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5/23/2019 

 

Document Kiosk

 Assembly and Operation Instructions 

www.advancedkiosks.com

 

 

Our Support 

 
The  Document  Kiosk  is  a  reasonably  priced,  high  quality  kiosk.  We  are  happy  to  help 
you with any problems after you have read the manuals to learn about this product.  
 
Advanced Kiosks will support you in ownership as long  as  you own your kiosk, 

within 

reason

. Selling or giving it to another company or person will void  any  and all support 

and warranty.  There are a few prerequisites: 
 

 

The person assembling and installing the kiosk must be familiar with setting up 
computers, printers, monitors and must be able to read and follow directions.  

 

 

You  have  read  and  followed  the  directions  in  this  document  as  well  as  the 
directions  for  the  touch  screen  monitor  and  computer.  These  documents  are 
included  with  your  equipment  or  are  located  on  the  computer.  We  strongly 
suggest  you  read  these  documents,  so  that  you  can  get  the  full  value  of  this 
kiosk. 

 

 

The following are questions we can not answer:  

 

o

 

Network  questions.  This  is  not  part  of  our  equipment  and  we  do 
not know your network, or your security procedures so we cannot 
help you here. 

 

o

 

Virus questions - this is also part of your network/software. 

 

o

 

Electrical wiring of your building or location.  

 

For other questions, visit the knowledge base, or the support tab on our website: 

https://advancedkiosks.com/knowledgebase/

 

https://advancedkiosks.com/about-advanced-kiosks/kiosk-support/

 

 
 

Taxes 

All  products  from  Advanced  Kiosks  are  made  and  shipped  from  New  Hampshire.  New 
Hampshire  has  no  sales  tax.    If  it  is  required  for  anyone  who  is  purchasing  one  of  our 
products  to  pay  taxes  to  another  state  this  is  the  responsibility  of  the  person  or 
organization purchasing from Advanced Kiosks 
 
 
 
 
 

Summary of Contents for Document Kiosk

Page 1: ...Important Read this whole manual before assembling Owners Manual for Document Kiosk with WiFi Mag Strip Reader VOIP and or printer options AK DK OM 5 23 2019 Engage Interact Satisfy ...

Page 2: ... Door Info 8 INSTALLING OPTIONAL EQUIPMENT 9 Printers 9 SETUP AND OPERATION 10 BASIC SETUP 10 Assembly of the Kiosk 10 Head Area 11 Computer 12 Startup 13 Back Up Your Information 13 SPECIFICATIONS 14 COMPUTER 14 Mini ITX Main board 14 Power Requirements 15 Graphic Area 15 Equipment Manuals 16 SOLVING PROBLEMS 17 Troubleshooting Tips 17 MAINTENANCE OF KIOSK 18 CLEANING AND MAINTENANCE 18 Touch Scr...

Page 3: ...sor 4 GB of Ram a 120 GB SSD The Document Kiosk operates Windows 10 Professional Precautions Do not assemble the kiosk until all the directions have been read and understood Do not plug in the power until all the directions have been read and the kiosk is fully assembled Do not use kiosk with an extension cord that does not have grounding The Document Kiosk has been designed for indoor use only Ou...

Page 4: ...5 23 2019 Document Kiosk Assembly and Operation Instructions www advancedkiosks com 4 ...

Page 5: ...puter These documents are included with your equipment or are located on the computer We strongly suggest you read these documents so that you can get the full value of this kiosk The following are questions we can not answer o Network questions This is not part of our equipment and we do not know your network or your security procedures so we cannot help you here o Virus questions this is also pa...

Page 6: ...d floors use four 10 wood screws 1 5 inches long Each screw must be able to take a pull force of 300 lbs and must securely go into the sub flooring If there is any question of the stability of the kiosk move it to a more secure location Use at least a 10 anchor bolt nothing smaller The holes in the bottom of the kiosk are 0 20 diameters These are accessed through the lower section of the kiosk thr...

Page 7: ...ocate your anchor to a wall stud or other wall support Shown below are the wall mounts on the kiosk with the first image showing the mounts facing inward so that they are less visible and the second image shows them facing outward where they are more visible Both configurations will provide ample support for the kiosk Use the allen head screws allen wrench to attach to kiosk Note Kiosk standard co...

