10 | IXG Quick Start Programming Guide
App Integration Cont.
For post-installation system management for
residential applications
, a Property Manager Account must be
created. This account will allow a Property Manager access to the Property Manager View in Support Tool.
From the top menu, select
App Integration(C)
and click Property Manager Account Settings
. Enter the IXG
Cloud Server login information created on page 10 and click
Login
.
Click
OK
in the Property Manager column to select the site receiving a Property Manager Account. Enter a
Property Manager ID and an Email to be associated with the account, and click
Create/Add
. An email will
be sent to the registered email address containing a temporary password. This password can be changed
during initial login of the account.
Creating the Property Manager Account
Log into the IXG Cloud Server
Property Manager Settings
To access the Property Manager Settings, select
View
from the top menu and click Property Manager
Settings
. Here, tenants can be moved in and out, Unit and Station names can be edited, Mobile Apps can be
added or removed from the system, and other basic system settings can be adjusted.
Property Manager Account Creation
Once the upload is complete and the IXGW-GW Gateway has finished its short reboot, it will have a solid
green status LED and is ready to be synced with the Cloud Server. If the status LED is flashing orange for
more than 10 minutes, it may require a manual reboot. Simply disconnect its PoE connection and reconnect it
after 5 seconds.
To Sync, return to
App Integration
on the top menu and select
Manual IXG Cloud Server and Gateway Sync
.
Select the Gateway and click
Sync
.
Syncing the IXGW-GW with the IXG Cloud Server
If the sync fails, or the status LED
never turns green, confirm both the
programming PC and the Gateway have
an internet connection. Also, confirm
the Default Gateway and DNS settings
configured under
Network Settings
are
set correctly.
Best practice is to sync the IXGW-GW to the Cloud Server any time settings are updated and uploaded to
stations.
