AgfaPhoto eclipse EXPLORER User Manual Download

Page: 57 / 59

Troubleshooting

Problem

Possible causes

Solution

Video camera
won’t turn on

• Battery low

• Charge battery

Video camera
turns off
suddenly while in
operation

• Battery is discharged

• Charge battery

Photo is blurred

• Camera is not steady

when pictures are
takens

• Suggest using a tripod

Can’t take
photos

• Internal memory or

memory card is full

• The memory card is

not formatted

• Still in Playback

mode

• Insert a new memory

card, or copy files to
PC and delete from
memory card

• Format the memory

card

• Return to the shooting

mode

Can’t record
video

• No memory card or

memory card is full

• Still in Playback

mode

• Insert a new memory

card, or copy files to
PC and delete from
memory card

• Return to the shooting

mode

Summary of Contents for eclipse EXPLORER

Page 1: ...User Manual eclipse EXPLORER ...

Page 2: ...notes 9 Memory card notes 9 LCD screen notes 10 Please read the following important information carefully before using this product 10 WATER DUST PROOF PRECAUTIONS 11 Water Dust Proof 11 Precautions Before Using 11 Precautions When Using 11 Maintenance Precautions After Using 12 GETTING STARTED 13 Accessories 13 Each Component Name 14 Charge and Insert SD Card 15 ...

Page 3: ...Time 20 BASIC OPERATION 21 Recording Movies 21 Zoom Function 21 White Balance 22 Shooting 22 LCD Screen Display in Different Modes 23 Shooting Screen 23 Video Recording 24 Playback 25 DISP 26 PLAYBACK 27 Preview Photos and Videos 27 Video 27 Zoom in Photos 29 Screen Display in the Playback Mode 30 Delete Photos and Videos 31 ...

Page 4: ...4 Date Imprint 35 Movie Setup 36 Movie Resolution 37 Exposure Metering Modes 37 HDR 38 General Setup 39 Beep Setup 40 LCD Brightness 40 World Time 41 Power Saver 41 firmware Version 42 Format Memory 42 Reset 43 Copy to Card 43 Playback Setup 44 Delete 45 Slide Show 47 Red Eye Removal 48 ...

Page 5: ... CONNECTION 49 Connecting to TV Output with HDMI 49 Connecting to a PC via USB 50 APPENDICES 52 Specifications eclipse EXPLORER 52 Error Messages 55 Troubleshooting 57 Customer Care 58 ...

Page 6: ...ot Imaging Trademarks All trademarks mentioned in this manual are used for identification purposes only and are properties of their respective owners About this manual This manual provides you with instructions on how to use your AgfaPhoto digital video camera Every effort has been made to ensure that the contents of this manual are accurate however RedDot Imaging reserves the right to make change...

Page 7: ...ay not cause harmful interference and 2 This device must accept any interference received including interference that may cause undesired operation For customers in Europe CE mark indicates that this product complies with the European requirements for safety health environment and customer protection CE marked video cameras are intended for sales in Europe This symbol crossed out wheeled bin WEEE ...

Page 8: ...g 2275 NW 84thAve Doral FL 33122 Customer Care Hotline Service Repair Hotline USA 1 855 243 2937 from a landline only Service Repair UK 44 1908 488676 Online Service International contact customersupport reddotimaging com For repair and service in all other countries please refer to the warranty pamphlet for additional information ...

Page 9: ...he appliance We suggest you wait for it to warm to room temperature before turning on the video camera General Imaging is not responsible for any loss of data Memory card notes When using a new memory card or a memory card has been initialized by a PC you might have to format the card if the camera is not reading it However please back up any data on the card as the formatting will delete all data...

Page 10: ...ssistance If liquid crystal is swallowed flush your mouth thoroughly with water and try to induce vomiting Then seek medical assistance immediately Please read the following important information carefully before using the product Do not disassemble or attempt to service the video camera yourself Do not drop or knock the video camera Improper handling may damage the product as it will void the war...

Page 11: ...rs should be clean and free of foreign matter to insure a tight seal Unit with damaged waterproofing rubber should not be used in wet conditions Don t use the video camera in a geothermal spring When using the video camera in water a wrist strap should be used Precautions When Using Don t use the video camera below 5 meters approximately 15 feet underwater Don t use the video camera under water fo...

Page 12: ...aterials please wash it with clean water don t open the SD card cover or interface cover when cleaning After cleaning wipe out the video camera with a clean and dry lint free cloth To help ensure the camera s waterproof ability wipe off any dust sand or other foreign materials from the rubber gaskets and corresponding slot areas Don t use any chemical agents to clean the camera Do not use silicone...