Page 8: ...d showing This mounting procedure would work best when there is a wall outlet directly behind the kiosk where you can then utilize the slots in the back wall of the kiosk to drill screws directly into a wall stud thus having the kiosk flush with the wall This creates even more security for the kiosk and making the back of it tamper proof It is secured by 8 K nuts that are only accessible from the ...

Page 9: ...s used These use toner as a print medium rather than ink that can spill The printer that is shown in the drawing below is the OKI B410 monochrome laser printer To use a printer with the Document printer adjust the movable printer shelf to the height that best accommodates your size of printer The B410 printer fits best with the back pins at 17th hole down from the top approx 16 and front pins at 2...

Page 10: ...The kiosk is shipped with a full standard installation of Windows 10 Professional See our Quick Start Guide for software setup located at https advancedkiosks com about advanced kiosks product documentation Assembly of the Kiosk The Document Kiosk has two main sections The Head area and the Printer area Assembled Views ...

Page 11: ... cotter pin that is located at the bottom of the kiosk face under the slot that the door slides into which will need to be removed After disconnecting the chain then in the open position unfasten all connections between the kiosk enclosure and the head area and then lift straight up In this area you have access to the monitor controls keyboard computer and other peripherals Kiosk With Front Face O...

Page 12: ...ovided If it is needed to remove the computer disconnect all cables and then remove the nuts connecting the computer mount to the vibration mounts Be careful not to over torque the vibration mounts or they may break Computer Bolted on to Vibration Mount Cables to Computer Option cables Monitor VGA DVI or HDMI Printer Speaker USB and 3 5 mm plug to USB Credit Card Reader Keyboard USB Handset Power ...

Page 13: ...nections or Wireless Network Settings tab and follow the directions A copy of this Document Kiosk manual is located on your desktop Drivers and other product manuals are located here Start Menu Documents Kiosk Files Back Up Your Information Superheroes need it police depend on it and everyone that uses a computer should use some form of it Computers aren t perfect Files become corrupt motherboards...

Page 14: ...elow is the standard specification See your disk for additional information and drivers Mini ITX Main board Specifications Processor 2 7 GHz Intel i3 Memory Support 4 GB DDR4 Onboard USB 4 USB 2 0 ports 2 USB 3 1 ports Onboard LAN 802 11b g n WLAN Onboard Audio High Definition Audio Front Panel Back Panel I O 1 x Headphone Jack 2 x USB 1 x D Sub 1 x HDMI 1 x LAN RJ45 Port 4 x USB 1 x Power Port Op...

Page 15: ...cent power information Computer 115 230 Vac 2 0 1 0 A 50 60 Hz Monitor 19 Vdc 2 65 A Monitor Power Supply 100 240 Vac 1 5 A 50 60 Hz Printer 100 240 Vac 1 6 A 47 63 Hz Speaker 5 Vdc 500 mA Fan 110 120 Vac 25 21 A 47 63 Hz Graphic Area If you are planning on adding graphics to the kiosk use the dimensions from the customer drawing to size your graphics These are all in inches call us if you need mo...

Page 16: ...all your components has been included Please keep these in a safe place We recommend you write down the serial number and other useful information for future reference Serial Numbers Write all your equipment Serial Numbers here and keep this document in a safe place Serial ____________________ Key ____________________ Color __________________ Windows Product Key Notes ...

Page 17: ...the installation procedures and ensure that the part is correctly installed If a peripheral device does not work ensure that the device is properly connected and the appropriate drivers are installed If an error message occurs in a program check the program s documentation for the cause If the Touch Screen repeatedly looses alignment check for updated drivers and that the USB cable is making good ...

Page 18: ...l and then clean the touchscreen Glass cleaner sprayed directly on the monitor could possibly leak inside the unit and cause damage Dirt and fingerprints do not affect the operation of a properly sealed AccuTouch or IntelliTouch touch display Painted Enclosure Cleaning and Maintenance Use a mixture of warm water and dish soap to gently clean the outside of the enclosure Use a soft cloth and avoid ...

Page 19: ...note that your warranty only covers usual and customary use of the kiosk and the electronics It does not cover damage due to misuse vandalism water damage etc Any modification of the kiosk will void the warranty All replacements will be shipped back UPS ground or freight Reformatting the HDD and or reinstalling the operating system due to file corruption or any reason not related to defective hard...

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