What if I moved or my personal information has changed?
Please contact Customer Support at 1.800.568.1216 (option 1) any time there are
any changes to your personal information, including changes to your address and
phone number. This information was collected on your ADT Health Service
Agreement, but you are encouraged to call ADT to confirm or change this
information.
How will an Emergency Response team get into my home?
Rescue personnel follow different procedures. In most cases, emergency personnel
are authorized to break into your home to help you and cannot be responsible for any
damages as a result of gaining entry. However, you are encouraged to provide ADT
with information on the best way for emergency personnel to gain access to your
home during an emergency (lock box codes, keys with neighbors, hidden keys, etc.).
This information was collected on your ADT Health Service Agreement, but you are
encouraged to call ADT to confirm or change this information. Please contact
Customer Support at 1.800.568.1216 (option 1) any time there are any changes to
your personal information, including changes to your address and phone number.
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ADT
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Health Customer Support 800.568.1216