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AEVI Albert / MTPT10, User Manual

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User Manual Albert / MTPT10

 

 

 
 

 

 

 

 

USER

 

MANUAL 

P

A G E

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23

 

 

 

 Caution 

Please make sure that no other person can spy on the PIN if the payment terminal has no LCF. The 
LCF version restricts visibility of the display to 45°. 

 

Pole- mounted 

When the payment terminal is mounted on a pole; its angle points towards the customer more 
prominently. 

 

 

 
 
 
 
 
 
 
 
 

 

 

Summary of Contents for Albert / MTPT10

Page 1: ...User Manual Albert MTPT10 Mobile EFT POS PUBLIC Author Name AEVI International GmbH Draft Edition July 2016 Date 15 07 2016...

Page 2: ...Notes in the manual are marked by this symbol This symbol is used for warnings The type and scope of application programs depend on what the customer has chosen to install therefore software is not co...

Page 3: ...t Terminal 10 2 3 Warranty 11 3 Product Overview 12 3 1 General Description 12 3 2 Limitations from standard Android 12 4 Before First Time Use 13 4 1 Checking the Delivery 13 4 2 Delivery Items 13 4...

Page 4: ...ooth 35 9 2 Brightness Settings 37 10 Operating the Terminal 38 10 1 Smart Card Reader 38 10 1 1 Performing a Smart Card Data Transfer 38 10 2 Magnetic Stripe Reader 39 10 2 1 Performing a Swipe Card...

Page 5: ...T10 USER MANUAL P A G E 5 11 2 Battery Pack 48 11 2 1 Changing a Battery Pack 48 11 3 Charging the Battery 50 11 3 1 Charging Station 51 11 4 Cleaning 52 11 4 1 Magnetic Stripe Reader 52 11 4 2 Screen...

Page 6: ...1 2 Tested Safety The payment terminal has been provided with the symbol for RCM Regulatory Compliance Mark In addition the device has received the cUL symbol 1 3 FCC FCC Part 15 19 Warning Statement...

Page 7: ...old boards with ESDs by their edges Do not touch the components Never touch pins or conductors on boards fitted with ESDs 1 5 Important Notes The payment terminal conforms to the current safety standa...

Page 8: ...eet cards or fuel cards outdoor usage clean the card reader every day with an appropriate cleaning card dry or moistened There is no warranty for using non released products e g external charging adap...

Page 9: ...ed otherwise the radio may be damaged Use in Specific Environments The use of wireless devices in hazardous locations is limited to the constraints posed by the safety directors of such environments T...

Page 10: ...Make sure that the power plug is disconnected and that no liquid finds its way into the device 2 2 Recycling the Payment Terminal Environmental protection does not begin when the time has come to disp...

Page 11: ...urs during normal use of the product Damage because of improper or insufficient maintenance improper use of the product or unauthorized modifications of the product inadequate location or surroundings...

Page 12: ...reasons and to limit the device to ensure that it is only used as the basis of a POS Payment Platform or a business tool in general This hardening also ensures that the Payment Platform is secure and...

Page 13: ...between package contents and delivery ticket or functional problems please inform your contracting parties or the branch office of AEVI immediately Please indicate the number of your delivery ticket...

Page 14: ...e following components Payment terminal with a printer module Charging station Power supply with a detachable DC cable This diagram is schematic only and may differ from the actual cable 4 2 2 Docking...

Page 15: ...y with a detachable DC cable This diagram is schematic only and may differ from the actual cable 4 2 3 Simple Tablet Module If you have ordered the simple table module the delivery should include the...

Page 16: ...hematic only and may differ from the actual cable 4 2 4 Pole Mount Module If you have ordered the pole mount module the delivery should include the following components Payment terminal with a pole mo...

Page 17: ...tic only and may differ from the actual cable Please note that each of the above mentioned modules is an integral part of the Albert MTPT10 Attaching and detaching these modules e g the printer module...

Page 18: ...ilter LCF restricting the viewing angle For the version without LCF you must give special attention to positioning the device please check the Albert MTPT10 Security Policy document in the chapter PIN...

Page 19: ...een refer to the relevant application documentation to see if and how an application uses it Apps can be designed to use the tri colour indicator when the indicator flashes is determined by the App re...

