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motor Will NOT Start – Check For:

Make sure the terminal board connections agree with the wiring diagram on motor data plate label. Be sure
motor is wired for available field supply voltage (see pump operating label).
1. Improper or loose wiring connections; open switches or relays; tripped circuit breakers, or blown fuses.

Solution

: Check all connections, circuit breakers, and fuses. Reset tripped breakers or replace blown fuses.

2. Manually check rotation of motor shaft for free movement and lack of obstruction.

Solution

: Refer to

Steps 3 & 4 of “Shaft Seal Change Instructions” in this manual.

3. If you have a timer, be certain it is working properly. Bypass it if necessary.

motor Shuts OFF – Check For:

1. Low voltage at motor or power drop (frequently caused by undersized wiring or extension cord use).

Solution

: Contact qualified professional to check that the wiring gauge is heavy enough.

NOTE

: Your Advantage pump motor is equipped with an “automatic thermal overload protector.” The motor

will automatically shut off if power supply drops before heat damage can build up causing windings to burn
out. The “thermal overload protector” will allow the motor to automatically restart once the motor has cooled.
It will continue to cut On/Off until the problem is corrected. Be sure to correct cause of overheating.

motor hums, But Does NOT Start – Check For:

1. Impeller jammed with debris. 

Solution

: Have a qualified repair professional open the pump and remove

the debris.

Low Flow – Generally, Check For:

1. Clogged or restricted strainer or suction line.  

Solution

: Contact a qualified repair professional.

2. Undersized pool piping.  

Solution

: Correct piping size.

3. Plugged or restricted discharge line of filter, valve partially closed (high gauge reading).  

Solution

: Sand

filters  – backwash  as  per  manufacturer’s  instructions;  D.E.  filters  – backwash  as  per  manufacturer’s
instructions; Cartridge filters – clean or replace cartridge.

4. Air leak in suction (bubbles issuing from return fittings).  

Solution

: Re-tighten suction and discharge

connections using Teflon tape. Inspect other plumbing connections and tighten as required.

5. Plugged, restricted, or damaged impeller. 

Solution

: Replace including new seal assembly.

Noisy pump – Check For:

1. Air leak in suction piping, cavitations caused by restricted or undersized suction line or leak at any joint,

low water level in pool, and unrestricted discharge return lines. 

Solution

: Correct suction condition or throttle

return lines, if practical. Holding hand over return fitting will sometimes prove this point or putting in a
smaller eyeball fitting.

2. Vibration due to improper mounting, etc.  

Solution

: Mount the pump on a level surface and secure the pump

to the equipment pad.

3. Foreign matter in pump housing. Loose stones/debris hitting impeller could be cause. 

Solution

: Clean the

pump housing.

4. Motor bearings noisy from normal wear, rust, overheating, or concentration of chemicals causing seal

damage which will allow chlorinated water to seep into bearings wiping out the grease causing bearing to
whine.  

Solution

: All seal leaks should be replaced at once.

14

TROUBLESHOOTING

Summary of Contents for PC34

Page 1: ...s manual carefully and completely CAUTION We highly recommend a qualified professional install and service this product WARNING This manual contains important safety information that must be furnished to the end user of this product FAILURE TO READ AND FOLLOW ALL INSTRUCTIONS COULD RESULT IN SERIOUS INJURY SAVE THIS INSTRUCTION MANUAL PC34 OWNER S MANUAL INSTALLATION OPERATION PARTS ...

Page 2: ...ode NEC ATTENTION INSTALLER ThIS mANUAL CONTAINS ImpORTANT INFORmATION ABOUT ThE INSTALLATION OpERATION AND SAFE USE OF ThIS pUmp ThAT mUST BE FURNIShED TO ThE END USER OFThIS pRODUCT FAILURE TO READAND FOLLOWALL INSTRUCTIONS COULD RESULT IN SERIOUS INJURY WARNING To reduce risk of injury do not permit children to use or climb on this product Closely supervise children at all times Components such...

Page 3: ...onductor size 8 or larger Run a continuous wire from external bonding lug to reinforcing rod or mesh Connect a No 8 AWG 8 4 mm2 solid copper bonding wire to the pressure wire connector provided on the motor housing and to all metal parts of swimming pool spa or hot tub and to all electrical equipment metal piping except gas piping and conduit within 5 ft 1 5m of inside walls of swimming pool spa o...

