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11.4 

Ecological hints

• Set a programme without the

prewash phase to wash laundry with

normal soil.

• Always start a washing programme

with the maximum load of laundry

allowed.

• If you pre-treat the stains, you can use

a stain remover when you set a

programme with a low temperature.

• To use the correct quantity of

detergent, refer to the quantity

suggested by the detergent

producer.

12. 

CARE AND CLEANING

WARNING!

Refer to Safety chapters.

12.1 

External cleaning

Clean the appliance with mild soap and

warm water only. Fully dry all the

surfaces.

CAUTION!

Do not use alcohol, solvents

or chemical products.

CAUTION!

Do not clean the metal

surfaces with chlorine-based

detergent.

12.2 

Descaling

If the water hardness in your

area is high or moderate, we

recommend that you use a

water descaling product for

washing machines.

Regularly examine the drum to check for

limescale.
The regular detergents already contain

water softening agents, but we

recommend to run a cycle with empty

drum and a descaling product

occasionally.

Always follow the

instructions that you find on

the packaging of the

product.

12.3 

Maintenance wash

The repeated and prolonged use of low

temperature and short programmes can

cause detergent deposits, fluff residues,

bacterial growth and biofilm formation

inside the drum and the tub. This could

generate bad odours and mildew.
To eliminate these deposits and

hygienize the inner part of the appliance,

run a maintenance wash at least once a

month:

1.

Remove all laundry from the drum.

2.

Deactivate AutoDose function for

detergent and softener.

3.

Add manually small quantity of

powder detergent or a specific

product and run a cotton programme

with the highest temperature.

12.4 

Door seal

Regularly examine the seal and remove

all objects from the inner part.

12.5 

Cleaning the drum

Regularly examine the drum to prevent

unwanted deposits.
Rust deposits in the drum may occur due

to rusting foreign body in the washing or

tap water containing iron
Clean the drum with special products for

stainless steel.

ENGLISH

39

Summary of Contents for L8FEC962Q

Page 1: ...USER MANUAL EN User Manual Washing Machine L8FEC962Q ...

Page 2: ...RST USE 20 7 THE AUTODOSE TECHNOLOGY AUTODOSING 20 8 PROGRAMMES 27 9 WI FI CONNECTIVITY SETUP 31 10 DAILY USE 33 11 HINTS AND TIPS 38 12 CARE AND CLEANING 39 13 TROUBLESHOOTING 45 14 CONSUMPTION VALUES 50 15 TECHNICAL DATA 51 16 ACCESSORIES 52 17 PRODUCT INFORMATION SHEET IN REFERENCE TO E U REGULATION 1369 2017 52 www aeg com 2 ...

Page 3: ...e following data available Model PNC Serial Number The information can be found on the rating plate Warning Caution Safety information General information and tips Environmental information Subject to change without notice 1 SAFETY INFORMATION Before the installation and use of the appliance carefully read the supplied instructions The manufacturer is not responsible for any injuries or damage tha...

Page 4: ... supervision 1 2 General Safety Do not change the specification of this appliance This appliance is intended to be used in household and similar applications such as staff kitchen areas in shops offices and other working environments by clients in hotels motels bed breakfast and other residential type environments areas for communal use in blocks of flats or in launderettes Do not exceed the maxim...

Page 5: ... a damaged appliance Do not install or use the appliance where the temperature can be less than 0 C or where it is exposed to the weather The floor area on which the appliance is to be installed must be flat stable heat resistant and clean Make sure that there is air circulation between the appliance and the floor When the appliance is in its permanent position check if it is levelled correctly wi...

Page 6: ...e Centre for the other drain hose and the extension Make sure that there is access to the tap after the installation 2 4 Use WARNING Risk of injury electric shock fire burns or damage to the appliance Follow the safety instructions on the detergent packaging Do not put flammable products or items that are wet with flammable products in near or on the appliance Do not wash fabrics which are heavily...

Page 7: ...ackaging materials 3 Remove the internal film 4 Open the door and remove the polystyrene piece from the door seal and all the items from the drum 5 Carefully put the appliance down on its rear side 6 Put the front polystyrene packaging element on the floor under the appliance Make sure not to damage the hoses 7 Remove the polystyrene protection from the bottom 1 2 8 Fully clean and dry the bottom ...

