Aiphone IXG System Operation Manual Download Page 15

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Before Using

User Interface

CALL

Tap this to place a call using the address book.

(

→

page 30)

Missed Incoming Call History

Shows recent incoming call history and recorded videos. If no videos have been
recorded, the recorded video image will not be displayed.

No.

Name

Description

Summary of Contents for IXG System

Page 1: ...XG MK Operation Manual Software version 1 00 or later IXG MK Important Please read this document Operation Manual before use and be sure to use it correctly The illustrations used in this manual may d...

Page 2: ...ference are shown as Title page XX page XX or page XX In this manual Video Door Stations and Door Stations without cameras are referred to collectively as Audio Door Station Informs users of precautio...

Page 3: ...sult in injury to people or damage to property Do not attempt to cover insulate or coat the station in any way This may result in fire or malfunction Do not install the station in a place subject to f...

Page 4: ...Sulphurous environments Locations close to the sea or directly exposed to sea breeze When installing or using the station give consideration to the privacy rights of subjects as it is the responsibili...

Page 5: ...nction When wall mounted the top of the station may darken This does not indicate a malfunction The background or colors could differ from the actual image if a striped pattern or other fine pattern i...

Page 6: ...ing a call 21 Answering a call 21 Setting the date and time 24 Setting the date and time 24 About microSD card 26 About microSD card 26 Inserting Removing microSD Cards 27 3 How to use Specifying a st...

Page 7: ...g microphone volume 69 Adjusting Ringtone Volume 70 Checking the System 71 Confirming Station Information 71 Other functions 72 Configuring the station sound a tone on a schedule 72 Sending an email 7...

Page 8: ...able of contents 5 Other Appendix 121 Specifications 121 Maintenance 121 Notice regarding the software 122 Notice regarding the software 122 FOR PROPER USE OF THE STATION 126 REGULATIONS 126 WARRANTY...

Page 9: ...9 Before Using Part Names 2 Part Names Guard Station IXG MK Right Side Top 1 2 3 4 5 6 7 8 9 10 11 12 13...

Page 10: ...e screen is displayed will switch the station into standby mode page 14 7 Speaker 8 Reset button To be used by personnel only Do not press 9 microSD card slot Used for inserting or removing a microSD...

Page 11: ...flashing Booting Fast flashing Device error Startup error Flashing with long OFF time Communication failure Flashing with long initial light Firmware version updating Flashing with long initial light...

Page 12: ...ng during standby Calling destination busy Slow flashing Incoming page Fast flashing Outgoing call Outgoing page Monitoring Fast flashing Incoming call Slightly fast flashing Missed call Door release...

Page 13: ...5 camera angle at the lowest position 20 Example installed as a reception station Installed on a flat desktop with desktop stand at 30 camera angle at the lowest position 20 Example Installed on a wal...

Page 14: ...ion Tap to view Station Information and Network Information page 71 page 71 6 Settings Tap to configure settings page 74 7 Page Tap to send a page broadcast page 38 page 42 8 Date and time Indicates t...

Page 15: ...Tap this to place a call using the address book page 30 15 Missed Incoming Call History Shows recent incoming call history and recorded videos If no videos have been recorded the recorded video image...

Page 16: ...ay area Shows video from the source station or associated network camera Depending on the settings you can set which to display 5 Secondary video display area Displays if a network camera is associate...

Page 17: ...p these to change the visible display area of the screen This cannot be done if the icon is not displayed page 65 Move the screen up Move the screen down Move the screen left Move the screen right Zoo...

Page 18: ...age 60 6 Primary video display area Shows video from the calling station or associated network camera 7 Secondary video display area Displays if a network camera is associated with the other station a...

Page 19: ...en Zoom out on the screen Return the display area of the screen to the preset position 11 Extend Tap this to extend the call duration for approximately 10 minutes 12 Hands free Tap this to switch betw...

Page 20: ...n 1 Text field This shows entered text 2 Input mode The input mode switches in Alphabet Number Symbol order each time it is tapped The available input mode is different depending on the search screen...

