Agilent Technologies RS-232, Instruction Manual

Page: 26 / 28

Request for Return
Health and Safety Certification
FAILURE REPORT
(Please describe in detail the nature of the malfunction to assist us in performing failure analysis):
T
URBO
P
UMPS AND
T
URBOCONTROLLERS
I
ON
P
UMPS
/
CONTROLLERS
V
ALVES
/
COMPONENTS
L
EAK
D
ETECTORS
I
NSTRUMENTS
A
LL
O
THER
V
ARIAN
, I
NC
. D
IFFUSION
P
UMPS
Claimed Defect Position Parameters
❒
Does not start
❒
Noise
❒
Vertical Power: Rotational Speed:
❒
Does not spin freely
❒
Vibrations
❒
Horizontal Current: Inlet Pressure:
❒
Does not reach full speed
❒
Leak
❒
Upside-down Temp 1: Foreline Pressure:
❒
Mechanical Contact
❒
Overtemperature
❒
Other
................................
Temp 2: Purge flow:
❒
Cooling defective
❒
Clogging Operation Time:
Describe Failure:
Turbocontroller Error Message:
❒
Bad feedthrough
❒
Poor vacuum
❒
Main seal leak
❒
Bellows leak
❒
Vacuum leak
❒
High voltage problem
❒
Solenoid failure
❒
Damaged flange
❒
Error code on display
❒
Other .............................
❒
Damaged sealing area
❒
Other ...............................
Describe failure: Describe failure:
Customer application: Customer application:
❒
Cannot calibrate
❒
No zero/high background
❒
Gauge tube not working
❒
Display problem
❒
Vacuum system unstable
❒
Cannot reach test mode
❒
Communication failure
❒
Degas not working
❒
Failed to start
❒
Other ..............................
❒
Error code on display
❒
Other ...............................
Describe failure: Describe failure:
Customer application: Customer application:
❒
Pump doesn’t start
❒
Noisy pump (describe)
❒
Heater failure
❒
Electrical problem
❒
Doesn’t reach vacuum
❒
Overtemperature
❒
Doesn’t reach vacuum
❒
Cooling coil damage
❒
Pump seized
❒
Other ..............................
❒
Vacuum leak
❒
Other ...............................
Describe failure: Describe failure:
Customer application: Customer application:
August 2003 — Page 2 of 2
ISO
R E G I S T E R E D
9001