Problem
Possible cause
Solution
The product temperature
is too high.
Let the product tempera-
ture decrease to room
temperature before stor-
age.
The room temperature is
too high.
Decrease the room tem-
perature.
The compressor
does not start imme-
diately after press-
ing the FROSTMAT-
IC or COOLMATIC
button, or after
changing the tem-
perature.
This is normal, no error
has occurred.
The compressor starts af-
ter a period of time.
Water flows on the
rear plate of the re-
frigerator.
During the automatic de-
frosting process, frost de-
frosts on the rear plate.
This is correct.
Water flows into the
refrigerator.
The water outlet is clog-
ged.
Clean the water outlet.
Products prevent that wa-
ter flows into the water
collector.
Make sure that products
do not touch the rear
plate.
The temperature in
the appliance is too
low/high.
The temperature regula-
tor is not set correctly.
Set a higher/lower temper-
ature.
The door is not closed
correctly.
Refer to "Closing the
door".
The product temperature
is too high.
Let the product tempera-
ture decrease to room
temperature before stor-
age.
Many products are stored
at the same time.
Store less products at the
same time.
The temperature in
the refrigerator is
too high.
There is no cold air circu-
lation in the appliance.
Make sure that there is
cold air circulation in the
appliance.
The temperature in
the freezer is too
high.
Products are too near to
each other.
Store products so that
there is cold air circulation.
There is too much
frost.
Food is not wrapped cor-
rectly.
Wrap the food correctly.
The door is not closed
correctly.
Refer to "Closing the
door".
The temperature regula-
tor is not set correctly.
Set a higher temperature.
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