Page 21: ...e heard on the station during a call This can be improved by adjusting the microphone volume on this station or the receive volume on the other station Note Lifting the handset during a hands free cal...

Page 22: ...errupt audio 1 During a call tap or the HOME button If is not displayed proceed to the next step 2 Tap to switch to and start speaking The other party s audio cannot be heard 3 To hear the voice of th...

Page 23: ...ation When using the headset the microphone and the speaker on the station cannot be used The system administrator will need to configure the device to use a headset 1 When receiving a call tap 2 Spea...

Page 24: ...set them correctly When the station is synchronized with a NTP server date and time will be automatically configured Default value 2020 01 01 09 00 1 Tap Settings on the Home screen 2 Tap User 3 Tap S...

Page 25: ...periodically If the power is turned off for at least 30 minutes in an event such as a power outage the date and time return to default If this occurs configure the date and time again If the station...

Page 26: ...exFAT Important A microSD card is not included with this station Some microSD cards may not operate properly If the card contains data other than video audio files it may not have enough space to rec...

Page 27: ...ight into the slot and close the cover will be displayed on the screen once the microSD card is recognized mounted and the microSD card will be available to use will not be displayed if the microSD ca...

Page 28: ...nt Insert or remove the microSD card only when the station is not receiving a call Calls and other similar operations cannot be performed while the microSD card is mounted Removing the microSD card be...

Page 29: ...Station Master Station or Handset Sub Station that is registered in the same Inside Area 1 Tap DIAL on Home Screen 1 2 Enter the unit number or station number using the keypad If specifying units or s...

Page 30: ...Unit Other Guard Station or Handset Sub Station that is registered in the same Guard Unit Other Guard Station Master Station or Handset Sub Station that is registered in the same Inside Area 1 Tap AD...

Page 31: ...tion to search Refer to page 20 for information on how to enter characters 3 Tap the unit or station to call Note To call a specified unit or station Calling the other party page 34 Sending a page pag...

Page 32: ...splay the history of incoming calls and pages Outgoing Calls Tap to display the history of outgoing calls and pages Missed Calls The history of received calls which are not answered is displayed If an...

Page 33: ...Number Shows the station number that recorded the video audio 7 Lock This is displayed for protected video audio recordings in the history 8 PLAY Tap to play the selected video audio recording in the...

Page 34: ...unicates with the first Mobile App that responds 1 Lift the handset If the handset is lifted after specifying a call destination the call will be placed under Normal priority 2 Specify a call destinat...

Page 35: ...econds before ending The notification tone may not sound depending on the configuration If a page with a higher priority is received from another station while making an outgoing call or during commun...

Page 36: ...tion The call is placed using the priority that was set during programming The ringback tone may not be played depending on the settings If the communication time set in advance is exceeded on your st...

Page 37: ...before ending The notification tone may not sound depending on the configuration If a page with a higher priority is received from another station during communication the call will be interrupted an...

Page 38: ...the handset If the handset is lifted after specifying page destination the call will be placed under Normal priority 2 Tap PAGE on the Home Screen 3 Tap the page destination Refer to page 31 for how t...

Page 39: ...e will play approximately 10 seconds prior to the page ending The notification tone may not play depending on the configuration The Paging Pretone may not sound depending on the configuration If a pag...

Page 40: ...is the case this function cannot be used 1 Tap PAGE on the Home Screen 2 Tap the page destination Refer to page 31 for how to search page destinations 3 Tap Pre Recorded MESSAGES 4 Tap the message to...

Page 41: ...s to end paging However messages that have already been sent and are playing on stations will not stop Canceling sent messages that are playing on stations 1 Tap History on the Home Screen 2 Tap Outgo...

Page 42: ...Note The ringback tone plays until paging begins Depending on the configuration the Paging Pretone may be heard from an externally installed speaker or other device If the destination station is on a...

Page 43: ...e paging 3 Contact Input Page An external device such as sensors and buttons can be used to send a page or message page to a registered page destinations or page using an external audio source Button...

