AEQ AM-04
Analog, AES/EBU and SDI embedded Audio Monitor with Alarm System
4
1.1.7. Guarantee
AEQ guarantees that this product has been designed and manufactured under a certified
Quality Assurance System and according to the ISO 9001/2002 Standard. AEQ therefore
Guarantees that the necessary test protocols to assure the proper operation and the
specified technical characteristics of the product have been followed and accomplished. This
includes that the general protocols for design and production and the particular ones for this
product are conveniently documented.
1. - The present guarantee does not exclude or limit in any way any legally recognized right
of the client.
2. - The period of guarantee is defined to be twelve natural months starting from the date of
purchase of the product by the first client. To be able to apply to the established in this
guarantee, it is compulsory condition to inform the authorized distributor or –to its effect- an
AEQ Sales office or the Technical Service of AEQ within thirty days of the appearance of the
defect and within the period of guarantee, as well as to facilitate a copy of the purchase
invoice and serial number of the product. It will be equally necessary the previous and
expressed conformity from the AEQ Technical Service for the shipment to AEQ of products
for their repair or substitution in application of the present guarantee. In consequence, return
of equipment that does not comply with these conditions will not be accepted.
3. -AEQ will at its own cost repair the faulty product once returned, including the necessary
labour to carry out such repair, whenever the failure is caused by defects of the materials,
design or workmanship. The repair will be carried out in any of the AEQ authorized Technical
Service Center. This guarantee does not include the freight charges of the product to or from
such Authorized Technical Service Center.
4. – No Extension of the Guarantee Period for repaired product shall be applied. Nor shall a
Substituted Products in application of this Guarantee be subject to Guarantee Period
Extension.
5. - The present guarantee will not be applicable in the following situations:
Improper use or Contrary use of the product as per the User or Instruction Manual; violent
manipulation; exhibition to humidity or extreme thermal or environmental conditions or
sudden changes of such conditions; electrical discharges or lightning; oxidation; modifications
or not authorized connections; repairs or non-authorized disassembly of the product; spill of
liquids or chemical products.
6. - Under no circumstances, whether based upon this Limited Guarantee or otherwise, shall
AEQ, S.A. be liable for incidental, special, or consequential damages derived from the use or
from the impossibility of using the product.
AEQ shall not be liable for loss of information in the disks or data support that have been
altered or found to be inexact, neither for any accidental damage caused by the user or other
persons manipulating the product.
