Problem
Possible cause
Remedy
You can hear sparking for a
few seconds after the flame
goes out and automatic re-
ignition is performed.
Air currents around the burn‐
er.
Make sure that air currents
from windows or doors do
not extinguish the flame.
Burner cap or crown are
placed incorrectly.
Place burner cap and crown
in correct position.
Metal part of the flame safe‐
ty device is dirty.
Refer to "Care and clean‐
ing".
comes on.
Automatic Switch Off oper‐
ates.
Deactivate the hob and acti‐
vate it again.
comes on.
The Child Safety Device
function operates.
Refer to "Daily use".
comes on.
The flame does not light up
in 3 attempts.
To reset the warning turn
off and turn on again the
hob.
When the display function
reappears, after light ani‐
mation, touch , release it
and then touch within 3
seconds. When you see
the warning is reset.
Burner cap or crown are
placed incorrectly.
Metal part of the flame safe‐
ty device is dirty (Refer to
"Care and cleaning").
You can hear a constant
beep noise.
The electrical connection is
incorrect.
Disconnect the hob from the
electrical supply. Ask a
qualified electrician to check
the installation.
comes on.
The hob is too hot.
Wait a few minutes for cool
down the hob. If possible,
put the large cookware on
the rear burners.
comes on.
The hob is overheated.
Wait for 30 minutes and fol‐
low the same procedure as if
warning appeared.
If the problem persist, con‐
tact an Authorised Service
Centre.
comes on.
Too many attempts to clear
the warning .
Wait for 15 minutes.
If the problem persist, con‐
tact an Authorised Service
Centre.
ENGLISH
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