8
5. Trouble Shooting
Issues
The cable
twists or
coils up
The cable is not fully
released
Obstruction in the pool
Overtime working
There is algae on the
pool floor and it can’t
be cleaned since it
floats easily after the
machine passes by
The pool shape is not
regular
Stuck on main drain outlet
Unplug the power cord
and fully release the cable
Remove the obstruction
Release the cable manually
The robot
does not
reach all
pool areas
The power supply unit
is improperly positioned
Place the power supply
unit at a proper position
to reach all pool areas
Before using the cleaner,
please clean the algae on
the floor or walls in case
it floats when the machine
passes by
The ideal pool shapes are
ROUND, OVAL,
RECTANGULAR, KIDNEY-
LIKE. Please place the
robot on the area that
needs specific cleaning
Turn off the pool filter
system
Possible Causes
Solutions
Remark: The pool water condition must be within the following
parameters:
• PH: 7.0 —7.4
• Temperature: 10°C(50°F) to 35°C(95°F)
• Salt: Max 5,000 ppm
• Chlorine: Max 2 ppm
