9
The robot
does not
reach all
pool areas
The pool filter system
and pump are running
Turn off the pool filter
system and pump
Release the cable
The cable is not long
enough in the pool
It just sits at
the bottom
of the pool
and won’t
move after
several
passes
It spends all
its time in the
deep area
without
visiting the
shallow area
1.Check if the LED indicators
on the power supply unit
flash. If yes, it’s probably
because it has completed the
scheduled 1H working cycle
(default time);
2.There is a blockage in the
filter baskets;
3.The belt is broken;If the belt
is fine, there should be wrong
with the motor, please
contact the customer service.
The pool shape is not
regular like ROUND/
OVAL/RECTANGULAR
Paste the included
floating blocks on the
shell surface (refer to
4.3 on the manual) to
widen the cleaning
coverage
1.Reset the cleaning time
to 1H/2H/3H;
2.Clean up the filter
baskets and restart the
machine; Replace the
belts. (Note: Please don’t
use the cleaner
immediately after
spraying pool chemicals,
otherwise it will break
belts easily)
The robot
does not
climb walls
The robot
does not
work
The filter baskets need
to be cleaned
The power cord is not
plugged well
The robot is damaged
during transportation
Clean and wash the filter
baskets
The PVC rollers are worn
or consumed too much
Replace new rollers
Plug the power cord
tightly
Contact the customer
service
The cleaner does not
match the local rated
voltage
Contact the customer
service
Electric Fault
Contact the customer
service
The cleaner gets blocked
Contact the customer
service