Page 13: ...able CD ROM Warranty Card Wrist Strap Quick Guide Your package should contain the video camera model you purchased along with the items below If anything is missing or appears to be damaged please contact our customer service department AC adapter ...

Page 14: ...utton 16 Lens 5 Left Button Disp 17 Microphone 6 Down Button Zoom out Button 18 USB HDMI Card Slot Switch 7 Right Button White Balance 19 USB lock 8 OK Button Record Button 20 HDMI Interface 9 Wrist Strap Hole 21 USB Jack 10 Delete Button 22 Tripod Socket 11 Menu Button 23 Speaker 12 SD Card Slot 18 20 23 22 16 17 21 19 9 1 14 15 13 10 12 2 3 4 5 6 7 8 11 ...

Page 15: ... adapter see figure 1 2 Use the USB cable to connect the video camera to the PC see figure 2 3 Connect the USB connector to PC directly see figure 3 1 2 3 It should charge for about 4 hours for the first time and the status indicator will turn green when the battery is fully charged If you use method 1 to charge the charging time is 3 hours If you use method 2 or 3 to charge the charging time is 5...

Page 16: ...above HD size 1920X1080 1440X1080 1280X720 to record video please use High Speed Card above Class 4 When taking video if Memory card accessing is slow on the LCD screen please select High Speed Card or format this card then take video Write protection buckle After opening the buckle on the SD Card Cover according to the arrow direction shown in the figure SD Card Cover will open automatically To r...

Page 17: ...er is off press the Power button for to turn the video camera on When the power supply is on press the Power button for to turn the video camera off If there is no response on the video camera press and hold the power button and the button for at least two seconds to reset and power off ...

Page 18: ...the video camera on for the first time Use the following procedures to set the camera to your preferences 1 Press Power button to turn the video camera on 2 Press button to select the settings 3 Press button to confirm the settings Setting Language and Date Time ...

Page 19: ...nter the setting menu 2 Press to select menu Press to select Language option 3 Press button to enter the setting interface 4 Press to select language of choice Then press button to return to the menu or press button to return to the shooting screen ...

Page 20: ... to return to the menu Press to select the value Or press button to return to the shooting screen 5 Press button to store the value press button to return to the shooting screen Date format is M D Y Time format is 24 hour format When selecting the option the screen will display the icons with the following Two colors White Can t be selected Orange Current selection Set Date and Time ...

Page 21: ...ra on 2 Press button to begin taking video 3 Press button to end the video shooting This function can take movies Zoom Function Press button to zoom in or zoom out Digital Zoom in Digital Zoom out In the process of digital zoom changing digital zoom is displayed as an orange icon ...

Page 22: ...e Cloudy White Balance Fluorescent White Balance Incandescent White Balance Underwater White Balance With White Balance users can adjust the color temperature under different light sources to ensure correct color During the process of recording video press button to take photos Shooting While Recording You can take photos while recording video ...

Page 23: ...Battery status indicator 2 Memory card 3 Remaining number of pictures 4 image resolution 5 Image Quality 6 White Balance 7 Continuous Shot 8 WT Ratio 9 HDR 10 Histogram 11 Video Quality 12 Remaining video time 13 Face Detection 14 Shooting date and time LCD Screen Display in Different Modes ...

Page 24: ...ng 4 The number of available photos 5 The number of photos have been taken 6 Image Quality 7 White Balance 8 Continuous Shot 9 WT Ratio 10 HDR 11 Zoom out 12 Zoom in 13 Video Recording Indicator 14 Video shooting time during shooting 15 Shooting date and time Using this facility the number of shots is limited by the file size of the single frames ...

Page 25: ...Selected film image 4 Video file reminder display 5 Next photo video 6 Shooting date and time 7 Ranking order number of the current photos 8 Film length 2010 07 17 23 342 00 10 12 09 13 1 6 3 5 4 2 7 8 09 13 23 342 00 10 12 1 7 6 4 3 8 2010 07 17 Vertical Horizontal ...

Page 26: ...26 26 DISP In shooting mode press DISP button you can switch the screen between the following two screens Display One Display Two ...

Page 27: ...ck mode Video In the playback mode each button description is shown as follows 1 Pause 4 Fast Forward 2 Fast Backward 5 Increase Volume 3 Decrease Volume When playing videos the operation guides will appear on the screen Press button to play or pause When viewing in horizontal mode the operation guides and time access will not automatically display Press to display them While the video is playing ...

Page 28: ...e screen press button to return to Playback screen In the Playback mode only the first frame is displayed on the video Fast Forward display 2x 4x 8x 16x Fast Backward display 2x 4x 8x 16x When the video camera is turned off press button for 2 sec to turn it on and enter the Playback mode ...

