9
There is algae on the
pool floor and it can’t
be cleaned since it
floats easily after the
machine passes by
The pool shape is not
regular
The pool filter system
and pump are running
Turn off the pool filter
system and pump
Release the cable
The cable is not long
enough in the pool
The robot
does not
reach all
pool areas
The power supply unit
is improperly positioned
Place the power supply
unit at a proper position
to reach all pool areas
Before using the cleaner,
please clean the algae on
the floor or walls in case
it floats when the machine
passes by
The ideal pool shapes are
ROUND, OVAL,
RECTANGULAR, KIDNEY-
LIKE. Please place the
robot on the area that
needs specific cleaning
It just sits at
the bottom
of the pool
and won’t
move after
several
passes
1.Check if the LED indicators
on the power supply unit
flash. If yes, it’s probably
because it has completed the
scheduled 1H working cycle
(default time);
2.There is a blockage in the
filter tray;
1.Reset the cleaning time
to 1H/2H/3H;
2.Clean up the filter
tray and restart the
machine;
The robot
does not
work
The power cord is not
plugged well
The robot is damaged
during transportation
Plug the power cord
tightly
Contact the customer
service
The cleaner does not
match the local rated
voltage
Contact the customer
service
Electric Fault
Contact the customer
service
The cleaner gets blocked
Contact the customer
service
