Zone10e User Manual
36
AAWACA Status
The below info may be useful to the homeowners I.T professional when
troubleshooting remote access in the AAWACAv2 app.
Status
Cause
Solution
3, 6, 9
No internet access – cannot
contact server
Confirm tablet is connected to
the home Wi-Fi network.
Open browser & confirm you
can load a web page such as
www.google.com.au
Check your router is connected
to the internet.
4
No UPNP detected
Check your router has UPNP
enabled.
7, 10
UPNP is detected but still trying
Ensure router has default
firewall settings.
5, 8, 11
Success
Your remote access should be
working, if you are having
troubles try connecting via Wi-
Fi & clearing stored systems
before retrying remotely.