Page 4: ... all system valves must be set in a position to allow system water to return back to the pool Do not change filter control valve position while system pump is running Before starting system pump fully open filter manual air relief valve Do not close filter manual air relief valve until a steady stream of water not air or air and water mix is discharged from the valve All suction and discharge valv...

Page 5: ...ump is exceptionally quiet and uses up to 40 less electricity than competitive booster pumps Pump design allows for easy installation and service Suitable for use with all pressure cleaners requiring a booster pump Tall mounting base allows for increased motor ventilation as well as protection from flooding Drain plug requires no tools for installation and removal Volute may be re oriented in the ...

Page 6: ...clean Pump motors require free circulation of air for cooling pUmp mOUNTING Install pump on a level concrete slab or other rigid base to meet all local and national codes Secure pump to base with screws or bolts to further reduce vibration and stress on pipe or hose joints The base must be level rigid and vibration free pump mount must Allow pump inlet height to be as close to water level as possi...

Page 7: ...strict flow For better efficiency use the fewest possible fittings but at least two suction outlets Avoid fittings that could cause an air trap Pool and spa fittings MUST conform to the InternationalAssociation of Plumbing and Mechanical Officials IAPMO standards Use a non entrapping suction fitting in pool multiple drains or double suction skimmer and main drain pipe Sizing Chart 7 INSTALLATION I...

Page 8: ...ing on electrical connections Fire hazard match supply voltage to motor nameplate voltage Insure that the electrical supply available agrees with the motor s voltage phase and cycle and that the wire size is adequate for the HP kW rating and distance from the power source Use copper conductors only Voltage Voltage at motor mUST NOT be more than 10 above or below motor name plate rated voltage or m...

Page 9: ...l suction and discharge valves mUST be OpEN as well as filter manual air relief valve if available on filter when starting the circulating pump system for the first time or after servicing the system Failure to do so could result in severe personal injury Starting the pump The filtration system pump must be running and an automatic pool cleaner must be connected before starting the booster pump If...

Page 10: ...bearings and shaft seals No lubrication is necessary Keep motor clean Insure motor air vents are free from obstruction to avoid damage Do NOT use water to hose off motor Occasionally shaft seals must be replaced due to wear or damage See Shaft Seal Change Instructions in this manual Storage Winterization WARNING Separation hazard Do not purge the system with compressed air Purging the system with ...

Page 11: ...fety precautions should always be observed including the following Failure to follow instructions may result in severe personal injury or death A WARNING To reduce risk of injury do not permit children to use this product B Disconnect all electrical power service to pump before beginning shaft seal replacement C Only qualified personnel should attempt rotary seal replacement Contact your local aut...

Page 12: ...3 of this manual for pump component locations 7 Clean and lightly lubricate the motor shaft and seal recesses in the seal plate item 7 with a dilute solution of nongranulated liquid type soap Gently wipe the polished face of the ceramic seal with a soft cotton cloth Lubricate the rubber cup on the ceramic seat and press it firmly into the recess of the seal plate item 7 with the polished ceramic s...

Page 13: ...ller 6 310108 Shaft Seal Assembly 7 310109 Seal Plate Assembly 8 310110 Nut 9 310111 Shaft Adapter 10 310112 Base Mounting Bolts 11 310113 Motor Support Base 12 310114 Motor Base Insulator 13 310115 Motor Insulator Ref No part No Description PARTS LIST FOR PC34 PUMP 3 4 5 6 1 2 7 9 10 11 8 12 13 ...

Page 14: ...e the debris Low Flow Generally Check For 1 Clogged or restricted strainer or suction line Solution Contact a qualified repair professional 2 Undersized pool piping Solution Correct piping size 3 Plugged or restricted discharge line of filter valve partially closed high gauge reading Solution Sand filters backwash as per manufacturer s instructions D E filters backwash as per manufacturer s instru...

Page 15: ...uct Incidental consequential or other damages will not be paid by Advantage Inc including but not limited to the cost of labor and or water or chemical loss or any damages that occur Damage cause by improper chemical treatment or corrosion Damage caused by Acts of God or nature Employment of the product for other than it s intended use Motor damage caused by improper electrical connections and or ...

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