warranty or 3 months from delivery whichever period is the
longer, with the exception of compressors on which a further 12 months warranty
is granted.
PROCEDURE
•
The on site contractor or service company place an official order on Airedale for
the replacement part including site labour if required.
Airedale will acknowledge
this order with detailed prices for components, travel and labour rates.
•
Should warranty be accepted, following inspection of the faulty component, a
credit note will be issued against the invoice raised in line with the
acknowledgement.
•
Should warranty be refused the invoice raised against the acknowledgement
becomes payable on normal terms.
•
Airedale reserve the right to carry out site warranty labour work using their own
direct labour or by sub contracting to an approved company of their choice.
EXCLUSIONS
Warranty may be refused for the following reasons:
•
Misapplication of product or component.
•
Incorrect site installation.
•
Incomplete commissioning documentation.
•
Inadequate site installation.
•
Inadequate site maintenance.
•
Damage caused by mishandling.
•
Replaced part being returned damaged without explanation.
•
Unnecessary
delays
incurred in return of defective component.
GENERAL
Dead on arrival or manufacturing defects are the responsibility of Airedale and should be
reported immediately.
In the event of a warranty failure, dead on arrival or manufacturing defect, the Airedale
Service department should be contacted and on receipt of an order, an Airedale engineer
(or representative) will be directed to site as soon as possible.
RETURNS ANALYSIS
All faulty components returned under warranty are analysed on a monthly basis as a
means of verifying component and product reliability as well as supplier performance. It is
important that all component failures are reported correctly.
