Problem
Possible cause
Solution
Temperature is set incorrect-
ly.
Refer to "Operation" chap-
ter.
The compressor does not
start immediately after
pressing the FROSTMATIC,
or after changing the tem-
perature.
This is normal, no error has
occurred.
The compressor starts after a
period of time.
Temperature cannot be set.
The FROSTMATIC function
is switched on.
Refer to "FROSTMATIC
function".
The temperature in the ap-
pliance is too low/too high.
The temperature regulator is
not set correctly.
Set a higher/lower tempera-
ture.
The lid is not closed correct-
ly.
Refer to "Opening and clos-
ing the lid".
The products' temperature
is too high.
Let the product temperature
decrease to room tempera-
ture before storage.
Many products are stored at
the same time.
Store less products at the
same time.
The thickness of the frost is
greater than 4-5 mm.
Defrost the appliance.
The lid has been opened of-
ten.
Open the lid only if necessa-
ry.
The FROSTMATIC function
is switched on.
Refer to "FROSTMATIC
function".
Products to be frozen are
placed too closely to each
other.
Make sure that there is cold
air circulation in the appli-
ance.
8.2
Customer Service
If your appliance is still not working
properly after making the above checks,
contact the nearest Authorised Service
Centre.
To obtain fast service, it is essential that
when you apply for it you specify the
model and serial number of your
appliance which can be found either on
the guarantee certificate or on the rating
plate located on the external right side
of the appliance.
8.3
Replacing the lamp
The appliance is equipped
with a longlife LED interior
light.
WARNING!
Do not remove the lamp
cover at the time of
replacement. Do not
operate the freezer if the
lamp cover is damaged or
missing.
1.
Disconnect the mains plug from the
mains socket.
www.aeg.com
12