Page 8: ...e illustration Make sure that the barriers are securely attached x4 A B Attach the sound barriers at a room temperature 13 Pull up the appliance in vertical position 14 Remove the power supply cable and the drain hose from the hose holders It is possible to see water flowing from the drain hose This is due to the testing with water of the appliance in factory 15 Remove the three bolts by using the...

Page 9: ...tment of the appliance level prevents the vibration noise and the movement of the appliance when in operation When the machine is installed on a plinth or if a washer dryer is stacked on the washing machine use the accessories described in chapter Accessories Read carefully the instructions supplied with the appliance and with the accessory 3 3 The inlet hose 1 Connect the water inlet hose to the ...

Page 10: ...e drain hose should be positioned at a height of not less than 60 cm and not more than 100 cm from the floor You can extend the drain hose to maximum 400 cm Contact the authorized service centre for the other drain hose and the extension It is possible to connect the drain hose in different ways 1 Make a U shape with the drain hose and put it around the plastic hose guide 2 On the edge of a sink F...

Page 11: ...re of fabric The AutoDose technology automatically dispenses the right amount of detergent according to the load the drawer has two integrated tanks detergent softener and two additional compartments for detergent and additives manual load It gives the highest use flexibility The Wi Fi connection and Remote Start enable you to start a cycle to interact with your washing machine and to check the wa...

Page 12: ...r The Lav Intenso option pre treats stubborn stains optimizing the effectiveness of washing performance 4 2 Appliance overview 1 2 3 9 5 6 7 4 10 8 11 12 1 Worktop 2 Detergent dispenser with AutoDose tanks and manual compartments 3 Control panel 4 Door handle 5 Rating plate 6 Drain pump filter 7 Feet for levelling the appliance 8 Drain hose 9 Inlet hose connection 10 Mains cable 11 Transit bolts 1...

Page 13: ... Programmes chapter An option can exclude another one in this case the appliance doesn t allow you to set the incompatible options together Make sure the screen and touch buttons are always clean and dry 1 Programme di al For selecting the desired washing programme Refer to Pro grammes chapter for more details 2 Display It provides information about the setting programme Refer to Display paragraph...

Page 14: ... the appliance proposes the de fault setting of the washing programme again 6 Inicio Pausa touch button Touch this button to start pause the appliance or interrupt a run ning programme 7 Extra Rápido touch button With this option you can decrease the programme duration If your laundry is normally or lightly soiled it may be advisable to shorten the washing programme Touch this button once to decre...

Page 15: ...the required delay The time increases by steps of 30 minutes up to 90 and from 2 hours up to 20 h After touching the Inicio Pausa button the display shows the indicator and the selected delay time and the appliance begins the countdown 9 Vapor Plus touch button This option adds a steam phase followed by a short anti crease phase at the end of the washing programme The steam phase reduces fabric cr...

Page 16: ...rgent or additive in the manual compartment If you press detergent tank button while Lav Intenso option is active AutoDose func tion is switched off but Lav Intenso option still remains active in manual mode Pré lav Use this option to add a pre wash phase at 30 C before the washing phase This option is recommended for heavily soiled laundry espe cially if containing sand dust mud and other solid p...

Page 17: ...n cheaper electricity tariffs are available In some pro grammes the rinses are performed with more water The display shows the indicator The door stays locked The drum turns regularly to reduce creasing You must drain the water to unlock the door Touch the Inicio Pausa button button the appliance performs only the draining phase The appliance empties the water out automatical ly after approximatel...

Page 18: ...xcept On Off button Before you touch the Inicio Pausa button the appliance can not start The appliance keeps the selection of this option after you switch it off Acoustic signals This appliance is provided with different acoustic signals that op erate when You activate the appliance special short tune You deactivate the appliance special short tune You touch the buttons click sound You make a wron...

Page 19: ...during prewash and wash phase Rinsing phase indicator it flashes during rinse phase The indicator appears when the Aclarado Extra Enxague extra option is activated Spin and drain phase indicator It flashes during spin and drain phase Steam phase indicator Anti crease phase indicator Drum clean indicator This is a recommendation to perform the drum cleaning Child safety lock indicator Time saving i...

