Warranty
Aeon Labs warrants to the original purchaser of Products that
for the Warranty Period (as defined below), the Products will be
free from material defects in materials and workmanship. The
foregoing warranty is subject to the proper installation,
operation and maintenance of the Products in accordance with
installation instructions and the operating manual supplied to
Customer. Warranty claims must be made by Customer in
writing within thirty (30) days of the manifestation of a
problem. Aeon Labs' sole obligation under the foregoing
warranty is, at Aeon Labs' option, to repair, replace or correct
any such defect that was present at the time of delivery, or to
remove the Products and to refund the purchase price to
Customer.
The "Warranty Period" begins on the date the Products is
delivered and continues for 12 months.
Any repairs under this warranty must be conducted by an
authorized Aeon Labs service representative and under Aeon
Labs’ RMA policy. Any repairs conducted by unauthorized
persons shall void this warranty.
Excluded from the warranty are problems due to accidents, acts
of God, civil or military authority, civil disturbance, war, strikes,
fires, other catastrophes, misuse, misapplication, storage
damage, negligence, electrical power problems, or modification
to the Products or its components.
Aeon Labs does not authorize any person or party to assume or
create for it any other obligation or liability in connection with
the Products except as set forth herein.
Aeon Labs will pass on to Customer all manufacturers’ Material
warranties to the extent that they are transferable, but will not
independently warrant any Material.
Customer must prepay shipping and transportation charges for
returned Products, and insure the shipment or accept the risk of
loss or damage during such shipment and transportation. Aeon
Labs will ship the repaired or replacement products to
Customer freight prepaid.
Customer shall indemnify, defend, and hold Aeon Labs and
Aeon Labs’ affiliates, shareholders, directors, officers,
employees, contractors, agents and other representatives
harmless from all demands, claims,
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