Page 44: ...wering the page in this case will begin the call Refer to page 67 page 68 and page 70 for operations when a page is received Answering pages 1 While receiving a page lift the handset or tap Alternatel...

Page 45: ...a page with a higher priority is received from another station when paging or during a call the page or call will be interrupted and the station will switch to the page with the higher priority When...

Page 46: ...the other party may be notified that they are being monitored a notification tone or flashing LED depending on the configuration of the other station If the station of the other party is in the follo...

Page 47: ...lapses monitoring will automatically end A notification tone will be played approximately 10 seconds prior to monitoring ending The notification tone may not play depending on the configuration While...

Page 48: ...cannot be heard by the other party during monitoring However the other person may be notified that they are being monitored a notification tone or flashing LED depending on the configuration of the o...

Page 49: ...o the previous station Press this to resume scan monitoring Refer to page 60 and page 64 through page 68 for operations during monitoring 4 To end scan monitoring tap Note During scan monitoring if th...

Page 50: ...unit or station Tap to start a normal page or normal message page to the page destination set in advance Tap to start an urgent page or urgent message page to the page destination set in advance Tap...

Page 51: ...video audio recording DELETE Tap this to delete the selected video audio recording DELETE ALL Tap this to delete all video audio recordings Protected video audio recordings cannot be deleted LOCK For...

Page 52: ...ng recordings 3 Note The station may not be able to play video or audio normally The recordings may not be saved properly because of the communication Network camera video may not be recorded due to t...

Page 53: ...ap this to display the playback screen for the next split file is displayed if the recording file was split when saved It is not displayed for the last recording split in the series 8 Next Tap this to...

Page 54: ...s the AVI format Note System for video audio files saved to microSD cards File format AVI Video audio files are saved in the following folder record Video audio files are saved in the folder with the...

Page 55: ...G first and select a building Refer to page 31 for how to search units and stations 3 Tap TRANSFER CALL To take a call off hold tap HOLD CANCEL The ringback tone will be heard 4 Once the transfer dest...

Page 56: ...station with a camera will transfer the video as well If the transfer destination is a unit the call can be transferred to the first station that answers If the configured call duration with the held...

Page 57: ...a call from a station with a camera will transfer the video as well If communication is ended at the transfer destination before the transferring station the transfer will not be completed The call w...

Page 58: ...call is received while away the call is automatically transferred to another station Absent transfer set Setting absent transfer 1 Tap TRANSFER OFF on the Home Screen It switches to TRANSFER ON and l...

Page 59: ...hile delayed transfer is activated Scheduled transfer Absent transfer is automatically performed on the pre configured schedule Configure the schedule to perform relay output Refer to How to configure...

Page 60: ...with the keypad Depending on the configuration the button may not be displayed 1 Tap 2 Use the keypad to enter authentication key If the authentication key is 0000 enter 0000 Tap to delete the previo...

Page 61: ...otification tone may be heard when the authentication key is confirmed If the door cannot be released an error tone will sound Ask the administrator for the authentication key Depending on the configu...

Page 62: ...e it is on hold 1 Tap during a call The call will be placed on hold and the transfer destination search screen is displayed 2 To resume the call tap HOLD CANCEL Resume communication Note When hang up...

Page 63: ...cation you can select which station to answer 1 Tap on the screen The color varies according to the priority of the incoming call If there are multiple incoming calls the color of the highest priority...

Page 64: ...led the oldest data is overwritten with the newest data if the SDcard becomes full The video of the camera displayed on the monitor will be recorded However If video from both a Video Door Station and...

Page 65: ...modified The capture area may not be able to be adjusted locked depending on the network camera configuration 1 When video is being displayed tap and to adjust the display area horizontally and vertic...

Page 66: ...F The image will be adjusted A sample is shown below This setting will not be saved 3 Tap to return to the previous screen Backlight compensation Nighttime compensation Before compensation Before comp...

Page 67: ...tness of the screen can be adjusted when placing a call receiving an incoming page during communication or during scan monitoring 1 Tap 2 Tap or to adjust the screen brightness Press this to darken th...