Page 20: ...User Manual Albert MTPT10 USER MANUAL P A G E 20 5 3 Left Side View Charging contacts Headphone jack Camera Microphone Sliding button to open printer Cover for Micro USB and DC...

Page 21: ...User Manual Albert MTPT10 USER MANUAL P A G E 21 5 4 Right Side View...

Page 22: ...elds Select a location for comfortable use Keep the device away from direct sunlight Do not use the terminal outside Caution The device is not waterproof and may be damaged when water enters the devic...

Page 23: ...se make sure that no other person can spy on the PIN if the payment terminal has no LCF The LCF version restricts visibility of the display to 45 Pole mounted When the payment terminal is mounted on a...

Page 24: ...User Manual Albert MTPT10 USER MANUAL P A G E 24 Handheld view When entering your PIN number make sure that no other person can see it...

Page 25: ...ly off with just a short flash every few seconds this indicates that the Device is fully asleep When the device is ON Switch it OFF by pressing the power button for a second and answering OK at the on...

Page 26: ...wn the power button for about 4 seconds until the MSR LED light on the top left yellow corner turns on at which point the power button should be released If the device was charging while OFF the MSR L...

Page 27: ...h Albert MTPT10 ON press and hold down the power button for about 4 seconds until the MSR LED on the top left yellow corner turns on at which point the power button should be released If the device wa...

Page 28: ...power ups will enable the device to complete transactions immediately You don t need to complete any other configurations unless the terminal requires uninstallation or reinstallation The procedure f...

Page 29: ...n Albert MTPT10 we encourage the use of this method in order to prevent data loss 7 5 2 Forced Power Down Push and Hold the Power button for approximately 6 10 seconds to force the device to turn off...

Page 30: ...eboot To Reboot the device i e to force a restart of the device press and hold both the Power Button and Merchant Button for approximately 4 seconds Rebooting can be necessary in the event of a device...

Page 31: ...a WLAN Wi Fi connection becomes available it will automatically transition to WLAN Wi Fi 8 1 LAN A LAN connection can be established only if the device is using the Pole Mount module This module is i...

Page 32: ...User Manual Albert MTPT10 USER MANUAL P A G E 32 Select a WLAN connection from the pop up menu...

Page 33: ...ser Manual Albert MTPT10 USER MANUAL P A G E 33 Enter the password and connect WLAN Status The status bar indicates whether a Wi Fi connection is activated To deactivate switch off the Wi Fi connectio...

Page 34: ...tem UMTS third generation 3G with a significantly higher transmission rate than the transmission rate of the second Generation 2G 3G is only available when a SIM Card is inserted 3G connection is comm...

Page 35: ...or a full description of Android settings this section describes some in particular that you may wish to adjust on Albert MTPT10 9 1 Bluetooth Keep your Albert MTPT10 within sight of the device you wa...

Page 36: ...SER MANUAL P A G E 36 Uncoupling Terminate the connection by pressing the Bluetooth icon and setting the connection to OFF The device does not support the Hand Set Profile HSP as the device is not int...

Page 37: ...ings To adjust the brightness of the display Open Settings Display Brightness and move the slider If the option Adaptive brightness is enabled the Payment Terminal uses the integrated light sensor for...

Page 38: ...r application provider before performing a smart card transaction 10 1 1 Performing a Smart Card Data Transfer Position a smart card with the contacts facing upward Insert the smart card into the smar...

Page 39: ...he reading device 10 2 1 Performing a Swipe Card Data Transfer Position a swipe card in the card reader with the magnetic stripe facing downward to the yellow area Run the swipe card through the slit...

Page 40: ...r third part of the monitor Caution Placing an NFC card directly on the touch sensitive surface of the screen can cause unintended touch screens events 10 4 System Bar 10 4 1 Introduction The terminal...

Page 41: ...0 4 2 Icons Navigation icons Navigates home Navigates back to the previous screen Shows recent apps Replaces the back icon when the software keyboard is displayed when touched it makes the keyboard go...

Page 42: ...Remaining battery life is indicated by the state of the battery icon Battery charging is indicated by an animated sequence of icons Wi fi signal strength is indicated by the state of the Wi Fi signal...

Page 43: ...a not available Signal and carrier available as well as mobile data 3G Mobile connections 1X connected only used in CDMA networks 3G connected EDGE connected GPRS connected HSPA connected Data roaming...

