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Problem
Possible cause
Remedy
The oven does not heat up.
The necessary settings are
not set.
Make sure that the settings
are correct.
The oven does not heat up.
The automatic switch-off is
activated.
Refer to "Automatic switch-
off".
The oven does not heat up.
The door is not closed cor‐
rectly.
Fully close the door.
The oven does not heat up.
The fuse is blown.
Make sure that the fuse is
the cause of the malfunction.
If the fuse is blown again
and again, contact a quali‐
fied electrician.
The lamp does not operate.
The lamp is defective.
Replace the lamp.
The display prompts to set
the Language.
There was a power cut lon‐
ger than 3 days.
Refer to "Before first use"
chapter.
The display prompts to set
the Language.
The demo mode is activated. Turn off demo mode in:
Menu / Basic Settings /
DEMO. Activation / deactiva‐
tion code: 2468.
The display shows F111.
The plug of the food sensor
is not correctly installed into
the socket.
Put the plug of the food sen‐
sor as far as possible into
the socket.
The display shows an error
code that is not in this table.
There is an electrical fault.
• Deactivate the oven with
the house fuse or the
safety switch in the fuse
box and activate it again.
• If the display shows the
error code again, contact
the Customer Care De‐
partment.
Steam and condensation
settle on the food and in the
cavity of the oven.
You left the dish in the oven
for too long.
Do not leave the dishes in
the oven for longer than 15 -
20 minutes after the cooking
process ends.
12.2 Service data
If you cannot find a solution to the
problem yourself, contact your dealer or
an Authorised Service Centre.
The necessary data for the service
centre is on the rating plate. The rating
plate is on the front frame of the oven
cavity. Do not remove the rating plate
from the oven cavity.
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