Page 68: ...during communication or scan monitoring 1 Tap 2 Tap or to adjust the receive volume Press this to decrease one step Press this to increase one step The setting will be saved 3 Tap to return to the pr...

Page 69: ...Adjusting microphone volume The microphone volume can be adjusted during communication or when sending a page 1 Tap 2 Tap or to adjust the microphone volume Press this to decrease one step Press this...

Page 70: ...Adjusting Ringtone Volume The ringtone volume can be adjusted during an incoming call or when receiving a page 1 Tap 2 Tap or to adjust the ringtone volume Press this to decrease one step Press this...

Page 71: ...on the Home screen FIRMWARE VERSION This shows the firmware version of this station STATION NUMBER This shows the station number of this station 2 Tap Network Information 3 Enter the administrator pa...

Page 72: ...o configure Chime Settings Daily Schedule page 102 and for configuring chimes Note If a call or page is received while the chime is playing the chime will be canceled The chime will not play when plac...

Page 73: ...ion CC xxxx xxxxx com Subject 010090 Entrance Station 1 SD Card Error Description An SD Card Error occurred at 20211120 07 21 00 Error Building Number 01 Error Unit Number 009 Error Station Number 010...

Page 74: ...he privileges to configure To configure using user privileges tap User and proceed to Step 4 To configure using administrator privileges tap Admin and proceed to Step 3 3 Enter the administrator passw...

Page 75: ...e saved when returning to the Setting screen Depending on the settings the setting will be saved when SELECT or is tapped To exit Settings use the HOME button etc to return to the Home screen If there...

Page 76: ...GHT SAVINGS TIME The daylight saving time is set automatically according by region selected in Time Zone ON OFF OFF Time Zone Set the Time Zone Select from 99 regions GMT 08 00 Pacific Standard Time U...

Page 77: ...one Call Pattern 1 Call Pattern 2 Call Pattern 3 Call Pattern 4 Call Pattern 5 Call Pattern 6 Tremolo Sound Busy Response Tone On Hold Operation Sound Error Pre Tone 1 Pre Tone 2 Pre Tone 3 Communicat...

Page 78: ...Pre Tone 3 Communication End Pretone Call Queue Notification Waiting Reply Tone Select a sound that is registered in IXG Support Tool Call Pattern 4 Incoming Call Setting 1 Ringtone Count CALL BUTTON...

Page 79: ...End Pretone Call Queue Notification Waiting Reply Tone Select a sound that is registered in IXG Support Tool Call Pattern 1 Option Input Ringtone Select the ringtone for incoming call Ringtone can be...

Page 80: ...sfree mode ON OFF OFF Transfer 1 Absent Transfer An incoming call can be automatically transferred to the transfer destination if it is received while absent transfer is set Absent Transfer Settings S...

Page 81: ...sfer If this is set earlier than Start Time End will be for the following day 00 00 23 59 Weekly Schedules Select Enable Disable for Schedule Transfer If How to configure Schedule Transfer Weekly Sche...

Page 82: ...ed Scan monitoring A function that monitors the following stations by automatically switching in intervals Entrance Station Door Stations of outside areas Door Stations of the same room Network Camera...

Page 83: ...rded from the first call Other calls will begin video audio recording when the first calls ends or when the call is answered Not selected RECORD TIMER Set the recording duration when the event trigger...

Page 84: ...ommunication End Pretone Call Queue Notification Waiting Reply Tone Select a sound that is registered in IXG Support Tool None TIME Configure the time to begin playing the chime tone 00 00 23 59 Weekl...

Page 85: ...ges only 3 Relay Output 1 FUNCTION Select the function of the Relay Output None Status Output Relay Output during the status The details setting can be set in How to configure the Status Output page 1...

Page 86: ...thentication Key is not configured this will not operate even if set to Enable Enable Disable Disable Relay Output 2 FUNCTION Select the function of the Relay Output None Status Output Relay Output du...

Page 87: ...Control Authentication Key via Web configuration or the IXG Support Tool Enable Disable Disable Relay Output 1 Schedule Daily Schedule Configure the schedule to perform relay output Refer to How to co...