Page 20: ...installation or before first use you may observe some water in the appliance This is a residual water left in the appliance after a full functional test in the factory to ensure the appliance is delivered to customers in perfect working order and is no cause for concern 1 Make sure that all transit bolts have been removed from the appliance 2 Make sure that the electrical power is available and th...

Page 21: ...reatments in the proper manual filling compartment Please refer to AutoDose and options compatibility with programmes in Programmes chapter Further explanations on AutoDose and activation of advanced settings are available downloading the APP 7 2 Detergent dispenser with AutoDose tanks and manual compartments When using detergent and any other treatments always follow the instructions that you fin...

Page 22: ...y If the washing results are not satisfying or there is too much foam during washing you may need to change the factory setting Read in the paragraph AutoDose configuration mode how to change the basic setting but before 1 Identify the water hardness level Check the water hardness level in your area The levels are generally indicated as soft medium and hard If necessary please contact your local w...

Page 23: ...ion off and on The display shows OFF when a tank is disabled or shows tank indicator when it is enabled 5 To set basic dosage touch related tank buttons until default dosage laundry product and two arrows on bottom of display appear Touch the Temp C button repeatedly to adjust the dosage upwards and the Centrif button to adjusts it downwards Minimum step is 1 ml 6 After about 10 seconds the displa...

Page 24: ...s slowly and continuously on the display It will stop blinking when the compartment is refilled If tank is not refilled once a programme has started the indicator will stop blinking and stay steadily lit Once the programme is finished it will start blinking again Unless AutoDose is turned OFF if a compartment has reached low level the set dosage for that compartment will be shown by the display fo...

Page 25: ...ng as default choice you can deactivated the AutoDose tanks completely Once you have entered the AutoDose configuration mode by pressing Temp C and the Centrif buttons 1 Tap on the button or button until display shows the AutoDose is excluded completely for related tank or both 2 After about 10 seconds the display returns to the programme information screen 7 9 Manual filling the detergent and add...

Page 26: ...r can become viscous or dry out It is needed to clean the drawer as indicated in Care and Cleaning chapter 7 10 Drawer open indication When a programme is running the detergent drawer must always be closed A sensor in the drawer detects if the drawer is open or not properly closed while the programme is running In such case the appliance will immediately be paused If you press the Inicio Pausa but...

Page 27: ... soil Delicados Delicate fabrics such as acrylics viscose and mixed fabrics requiring gentler washing Normal soil Lana Lãs Seda Machine washable wool hand washable wool and other fabrics with hand washing care symbol2 Steam programme Vapor Steam programme for cotton and synthetic items Steam can be used for dried3 washed or worn once laundry This programme reduce creases and odours4 and relaxes th...

Page 28: ...for fabric softener Manual Reduce the laundry load to 1 kg To further improve the water repellent restor ing action dry the laundry in a tumble dryer by setting the Outdoor drying programme if available and if the garment care label permits tumble drying 1 Standard programmes for the Energy Label consumption values According to regulation 1061 2010 the programmes Algod ECO at 60 C and the programm...

Page 29: ...ld 1200 rpm 1200 rpm 400 rpm 4 kg Delicados 30 C 40 C Cold 800 rpm 1200 rpm 400 rpm 2 kg Lana Lãs Seda 40 C 40 C Cold 1200 rpm 1200 rpm 400 rpm 1 5 kg Steam programme Vapor 1 kg Washing programmes Anti Alergia 60 C 1600 rpm 1600 rpm 400 rpm 9 kg 20 min 3 kg 30 C 40 C 30 C 1200 rpm 1200 rpm 400 rpm 3 kg Outdoor 30 C 40 C Cold 1200 rpm 1200 rpm 400 rpm 2 5 kg1 1 kg2 1 Washing programme 2 Washing pro...

Page 30: ...Lana Lãs Seda Vapor Anti Alergia 20 min 3 kg Outdoor AutoDose AutoDose Deter gent AutoDose Fabric Softener Others Centrif Rinse Hold Extra Silent Lav Intenso1 Pré lav Aclarado Extra Enxague extra Extra Rápido 2 Aclarado Enxag Centrif www aeg com 30 ...

