Tents
Tents are guaranteed to be in new merchantable condition at the time of
purchase. A limited manufacturer’s warranty period of 2 years applies to OPUS®
canvas components, poles and fittings. General wear and tear excepted. Zips
and mesh or screens are not covered.
Factory Seconds, Ex-Demonstration & Damaged Goods
From time to time, OPUS® may offer for sale items deemed to be “factory
seconds”, “ex-demonstration”, or “damaged”. Any items sold as “factory
seconds”, “ex-demonstration” or “damaged” items are sold on an “as is” basis.
There are no warranties, refunds, credits, exchanges or similar associated with
such items. In the sale of such items, OPUS® will attempt to provide all relevant
information regarding the item, including faults, defects, or similar, however,
there may be instances where minor defects or imperfections have been
overlooked. This is PURELY UNINTENTIONAL and in no way alters the nature of
the sale. Due to the nature of such items, i.e being “ex-demonstration”, “factory
seconds” or “damaged”, it is reasonable to expect that some imperfections or
flaws may exist even where it is not initially apparent. By purchasing such an
item, you agree to this statement in full and accept that there are no warranties
Lodging a Claim
All warranty claims should be lodged by contacting your dealer directly or
contacting OPUS HQ (see below):
Contact
If you have any further questions relating to warranties, or are unsure about any
aspect of this section, please contact OPUS.
Phone: (925) 215 7315
Email: [email protected]
Air OPUS
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WARRANTY
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OWNERS MANUAL
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PCT Patent Pending GB/2017/050391.
Design registration No 201712810, No
201712811, No 201712812, No 201712813