Page 88: ...art Set the time to start the relay output 00 00 23 59 End Set the time to end the relay output If this is set earlier than Start the end time will be for the following day 00 00 23 59 Volume HANDS FR...

Page 89: ...igure this Page Assign the paging function to the Speed Dial button Refer to How to configure Speed Dial Settings page 112 for information on how to configure this Play Count Set the play count of the...

Page 90: ...Range for relay output and set the Timer within the range Momentary The relay continues to output when the Speed Dial button is pressed Pressing the Speed Dial button again stops relay output 200 to 2...

Page 91: ...Relay Output 1 Schedule or Relay Output 2 Schedule 4 This is an administrator privileges setting If configuring the Speed Dial buttons is restricted this cannot be configured under user privileges 5 W...

Page 92: ...ion to change the ringtone If the source station is in another building tap SELECT BUILDING first and select the building Refer to Searching for stations page 31 to search for stations Tap DIAL to spe...

Page 93: ...o delete a registered transfer destination tap the destination to delete and then tap DELETE The Select Destination screen will be shown 3 Tap the unit or station to configure as a transfer destinatio...

Page 94: ...ange and tap EDIT To delete a registered transfer destination tap the destination to delete and then tap DELETE The Select Destination screen will be shown 3 Tap the unit or station to configure as a...

Page 95: ...95 Settings and Adjustments Configuring on the station 4 5 Configure DELAY TIMER 6 Tap SELECT The settings will be saved...

Page 96: ...some time for the schedule to be displayed 2 Tap the day to set a schedule The Daily Schedule screen will be shown for the day that was tapped 3 Tap NEW To change a registered schedule tap the row to...

Page 97: ...ation to delete and then tap DELETE The Select Destination screen will be shown 5 Tap the unit or station to configure as a transfer destination If specifying units or stations in other buildings tap...

Page 98: ...ge 74 for information on how to display the setting screens 1 On the Transfer Settings screen tap Schedule Transfer The Transfer Schedule screen will be shown It may take some time for the schedule to...

Page 99: ...and tap EDIT Up to 1 unit can be configured for the transfer destination 1 station can be configured for the re transfer i e transfer a transferred call destination To change a registered transfer des...

Page 100: ...shown Stations of the room set as the transfer destination are displayed in rows No 1 to 10 left side column of the transfer destination station list and the station set as the retransfer destination...

Page 101: ...as to perform scan monitoring To change a registered station or network camera that performs scan monitoring tap the station to change and tap EDIT To delete a registered station or network camera tha...

Page 102: ...setting screens 1 On the Chime Schedule screen tap the day to configure a schedule The Daily Schedule screen will be shown 2 Tap NEW To change a registered schedule tap the row to change and tap EDIT...

Page 103: ...iguring on the station 4 4 Tap the chime tone to play Refer to Searching for stations page 31 to search chime tones 5 Tap ENTER The Set Schedule screen will be shown 6 Configure the start time 7 Tap S...

Page 104: ...g settings page 74 for information on how to display the setting screens 1 On the Chime Schedule screen tap WEEKLY SETTINGS The Weekly Schedules screen will be shown 2 Tap the day of the week to confi...

Page 105: ...4 Tap EDIT The Select Chime screen will be shown 5 Tap the chime tone to play Refer to Searching for stations page 31 to search chime tones 6 Tap ENTER The Set Schedule screen will be shown 7 Configu...

Page 106: ...rmation on how to display the setting screens 1 On the Relay Output Settings screen tap Relay Output 1 or Relay Output 2 2 Tap Status Output on the Relay Output Settings Advanced screen The Status Out...

Page 107: ...page 74 for information on how to display the setting screens 1 On the Relay Output Settings screen tap Relay Output 1 or Relay Output 2 2 Tap Door Release on the Relay Output Settings Advanced scree...

Page 108: ...Schedule or Relay Output 2 Schedule The Relay Output Schedule screen will be shown It may take some time for the schedule to be displayed 2 Tap the day to set a schedule The Daily Schedule screen will...