Page 31: ...d that the garments are wash ed according to the instructions issued by the manufacturer of this washing machine Follow the garment care label for drying and other laundry instructions M1361 The Woolmark symbol is a Certification mark in many countries 9 WI FI CONNECTIVITY SETUP This chapter describes how to connect the smart appliance to the Wi Fi network and to link it to mobile devices By this ...

Page 32: ...and hold the and the buttons for a few seconds simultaneously until a click sounds Release the buttons appears on the display for 5 seconds and the indicator starts blinking The wireless module begins starting up Make sure that you APP is ready for connection 3 After about 45 seconds Access Point appears on the display The access point will be open for about 3 minutes As long as the appliance is a...

Page 33: ...r stops blinking the Remote Start is not activated but the set programme starts To remove the Remote Start tap on the Remote Start button and confirm by pressing the Inicio Pausa button 9 4 Over the air update The App may propose an update for downloading new features The update is accepted via App only If a programme is running the App notifies that the update will start at the end of the program...

Page 34: ...ncel temporary settings Please refer to AutoDose configuration mode paragraph in The AutoDose Technology Autodosing chapter 1 Turn the programme dial to select the desired washing programme The related programme indicator comes on The indicator of the Inicio Pausa button flashes The display shows an indicative programme duration the maximum declared load for the set programme only for a few second...

Page 35: ...w countdown 10 7 The ProSense load detection The programme duration in the display is referred to a medium high load After touching the Inicio Pausa button the maximum declared load indicator goes off the indicator flashes the ProSense starts the laundry load detection 1 The appliance detects the load in the first 30 seconds the indicator comes on and the indicator flashes the drum rotates shortly...

Page 36: ...shing programme continues 10 10 Cancelling a running programme 1 Press the On Off button to cancel the programme and to deactivate the appliance 2 Press the On Off button again to activate the appliance Now you can set a new washing programme If the ProSense phase is already carried out and the water filling is already started the new programme starts without repeating the ProSense phase The water...

Page 37: ...s at regular intervals to prevent the creases in the laundry The door stays locked You must drain the water to open the door 1 If necessary touch the Centrif button to decrease the spin speed proposed by the appliance 2 Touch the Inicio Pausa button If you have set the appliance drains the water and spins If you have set the appliance only drains the water The option indicator or goes off while th...

Page 38: ...icio Pausa button The spin phase continues Button up pillowcases close zippers hooks and poppers Tie up belts cords shoelaces ribbons and any other loose elements Empty pockets and unfold the items 11 2 Stubborn stains For some stains water and detergent is not sufficient We recommend that you pre treat these stains before you put the items in the appliance Special stain removers are available Use...

Page 39: ...ftening agents but we recommend to run a cycle with empty drum and a descaling product occasionally Always follow the instructions that you find on the packaging of the product 12 3 Maintenance wash The repeated and prolonged use of low temperature and short programmes can cause detergent deposits fluff residues bacterial growth and biofilm formation inside the drum and the tub This could generate...

Page 40: ...he drum cleaning has been performed the icon disappears 12 6 Cleaning the detergent dispenser and the AutoDose tanks CAUTION Do not change brand or type of detergent fabric softener or additives inside the tanks without cleaning both tanks before Before cleaning make sure that the all compartments are empty To prevent possible deposits of dried detergent clotted fabric softener formation of mould ...

Page 41: ...e bottom cover as indicated in the picture 7 Make sure that all detergent residue is removed from the conveyor Use only soft damp clothes 8 Put bottom cover back to its position by aligning its holes on drawer hooks as indicated in the picture Close it till click sound WARNING Do not clean with any sharp and metal brushes ora any tools pumps or sensors allocated on the back of the detergent drawer...

Page 42: ...and press till click sound c Place the top cover on the tanks compartment and press till click sound d Replace components on manual compartment 11 Insert the detergent dispenser into the guide rails and gently close it till click sound Run the rinsing programme without any clothes in the drum To restore the functionality refill tanks with detergent and softener If you place a wrong additives in th...

Page 43: ...n Proceed as follows to clean the pump 1 Open the pump cover 1 2 2 Place a suitable bowl below the drain pump access to collect the water that flows out 3 Open the chute downwards Always keep a rag nearby to dry up any water spillages when removing the filter 4 Turn the filter 180 degrees in anti clockwise direction to open it without removing Let the water flow out 5 When the bowl is full of wate...

