13.
TROUBLESHOOTING
WARNING!
Refer to Safety chapters.
13.1
Introduction
The appliance does not start or it stops
during operation.
First try to find a solution to the problem
(refer to the table). If the problem
persists, contact the Authorised Service
Centre.
In case of major problems, the acoustic
signals operate, the display shows an
alarm code and the
Start/Pause
button
may flash continuously:
•
- The appliance does not fill with
water properly.
Start the appliance again by pressing
Start/Pause button. After 5 seconds
the door will be unlocked.
•
- The appliance does not drain
the water.
•
- The appliance door is open or
not closed correctly. Please check the
door!
If the appliance is
overloaded, remove
some items from the
drum and/or keep
pressed the door while
touching the Start/Pause
button until the indicator
stops flashing (see
the picture below).
•
- The mains supply is unstable.
Wait until the mains supply is stable.
•
- No communication between
electronic elements of the appliance.
Switch it off and switch on again.
The programme was not finished
properly or the appliance stopped
too early. If the alarm code appears
again, contact the Authorised Service
Centre.
•
- The anti-flood device is on.
Disconnect the appliance and close
the water tap. Contact the Authorised
Service Centre.
WARNING!
Deactivate the appliance
before carrying out any
check.
13.2
Possible failures
Problem
Possible solution
The programme does
not start.
• Make sure that the mains plug is connected to the mains
socket.
• Make sure that the appliance door is closed.
• Make sure that there is no damaged fuse in the fuse box.
• Make sure that the Start/Pause
has been touched.
• If the delay start is set, cancel the setting or wait for the end
of countdown.
• Deactivate the Child Lock function if it is on.
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