defective parts or workmanship. This
warranty does not cover:
a) light globes, batteries, filters or
similar perishable parts;
b) parts and Appliances not
supplied by Electrolux;
c) cosmetic damage which does not
affect the operation of the
Appliance;
d) damage to the Appliance caused
by:
– negligence or accident;
– misuse or abuse, including
failure to properly maintain or
service;
– improper, negligent or faulty
servicing or repair works done
by anyone other than an
Electrolux authorised repairer
or ASC;
– normal wear and tear;
– power surges, electrical storm
damage or incorrect power
supply;
– incomplete or improper
installation;
– incorrect, improper or
inappropriate operation;
– insect or vermin infestation;
– failure to comply with any
additional instructions
supplied with the Appliance;
In addition, Electrolux is not liable
under this warranty if:
– the Appliance has been, or
Electrolux reasonably
believes that the Appliance
has been, used for purposes
other than those for which the
Appliance was intended,
including where the Appliance
has been used for any non-
domestic purpose;
– the Appliance is modified
without authority from
Electrolux in writing;
– the Appliance’s serial number
or warranty seal has been
removed or defaced.
8. How to claim under this warranty:
To enquire about claiming under this
warranty, please follow these steps:
a. carefully check the operating
instructions, user manual and the
terms of this warranty;
b. have the model and serial
number of the Appliance
available;
c. have the proof of purchase (e.g.
an invoice) available;
d. telephone the numbers shown
below.
9. Australia: For Appliances and
services provided by Electrolux in
Australia: Electrolux goods come with
guarantees that cannot be excluded
under the Australian Consumer Law.
You are entitled to a replacement or
refund for a major failure and for
compensation for any other
reasonably foreseeable loss or
damage. You are also entitled to
have the Appliance repaired or
replaced if the Appliance fails to be of
acceptable quality and the failure
does not amount to a major failure.
‘Acceptable quality’ and ‘major
failure’ have the same meaning as
referred to in the ACL.
10. New Zealand: For Appliances and
services provided by Electrolux in
New Zealand, the Appliances come
with a guarantee by Electrolux
pursuant to the provisions of the
Consumer Guarantees Act, the Sale
of Goods Act and the Fair Trading
Act. Where the Appliance was
purchased in New Zealand for
commercial purposes the Consumer
Guarantee Act does not apply.
11. Confidentiality: You accept that if
you make a warranty claim,
Electrolux and its agents including
ASC may exchange information in
relation to you to enable Electrolux to
meet its obligations under this
warranty.
Important Notice
Before calling for service, please ensure that the steps listed in clause 8 above have been
followed.
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