Page 44: ...ain procedure you must activate the drain system again a Put 2 litres of water in the main wash compartment of the detergent dispenser b Start the programme to drain the water 12 8 Cleaning the inlet hose and the valve filter It is recommended to clean both the filters of the inlet hose and valve occasionally to remove any deposit collected over the time 1 Remove the inlet hose from the tap and cl...

Page 45: ... or drop below remove the remaining water from the inlet hose and the drain pump 1 Disconnect the mains plug from the mains socket 2 Close the water tap 3 Put the two ends of the inlet hose in a container and let the water flow out of the hose 4 Empty the drain pump Refer to the emergency drain procedure 5 When the drain pump is empty install the inlet hose again WARNING Make sure that the tempera...

Page 46: ...was not finished properly or the appliance stopped too early If the alarm code appears again contact the Authorized Service Center and communicate it The anti flood device is on Disconnect the appliance and close the water tap Contact the Authorised Service Centre WARNING Deactivate the appliance before carrying out any check 13 2 Possible failures Problem Possible solution The programme does not ...

Page 47: ...u set a programme without drain phase Set the drain programme if you set an option which ends with water in the tub The spin phase does not operate or the washing cycle lasts longer than usual Set the spin programme Make sure that the drain filter is not clogged Clean the fil ter if necessary Refer to Care and cleaning Adjust manually the items in the tub and start the spin phase again This proble...

Page 48: ...d using the microwave and the remote control at the same time The appliance makes an unusual noise and vi brates Make sure the levelling of the appliance is correct Refer to Installation instruction Make sure that the packaging and or the transit bolts are removed Refer to Installation instruction Add more laundry in the drum The load may be too small The programme duration increases or decreases ...

Page 49: ...codes Deactivate and activate the appliance If the problem continues contact the Authorised Service Centre 13 3 Emergency door opening In case of power failure or functioning failure the appliance door remains locked The washing programme continues when the power is restored If the door remains locked in case of failure it is possible to open it using the emergency unlock function Before opening t...

Page 50: ...rior notice to improve the quality of product During the washing programme the Prosense technology can vary the wash duration and the consumption values For more details see The Prosense load detection paragraph in Daily Use chapter Programmes Load kg Energy consump tion kWh Water consump tion litre Approxi mate pro gramme duration minutes Remain ing mois ture 1 Algod 60 C 9 1 87 85 240 44 Algod 4...

Page 51: ...nd EU commission regulation No 1275 2008 15 TECHNICAL DATA Dimension Width Height Depth Total depth 600 mm 850 mm 630 mm 660 mm Electrical connection Voltage Overall power Fuse Frequency 230 V 2200 W 10 A 50 Hz Level of protection against ingress of solid particles and moisture ensured by the protective cover ex cept where the low voltage equipment has no pro tection against moisture IPX4 Water su...

Page 52: ...actured and approved by AEG Verify the compatible stacking kit by checking the depth of your appliances The stacking kit can be used only with the appliances specified in the leaflet provided with the accessory Read carefully the instructions supplied with the appliance and with the accessory WARNING Do not put the tumble dryer under the washing machine 16 4 Pedestal with the drawer To raise your ...

Page 53: ...programmes at 60 C and 40 C at full and partial load Actual water consumption will depend on how the appliance is used 10500 Spin drying efficiency class on a scale from G least effi cient to A most efficient A Maximum spin speed in rpm 1551 Remaining moisture content in 44 The standard 60 C cotton programme and the stand ard 40 C cotton programme are the standard washing programmes to which the i...

Page 54: ...09 125 EC 18 ENVIRONMENTAL CONCERNS Recycle materials with the symbol Put the packaging in relevant containers to recycle it Help protect the environment and human health by recycling waste of electrical and electronic appliances Do not dispose of appliances marked with the symbol with the household waste Return the product to your local recycling facility or contact your municipal office www aeg ...

Page 55: ...ENGLISH 55 ...

Page 56: ...splay the complete copy of the licenses in the AEG App that can be downloaded from the corresponding App store from the License menu section It is possible to download the source code of the open source software used in the product by searching for Wi Fi Module Software version in NIUX subfolder at the following website http aeg opensoftwarerepository com www aeg com shop 157025671 A 322019 ...

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