Page 29: ...y photos up to 4x See note below 4 Press button to move the position of display area 5 Press button again to return to the Playback screen the original size Zooming facility can only be used on still images It is not possible on video playback The maximum zooming capacity is 4x in this mode In the Playback mode images can be magnified up to 4x by using the function button ...

Page 30: ...he screen pressing button to select the photo or video to be viewed Date Folder When in Thumbnail mode press button the thumbnails will be sorted per shooting date or press button to return to the Playback screen Date Folder Thumbnail With the Date Folder is displayed on the screen press button to enter the Date Folder Thumbnails only photos in the Date Folder are displayed or press again to retur...

Page 31: ... the information to be deleted on the screen 4 Press button to select Yes or Cancel Yes Deletes the current selected photo video Cancel Returns to the previous screen 5 Press button to save setting and return to the Playback mode Erased photos videos cannot be recovered In the Playback mode Playback screen Thumbnail Date Folder Date Folder Thumbnail mode pressing button can delete the current sele...

Page 32: ...o the Shooting screen 3 Press the button to enter the options menu once you have selected an option within Photo Setup 4 Press to select option 5 Press button to select and return to the Photo Setup menu or press button to return to the menu or press button to return to the Shooting screen Mode Press button to enter Setup menu ...

Page 33: ...ering There are three options for Exposure Metering Exposure Metering Spot this uses one point in the frame usually the center of the frame to determine correct exposure Exposure Metering Center this uses the center of the frame to determine correct exposure Exposure Metering AiAE this uses multiple areas of the frame to intelligently determine correct exposure This specifies the area of the pictu...

Page 34: ...sures of the same picture and overlaps them to lighten dark areas and darken light areas thereby correcting exposing the picture The Continuous Shot has two options Continuous Shot ON Continuous Shot OFF Continuously hold down button to perform continuous shooting to stop please release button Continuous Shot ...

Page 35: ...35 Date Imprint There are three options for Imprint Date Imprint Date Date Time Imprint Date Date Imprint Date OFF Saves the date and time data with the picture ...

Page 36: ...button to enter the setting interface of corresponding options in the Movie Setup menu 4 Press to select value 5 Press button to save value and return to the Movie Setup menu or press button to return to the menu or press button to return to the Shooting screen Motion Recording can t be recorded with no SD SDHC card inserted Mode Press button to enter Setup menu ...

Page 37: ...tions for Exposure Metering Exposure Metering Spot Exposure Metering Center Exposure Metering AiAE Exposure Metering is used to setup an area for the exposure to be obtained The Movie Resolution has five options 1920X1080 30FPS 1280x720 60FPS 1280x720 30FPS 1440X1080 30FPS 640x480 30FPS HD recording time limited to below 29min ...

Page 38: ...There are two options for HDR HDR ON HDR OFF HDR High Dynamic Range takes several exposes and overlaps them This lightens darker areas of the photo and darkens lighter areas thereby correctly exposing the picture ...

Page 39: ...orresponding options in the General Setup menu 4 Press to select function option or select press button to save selection and return to the menu press to select the menu option or press button to return to the shooting screen 5 Press button to save the menu option press button to return to the Shooting screen Mode Press button to enter Setup menu ...

Page 40: ...e volume of beep when buttons are pressed LCD Brightness In the LCD Brightness screen press button to select auto or different brightness ratio press button to save the menu option Press button to return to the Shooting screen Use LCD Brightness to adjust the brightness of your screen ...

Page 41: ...ime zone of the city nearest you Power Saver The Power Saver function has two options ON OFF When power saving function is turned on the screen will automatically turn off after one minute and the video camera will automatically turn off after three minutes Use the Power Saver function to prolong battery life between charges ...

Page 42: ...e update can t be completed if the battery is not sufficiently charged Use this option to view the current Firmware version of the video camera Format Memory There are two options in Format Memory Yes No When there is no memory storage card in the camera Format Memory will format the internal memory If there is a memory card in the camera Format Memory will only format the memory storage card Use ...

Page 43: ... Yes No Use the Reset function to set the video camera to factory default values Copy to Card The Copy to Storage Card has two options Yes No Use Copy to Card function to copy the files stored in the internal memory card to storage card ...

Page 44: ...ect the options in the Setup menu The Playback Setup has three options Delete Slide Show Red eye Reduction In the Playback mode press button Note this function will only display in the horizontal mode Mode In Playback mode Press button to enter Setup menu ...

Page 45: ...e options press button to save the setting value and enter function selection interface 3 Pres button to select Yes or Cancel to return to the menu 4 Press button to save the menu option and return to the Playback Setup menu press button to return to the Shooting screen Using this function will delete the photos videos stored in the internal memory or storage card ...