Page 44: ...cation Cardholder Verification can occur in several ways including PIN entry signature matching and personal information checks However in some cases verification may not be applicable For example the...

Page 45: ...PCI integrity check The Albert MTPT10 payment terminal regulates its own PCI compliance by a 24 hour software integrity check a security procedure which is carried out at intervals as a background tas...

Page 46: ...odule Before you use it insert a receipt roll with thermo sensitive paper in the printer 11 1 1 Changing the Receipt Roll To open the receipt roll cover you slide the button at the side of the termina...

Page 47: ...ppropriate dimensions and paper type Close the receipt roll cover by gently pressing directly on the cover until it clicks Caution Pull out the paper slowly and carefully Please do not touch the therm...

Page 48: ...eft Removing Paper Jams In the event of a paper jam remove the paper as follows Deactivate the device by switching off the power Open the receipt roll cover Hold on tight to the device and pull out th...

Page 49: ...User Manual Albert MTPT10 USER MANUAL P A G E 49 Carefully push the end clips outwards 3 then pull the battery module out of the socket 4 Change the battery pack Flap...

Page 50: ...An internal mechanism prevents overcharging of the battery To improve the battery lifetime please avoid using the battery in environments with higher temperatures The battery should not be discharged...

Page 51: ...AC power cable into the power pack and the other end into a wall outlet see arrows Insert the payment terminal into the charging station The charging process starts as soon as the device to be charged...

Page 52: ...t to clean your Albert Screen by dampening the cloth slightly Then clean the screen using soft even strokes 11 4 3 Printer Most manufacturers recommend that the print head of the thermal printer be cl...

Page 53: ...Gross Weight 1 kg including paper roll Operating System Android v5 1 1 Firmware yyy xx Memory 1GB LP00R2 Storage Disk Drive 16GB eMMC flash Display Size Type 7 TFT LCD 16 10 Max Resolution 1280 x 800...

Page 54: ...1 2GHz processor Wireless WiFi 802 11 b g n BT Bluetooth 4 0 EDR GPS 3G Modem Ethernet 10 100 Base Tx Available via pole mounted module Expansion Slot SIM x 1 For SIM card SAM x 1 For SAM card MSR mod...

Page 55: ...ed on printer module using Operating Temperature 5 C to 45 C Based on IEC standard Operating Humidity 5 95 Storage Temperature 25 C to 70 C Based on IEC standard Transport Temperature 25 C to 70 C Bas...

Page 56: ...ssory connection USB OTG Ethernet 10 100Mbit via pole mounted module Printer Technology Thermal printing Speed 80mm s 7 2V Resolution 203 dpi Paper Roll 38mm diameter Paper width 57mm Interfaces USB i...

Page 57: ...User Manual Albert MTPT10 USER MANUAL P A G E 57 Battery Pack Storage Temperatures 60 C less than one month 40 C less than three months 20 C less than one year A 2 Dimensions 218 mm 133 mm 81 mm...

Page 58: ...table below The code should be communicated to the AEVI security support under security aevi com Code Explanation 1 Secure Boot Element checksum verification fails 2 NFC Firmware checksum verification...

Page 59: ...sical penetration causes the device to switch into the Non activated mode which takes it out of service and requires Security Inspection and Re activation by the vendor or an authorized service provid...

Page 60: ...aining Sound plays once Sound is heard only if device notification volume is not mute 3 charge remaining Battery is low 4 remaining Sound plays once No longer possible to start a new transaction Sound...

Page 61: ...Mastercard and Visa ID Industrial Design IP Ingress Protection L1 Certification level 1 usually hardware firmware layer related L2 Certification level 2 usually software layer related LAN Local Area...

Page 62: ...onal barcode format PIN Personal Identification Number POS Point Of Sales QR Quick Response type of 2 dimensional barcode format RCM Regulatory Compliance Mark SAM Secure Access Module SCR Smart Card...

Page 63: ...User Manual Albert MTPT10 USER MANUAL P A G E 63 Appendix C Declaration of Conformity CE...

Page 64: ...USER MANUAL P A G E 64 Copyright for Print Published by Aevi International GmbH Heinz Nixdorf Ring 1 33106 Paderborn Germany Phone 49 0 52 51 6 93 30 info aevi com www aevi com Aevi International Gmb...

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