Page 109: ...109 Settings and Adjustments Configuring on the station 4 4 Configure the start time and end time 5 Tap SELECT The settings will be saved...

Page 110: ...on on how to display the setting screens 1 On the Relay Output Settings screen tap Relay Output 1 Schedule or Relay Output 2 Schedule The Relay Output Schedule screen will be shown 2 Tap WEEKLY SETTIN...

Page 111: ...111 Settings and Adjustments Configuring on the station 4 The Set Schedule screen will be shown 5 Configure the start time and end time 6 Tap SELECT The settings will be saved...

Page 112: ...he Speed Dial button to configure and then tap EDIT To delete the setting for a registered Speed Dial button tap the Speed Dial button to delete and tap DELETE To delete the settings for all registere...

Page 113: ...ons page 116 for information on how to configure this Monitor Assign the monitoring or scan monitoring function to the Speed Dial button Scan monitoring cannot be assigned unless scan monitoring is co...

Page 114: ...Confirm the details of the configured Speed Dial button and then tap SELECT Tap BACK to return to the Speed Dial Settings screen without saving settings The configured name will be displayed on the F...

Page 115: ...peed Dial button If specifying units in other buildings tap SELECT BUILDING first and select a building Refer to Searching for stations page 31 to search for units You can specify the unit number by t...

Page 116: ...efer to Searching for stations page 31 to search for buildings To send an all page tap ALL PAGE 3 Select the type of paging from PAGE URGENT PAGE or Pre Recorded MESSAGES The Speed Dial Settings Advan...

Page 117: ...117 Settings and Adjustments Configuring on the station 4 4 Tap SELECT The settings will be saved...

Page 118: ...Monitor 2 To assign the monitoring function tap the station to monitor Refer to Searching for stations page 31 to search for stations To assign the scan monitoring functions follow the procedure from...

Page 119: ...stination Relay screen will be shown 2 Configure detailed settings 3 Tap Set Destination The Set Destination Relay screen will be shown 4 Tap NEW to configure the station to control the Relay Output T...

Page 120: ...stations in other buildings tap SELECT BUILDING first and select a building Refer to Searching for stations page 31 to search for stations 6 Tap ENTER The Set Destination Relay screen will be shown 7...

Page 121: ...dio codec G 711 u law A law Video codec Encode H 264 AVC Decode H 264 AVC Motion JPEG Protocol IPv4 IPv6 TCP UDP SIP HTTP HTTPS RTSP RTP RTCP IGMP MLD SMTP SFTP DHCP NTP DNS Encryption system TLS1 0 T...

Page 122: ...EVENT SHALL THE AUTHOR BE LIABLE FOR ANY DIRECT INDIRECT INCIDENTAL SPECIAL EXEMPLARY OR CONSEQUENTIAL DAMAGES INCLUDING BUT NOT LIMITED TO PROCUREMENT OF SUBSTITUTE GOODS OR SERVICES LOSS OF USE DAT...

Page 123: ...by granted free of charge to any person obtaining a copy of this software and associated documentation files the Software to deal in the Software without restriction including without limitation the r...

Page 124: ...ADVISED OF THE POSSIBILITY OF SUCH DAMAGE 9 Original SSLeay License Redistribution and use in source and binary forms with or without modification are permitted provided that the following conditions...

Page 125: ...or software Please be noted that this software is derived from the RSA Data Security Inc MD5 Message Digest Algorithm 11 Sendmail License Copyright c 1988 1993 The Regents of the University of Califor...

Page 126: ...turning the equipment off and on the user is encouraged to try to correct the interference by one or more of the following measures Reorient or relocate the receiving antenna Increase the separation b...

Page 127: ...nded to units which have been repaired or altered outside of the factory This warranty does not cover batteries or damage caused by batteries used in connection with the unit This warranty covers benc...

Page 128: ...MEMO...

Page 129: ...Issue Date Aug 2020 P0820 RQ 63031 AIPHONE CO LTD NAGOYA JAPAN https www aiphone net...

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