Page 46: ...enu press button to return to the Shooting screen Delete Date Folder 1 Press button to select Delete option press button to enter the setup interface 2 Select Date Folder option press button to enter Date Folder selection interface 3 Press button to select the Date Folder to be deleted press button to display the deleted information on the screen 4 Pres button to select Yes or Cancel to return to ...

Page 47: ...el to return the menu 3 Press button to start playing Only Horizontal mode is used for slide playing 4 Press button again to stop playing 5 Press button to select Continue to Start Return to the Playback screen The default playing interval time of slide is 3 seconds This function displays images in sequence at regular intervals internal memory card or storage ...

Page 48: ...eturn the menu press button to select a photo 3 After pressing button the original file will be overwritten Red eye reduction does not work for video files If there is no red eyes in the image press button after selecting Remove such prompt will appear on the screen red eye is not detected Use Red Eye Removal function to remove red eyes in your photos ...

Page 49: ...y If 1080i is supported the images will display on the TV when connection is successful If 1080i is not supported the highest resolution supported by the TV will be selected automatically The video camera will turn off automatically after pulling HDMI cable out Enter the Playback screen Press button to select the previous next photo video Photo Video Press button to start stop slide playing When t...

Page 50: ... pressing button will start stop playing video When playing video the functions of and are the same as playing video in the video camera refer to P27 When playing video press button to pause first then press button to return to the Single Playback screen ...

Page 51: ...PC according to the following steps 1 Open USB HDMI port cover 2 Push buckle to pop up USB interface 3 Use USB cable to connect the video camera with a PC 1 or connect USB connector with a PC directly 2 This video camera supports Windows 2000 Windows XP Windows Vista Windows 7 1 2 ...

Page 52: ...ange 150cm Anti Handshake Digital Image Stabilization Digital Zoom 4x Digital Zoom Number of Recording Pixels Movie 1920x1080pixels 30fps 1440x1080pixels 30fps 1280x720pixels 60fps 1280x720pixels 30fps 640x480pixels 30fps Still Image 4 3 5MP 2592x1944 16 9 3MP 2560x1440 Still Image in video The Resolution of Still Photo Captured While Video Recording is Same as Video Resolution Image Compression B...

Page 53: ...ixels ISO Sensitivity Auto 100 800 Exposure Metering Method Artificial Intelligence AE AiAE Center weighted Average Spot Fixed to Center of Frame Face AE Exposure Control Method Program AE AE Lock Available AE Range LV5 LV16 Playback Modes Single Photo Index 9 16 Thumbnails Slide Show Movie Date Zoom Approx 4x Histogram Display Fast Forward Fast Rewind 2x 4x 8x 16x Per Frame ...

Page 54: ...Languages Jacks USB Arm HDMI Type C Power Rechargeable Li ion Battery SKL 50 3 7V 880mAh In Camera Charging Shooting Capability Battery Performance Approx 260 Shots Based on CIPA Standards Approx 70 min for Video 1080p 30fps Operation Environment Temperature 0 40O C Humidity 0 90 Dimensions WxHxD Approx 105 0x55 5x20 1mm Based on CIPA Standards Weight Approx 155g Body Only Supplied Accessories AC ...

Page 55: ...you have safely disconnected the hardware on your system Connection failed Camera is not properly connecting to TV or computer USB mode may be incorrect or USB port may be damaged Please try again File can t be recognized Camera can t recognize such file format Warning Don t power off when upgrading Please don t power the video camera off when upgrading software Software update failed Update for s...

Page 56: ...tion of memory card Memory card lock is switched to protection mode Take out the memory card and unlock it File can t be edited The file has already been edited and can t be edited again Memory card error The memory card is not recognized or failed Replace with a new memory card or format this card again The memory card is not formatted Format the memory card as described on page 42 Battery exhaus...

Page 57: ...e takens Suggest using a tripod Can t take photos Internal memory or memory card is full The memory card is not formatted Still in Playback mode Insert a new memory card or copy files to PC and delete from memory card Format the memory card Return to the shooting mode Can t record video No memory card or memory card is full Still in Playback mode Insert a new memory card or copy files to PC and de...

Page 58: ...ty pamphlet for additional information Manufactured by RedDot Imaging 2275 NW 84thAve Doral FL 33122 AgfaPhoto is used under license of Agfa Gevaert NV Co KG or Agfa Ge vaert NV Neither Agfa Gevaert NV Co KG nor Agfa Gevaert NV manufac ture this product or provide any product warranty or support For service support and warranty information contact the distributor or manufacturer All other brands a...

Page 59: ...For service support and warranty information contact the distributor or manufacturer For service support and warranty information contact the distributor or manufacturer All other brands and product names are registered trademarks of their respective owners Product design and technical features can be chanAgfaPhotod without notice AgfaPhoto Holding GmbH www agfaphoto com Manufactured by RedDot Ima...

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